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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For a cancellation, no show or reduction in numbers.

80% refund on the balance of amount charged.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/15

Castaways Backpackers Cairns

Book more than 7 days in advance for Free Cancellation.
8.9
  • Great Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Enjoy free WiFi and access to a swimming pool and a communal kitchen at Castaways Backpackers Cairns. It is located 10 minutes walk from the popular Esplanade.

We are a small family owned hostel that has been operating in Cairns for 20 years. We are clean and very friendly providing travelers with a real 'home away from home' atmosphere.

The property operates a free bus shuttle to and from the city centre and can arrange a free pick-up from the train and bus terminal. You can meet other guests in the lounge area, which features a TV and DVD player.


All rooms offer ceiling fans, a refrigerator, coin-operated air conditioning and shared bathroom facilities.

We also have private ensuite rooms available. We have no bunk beds, real beds only!

Castaways Backpackers is a short drive from the Cairns Airport.

Next door to Castaways are great local shops. Supermarket, deli, bakery, 24h convenience store, ATM, pub and a bottleshop.

Important information Please let Castaways Backpackers Cairns know your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.


Please note that Castaways Backpackers Cairns does not accept payments with American Express credit cards.


Free pick up is available from the train and bus station. Please inform Castaways Backpackers Cairns in advance if you want to use this service, using the contact details found on the booking confirmation. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.4

  • Location 7.4

  • Staff 9.1

  • Atmosphere 9.1

  • Cleanliness 8.9

  • Facilities 9.1


Latest Reviews

  • 10.0

    Superb

    03 May 2019
    Castaways is by far my favourite hostel. The staff are so friendly and welcoming. The atmosphere is chill and all the travellers and staff chat an hang out at meal times and in the evenings. There's a great courtyard with hammacks and a pool table. There are no bunk beds and small number of people per room! Everything was super clean. It's a short walk to downtown but you can walk along the beautiful Esplanade to get there. I was sad to leave! Stay here!
    Canada, Female, 25-30
  • 10.0

    Superb

    26 Jan 2018
    Very much enjoyed our 4 night stay here. Staff super friendly and sorted us out with a great couple of tours. The place looks basic at first but we were very pleasantly surprised at how clean the room/kitchen/bathrooms were. Facilities were great - free pool table/coffee/tea etc Lot of workers staying there by the looks of it - but everyone we spoke to was very friendly and welcoming. 15 min walk from city centre with free shuttles and plenty food/drinking places within 2 mins. Thanks guys!
    Scotland, Couple, 25-30
  • 9.7

    Superb

    16 Jun 2019
    Staff went above and beyond to help me figure out Great Barrier Reef tour. Very relaxed atmosphere with multiple common rooms for socializing
    USA, Male, 18-24
  • 9.7

    Superb

    24 May 2019
    Great experience at Castaway Backpackers, we only stayed one night but felt very welcomed by the owner, always here to help.
    France, Couple, 25-30
  • 9.7

    Superb

    10 Mar 2019
    I stayed here for 3 months and couldn't recommend this hostel more. It is not a party hostel and becomes quiet at 10:30pm, but if you wanted to go out to party, the entire hostel goes out on Wednesdays which has free beer, pizza, and wings involved. The owner of the hostel is extremely nice and can give you recommendations on what there is to do around Cairns. The best part of this hostel is that there are no bunk beds! And the rooms only have a maximum of 5 people in one room.
    USA, Female, 18-24
  • 9.7

    Superb

    28 Feb 2019
    One of the best Hostels we stayed in Australia! We had a great time staying at the hostel and it feels like living in a share house. If you want to escape the “normal” Hostellife, it is the perfect place to be. Everything is clean, the rooms are really nice and the owner (plus dog Honey) is really welcoming and willing to help you having the best stay possible! We definitely enjoyed the time!!! :)
    Germany, All Female Group, 18-24
  • 8.9

    Fabulous

    16 Jun 2018
    Helen was an absolute angel who helped us with so much! We did a lot of trips and weren’t very social so we can’t comment on that part of it but everyone was friendly and said hello! Plenty of facilities to accommodate everyone who was there. Not too far a walk from the city centre but the shuttle bus is there so no issue, would recommend anyone else to stay there whilst in Cairns for a relaxed, pleasant stay.
    England, Couple, 18-24
  • 8.6

    Fabulous

    21 May 2018
    Overall pleasent stay in Cairns, free shuttle service was very useful as it’s a 20 min walk into the main town. Very clean facilities as cleaned daily. Staff were helpful when it came to sorting out any problems or answering any questions.
    England, Male, 18-24
  • 8.0

    Fabulous

    19 Aug 2018
    Great location but strong party atmosphere which wasn't suited to me. Nice staff members and lots of advice about tourist sites.
    England, Female, 25-30
  • 3.7

    Rating

    21 May 2019
    Can’t see the hype, no atmosphere. The facilities were dirty & shower doors didn’t shut, which lead to flooding. No housekeeping in our room meaning our bin overflowed. Was very far away from the centre, the shuttle bus wasn’t scheduled so you asked for a lift. There were ants in our room as well as the kitchen. The fan looked like it was hanging off the ceiling but expensive air con didn’t work - very stuffy. The key deposit wasn’t given back & adjustments to our stay weren’t acknowledged.
    England, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
Services
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • PlayStation
  • Pool Table
  • Wi-Fi
  • Wii


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