Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Casa Zeila is a comfortable, modern, safe and clean place to stay including balcony with plants and flowers. From balcony can see Malecon Habanero. Breakfast is served daily, extra-charge may applied, laundry services, parking service nearby, 24 hour reception, Air Conditioning, Balcony, Private bathroom, TV, Minibar and help you on your travels around Cuba, with a lot of contacts in other provinces. Casa Zeila is 400 meters from the sea, 10 minutes walking to Old Havana. They have 12 years working and never have problem with guest discipline. Always guest get along very happy with their services.

Casa Zeila is surrounded by shops, supermarkets, cafeterias, restaurants and theaters. The Casa de la Musica, a popular place with live music, is just around the corner. Near from the property there are La Guarida Restaurant, where Queen Isabel visit from Spain and San Cristobal de La Habana Restaurant, where President Barack Obama visit too. In front Central Park can take 2 bus, one that give a tour for all city and finish in Plaza de la Revolución, and another one go to Fort El Morro and the beach east.

Casa Zeila offers a comfortable room up to 3 people with private bathroom.

Zeila E. Riveron Martinez policies and conditions:

Flexible Check-in time.
Check-out time is 12 pm.
Flexible Check-in. Please contact the property before arrival.

Payment types accepted at this property: only cash (CUC and Euros accepted).

Cancellation policy: 72 hours before arrival.

Taxes included.

Breakfast not included. Extra-cost:5 CUC per person per day.


24-hour front desk.

No curfew.

Towels included

No pets are allowed at this property.

Guests must present a valid passport. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 9.3

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    14 Jul 2019
    We had a great stay at Casa Zeila. Zeila and her family were always happy to help, and helped with a smile. There were comfortable room with an en suite bathroom, a safe in the room to store valuables and amazing breakfast with fruit, eggs, bread, ham, cheese, fresh juice and tea or coffee. We can’t recommend it enough!
    England, Couple, 25-30
  • 10.0


    24 Jun 2019
    Very kind host! Everything was clean and breakfast was great! This casa is not in a very touristy area (which I love) but is very walkable to more touristy areas like Old Havana. Malecon is very close and there are some nearby cafes and bars(some of the closest ones close early so just keep in mind). Having a bathroom in the room (en-suite) and a balcony is great! I believe there are only 2 private rooms being rented out at this house so it is just you and possibly one other guest or pair.
    USA, Female, 31-40
  • 10.0


    13 Jun 2019
    We had a worderfull time in Zeila's house. She and her son were very nice with us, the room was good, clean, has air conditioning (indispensable in Havana's weather) . The breakfast was amazing and a great value for money: eggs & vegetables, cheese, ham, bread, jam, milk, coffee, tea and lots of fruits. We had great conversations with them and wish the entire family our best!
    Brazil, Couple, 25-30
  • 10.0


    19 May 2019
    We loved our stay at Casa Zeila! Zeila was really welcoming and friendly and very helpful with organising onward travel. Our bedroom and bathroom were spacious and clean, and the breakfast was the best we had during our whole stay in Cuba. It was an easy walk into town, and its location near the Malecon meant we could easily head there for great sunset views. We'd definitely recommend this place to anyone going to Havana. Thank you, Zeila!
    England, Female, 25-30
  • 10.0


    17 May 2019
    Wonderful place, perfect location, great hospitality!
    USA, Female, 31-40
  • 10.0


    15 Apr 2019
    This was an absolutely amazing stay. The location is excellent and Zeila had very good suggestions for good and affordable restaurants, places to visit. In fact, for me, the most enjoyable part of our stay was the interaction with Zeila and her son. The breakfast is absolutely huge, filling and fresh. We had breakfast at the home every day. We also went to Cabaret Tropicana and this was an absolute highlight of our visit to Havana. I rate this place 100/10!!!
    New Zealand, Female, 31-40
  • 9.7


    28 Oct 2019
    Nice and really clean casa in the center in Havanna close to Old Havanna and Vedado (new Havanna). From the balcony you were able to see the ocean. Zeila was very welcoming and help us with planning our trip in Cuba. We would definetely recommend staying here if you are in Havanna.
    Germany, Female, 25-30
  • 9.7


    17 May 2019
    Wonderful family! Everyone is very welcoming from the first moment I arrived and helped at every corner while I was there. I could not have asked for a better place to stay in Havana! Also, order the breakfast. You will not be disappointed.
    USA, Male, 41+
  • 9.7


    08 Apr 2019
    We loved staying at Zeila’s casa! She was so welcoming and friendly. The room was comfortable with a balcony and decent bathroom. The location was not too bad, a bit of a walk into the old town but Zeila told you how to get there. She planned the rest of our trip for us and we really enjoyed our stay there!
    New Zealand, Female, 25-30
  • 8.9


    29 Apr 2019
    Zeila (heavily accented English) and her staff (no English) were helpful and gracious in hosting us. We stayed in a 2 bed room in an apartment with a shared bathroom with another room but no one else was there at the same time. The breakfast were good with generous portions, great Cuban coffee. It's about 15-20 minute walk to the old town and is in a neighborhood that requires a good deal of maintenance, so the view is just so-so. Biggest issue is lack of water pressure and lukewarm water.
    USA, Mixed Group, 41+
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  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Ceiling Fan
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • 24 Hour Reception
  • 24 Hour Security
Food & Drink
  • Minibar
  • Tea & Coffee Making Facilities