Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

This is a house that has belonged to the Hernandez family for over 70 years. It was used for 60 years, as a lithography workshop, only on its first floor. However, the second floor of the house was not part of the business, and since it did not generate income, it was never considered important so it remained neglected, but at the same time unaltered in its original conditions. The second floor of the house was suitable as accommodation and the third floor and the upper terraces were recovered, giving rise to the Casa de la Cruz Hostal.

With the aim of sharing the experience of staying in the historic center of the city of Cartagena (World Heritage), we have prepared the staff, who will be at your service and take care of the details in order to make your stay with us to be memorable. The location of Casa de la Cruz Hostal is extraordinary, it has proximity to all the services that you may require during your trip, and it is also in the middle of the cultural and touristic center of the ancient city, allowing walking access to bars, restaurants, museums and sites of historical interest.

Casa de la Cruz Hostal has 10 rooms and capacity for 33 people. The concept of adequacy was defined as creating spaces to share among guests and generating complete and comfortable private areas, so each room has its internal bathroom and air conditioning. The rules of the house allow us to live and spend time with others under a culture of openness and respect.

Casa de la Cruz Hostal Policies & Conditions:

Cancellation policy: 7 days before arrival.

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival.

Taxes not included (19% for Colombia residents).
Breakfast not included.

Reception 24 h.
No curfew.
Non smoking.
No pets allowed.
It is not recommended to stay with minors. To stay with children under 18 years of age it is essential to demonstrate the relationship of kinship with legal documents.
We do not have facilities to accommodate people with reduced mobility or wheelchairs, we have stairs. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.4

  • Location 9.4

  • Staff 9.1

  • Atmosphere 8.3

  • Cleanliness 8.6

  • Facilities 7.4

Latest Reviews

  • 9.7


    28 Mar 2022
    Great location and spacious room. Check in after hours was very easy, we received a detailed message and video explaining all instructions.
    USA, Female, 25-30
  • 9.4


    27 Apr 2022
    Our room was big, clean, had good AC, and a small bathroom that was more than sufficient. No frills, nothing fancy, and a very good price considering the amazing location. I would stay here again. Person at reception didn't speak English but was very helpful and quick to use Google Translate to ensure a smooth check in and to answer our questions. Rooms are noisy IF there is noise in the lobby but it's such a small hostel that this never happened to us at night.
    USA, Male, 25-30
  • 9.4


    21 Jan 2020
    We loved our stay here. The hostel is new and clean with good AC (essential for Cartagena), and has a great rooftop terrace for a sunset drink. Great location. The staff (particularly Humberto) were all kind and welcoming, going out of their way to tell us about the Cartagena and showing us where to go and what to do. We were made to feel very welcome. Was perfect for us.
    New Zealand, Couple, 25-30
  • 9.1


    16 May 2022
    Great location, staff, rooms and A/C. Quiet hostel that feels very safe. Self catering facilities aren't great, there is a small oven, microwave and camping stove but only small plates and no saucepans. Would definitly stay here again :)
    England, Couple, 25-30
  • 8.9


    13 Feb 2022
    Wonderfully helpful staff, very laidback atmosphere, cool rooptop terrace and the airconditioning makes sleeping possible. Not the type of hostel I'd book if I wanted to meet people, but all the more perfect for couples, friends with benefits or any other type of arrangements between 2 people :) Kitchen is small and not super well equipped, but enough to cook a simple pasta in. It was quiet, clean and I'm gonna be staying there again soon!
    Netherlands, Male, 25-30
  • 7.1

    Very Good

    05 May 2022
    The stay is as other reviews have mentioned. AC is nice and it is not a hostel for socializing. The only major complaint was the need for cockroach treatment. I had the misfortune of putting my shoe on only to discover a giant roach crawling around my foot. If you stay here check your shoes and bags before use.
    USA, Couple, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Flexible NRR
  • Fridge/Freezer
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Self-Catering Facilities
  • Utensils
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Wi-Fi