Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Castello Hostel is an old house build in the 1900s during the coffee era. During this era they were seven riches families that controlled El Salvador through coffee. This house was owned by one of that seven families. We have respected its original arquitectura to provide you with the experience of the 1900 El Salvador.

We have a nice living room with a TV in which you can watch NETFLIX and also has a free unlimited coffee provided by castello. We also have a terraza in which we provide chairs for you mayor comfort. Were you can relax, read, or just take the sun. We have a 8 bunk bed mixed room with its own bathroom.

Downstairs we have the best burgers restaurant in town. We also have a nice bar and a pool table were you can also relax with good music and have a burger and a beer. We encourage you to try them! But we provided also a fridge for you upstairs.

Castello Hostal Policy and Condition:

Cancellation Policy: 1 days before arrival.In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 14.00 to 21.00
Check out before 11.00

Payment upon arrival by cash, credit and debit cards
Taxes included
Breakfast not available

Reception from 12.00 to 21.00
No curfew
No special conditions View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.2

  • Location 9.5

  • Staff 9.5

  • Atmosphere 8.3

  • Cleanliness 8.5

  • Facilities 8.5

Latest Reviews

  • 10.0


    25 Jul 2022
    Cool hacienda style hostel in the middle of Santa Ana. Really spacious. Good home base to explore the city and surrounding areas. Gustavo and Tony are chill AF. Great price for what you get.
    USA, Male, 31-40
  • 10.0


    19 May 2022
    Great hostel, great kitchen staff and all super friendly. Many many great experiences, thank you for showing us a great time Jon & Rachel
    England, Couple, 25-30
  • 10.0


    11 May 2022
    I really enjoyed my stay at the hostel. Perfect location very nearby to the center with plenty of markets. Beautiful courtyard and very very good coffee. The staff is super cool. They went to waterfalls and one of the owners coffee farm for FREE! Super value for such a cheap price 10/10 definitely recommend
    Germany, Male, 25-30
  • 10.0


    06 Feb 2022
    Really nice hostel with cool staff! Some local boys running the hostel together. Nice pool table also. And do not forget to eat in their restaurant, delicious!!
    Finland, Male, 25-30
  • 9.7


    01 Jul 2022
    This is actually my favourite hostel I have stayed at (and I’ve stayed in a lot). The place is clean, the staff are super friendly and helpful. The owner of the place (Moris) will take you on trips, for no reason other than to show you more of the area (he took us to the waterfalls, coffee plantation, and local bars and restaurants). There was also a night where a band came in and played. You get all this, and yet the hostel is so cheap! This is the hostel to be in Santa Ana!
    England, Male, 25-30
  • 9.4


    15 Jun 2022
    A lovely spacious hostel, the owner was so nice, constantly keeping me topped up with coffee and snacks! Decent wifi and the pool table was great, would defo stay again!
    England, Male, 25-30
  • 9.1


    03 Apr 2022
    Nice hostel. Pretty well located, quite central. Staff were overall friendly and helpful. Good pool table and was quite sociable too. Would reccomend.
    Wales, Male, 31-40
  • 8.9


    23 Apr 2022
    For the price of $6 dollars a night this hostel hit the mark! One of the best kitchens I've seen, chill music throughout the common areas, free pool table, place to buy beer (and free morning coffee!), decent showers and toilets, terrace area and very friendly and attentive owner and manager who both spoke English and Spanish! The only two things that could be improved is the WiFi and the mattresses (but as the hostel is new I expect this will be sorted soon) Great stay, would highly recommend!
    England, Male, 18-24
  • 8.3


    25 Mar 2022
    It's super affordable and centrally located. It's a new hostel with big, nice common areas. But there's a lot of room for improvement. Like make kitchen less messy and have soap in toilets. And put a sign outside or at least explain how to find the hostel. It's really hard to find the hostel because there's no sign whatsoever. Me (and others too) were walking around the block back and forth asking strangers for directions. How are we supposed to know it's in a building that says 'Burger'?
    USA, Male, 31-40
  • 7.4

    Very Good

    09 May 2022
    The hostel is great, there was just some weird people in our dorm but the staff Alexandra was very helpful and friendly
    Mexico, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Outdoor Terrace
  • Reception (limited hours)
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Pool Table