Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Castle Hostel is the new hostel in Genoa from the brand “The Hostel”. The villa was built in the fifteenth century, surrounded by green in the beautiful area of Castelletto. The property offer guides and city maps for free, rent towels, bedside lamps in the rooms, Society games.
Castle Hostel is very close to the city center, 10 minute walk to Piazza della Nunziata, 20 minute walk to Acquario di Genova, Porto Antico, Piazza Principe train station.
Castle Hostel has dorms, double and single rooms, green area surrounding all the Villa, open common spaces and a breathtaking view.

Castle Hostel's Policies & Conditions:

Check in from 15:00 to 23:00 .
Check out before 10:00 .

10.00 Euro Key deposit must be payed by cash (late night and locker keys included)

Payment upon arrival by cash or card (This property may pre-authorise your card before arrival).
Taxes not included - occupancy tax 1.00 EUR per person per night for the first 8 nights
From the 14th of April city taxes will be 1.50 EUR

You can store your bags before check in time or after check out also in our other hostel in Genova, Abbey Hostel (10 minutes walk to Principe Station). So you can keep exploring the city.

Cancellation policy: 24 hours before arrival.

Breakfast not included - 3.50 EUR per person per day.

Things to note:
Reception available from 08:00 until 00:00
Check in from 15:00 to 23:00
Lock out from 00:00 until 08:00.

No smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.4

  • Location 7.9

  • Staff 9.2

  • Atmosphere 9.1

  • Cleanliness 8.9

  • Facilities 8.8


Latest Reviews

  • 10.0

    Superb

    11 Oct 2019
    Great location. Fantastic place! Friendly travellers and staff members ❤️
    England, Female, 18-24
  • 10.0

    Superb

    28 Sep 2019
    The hostel is situated in a wonderful place. It is on the hill and you have an amazing view and a beautiful terrace. Room is clean, and we were all girls on the room.
    Ukraine, Female, 31-40
  • 9.4

    Superb

    01 Sep 2019
    Great place, relaxed and unpretentious hostel. Amazing views
    England, Male, 25-30
  • 8.9

    Fabulous

    15 Sep 2019
    Really clean and peaceful place. On the hill, but not far from city center. İ had bed bug issue, despite it was a super clean place.
    Turkey, Male, 31-40
  • 8.6

    Fabulous

    25 Sep 2019
    Good hostel with a big kitchen and common area plus a nice outdoor area. Only stayed one night but found the hostel really nice. Comfy and clean rooms, big lockers for storage and plenty of showers. Wasn’t very social the night I stayed. Breakfast is very good, and the staff were super friendly and helpful. Only downside to this hostel is the location - it’s about a 20 minute uphill walk from the station, including heaps of stairs which isn’t ideal with luggage. Arrived very hot and sweaty!
    New Zealand, All Female Group, 25-30
  • 8.0

    Fabulous

    28 Sep 2019
    Nice looking hostel with a good atmosphere. Most of the staff were nice and helpful. Located a bit far from the center on a steep hill, so it was pretty annoying climbing it. Overall i had a good experience there.
    Israel, Male, 25-30
  • 8.0

    Fabulous

    26 Sep 2019
    Lovely hostel building, large and very well equipped kitchen with a nice dining area and a little outside patio as well,easy to socialise(BYOB) Rooms were clean and secure, got v. hot though- not sure the aircon worked Rm 50* -Some of the doors and bathroom were also difficult to open and close. Quite a climb to reach but enjoyed spending a few evenings here. Not nicest local area,especially when it's dark, but had no problems. If I were to go to Genoa again(unlikely), I'd consider here
    England, Male, 18-24
  • 7.7

    Very Good

    20 Sep 2019
    The hostel is really nice,clean and the front desk staff when we checked in and checked out were very friendly and informative! Unfortunately we found bedbugs on more than one bed. Didn’t know what to do, called the only number we could find and got told nothing they could do. Hung up on me. Eventually got a new room which was clean and no problems. Other than that situation a very nice place and other than the one lady (who we obvs woke up but what else could we do?) the staff was great.
    Canada, Mixed Group, 25-30
  • 6.0

    Good

    21 Sep 2019
    Few notes 1) 2nd floor shower doors ( both inside ones) can’t be locked . 2) 2nd floor , shower holder at the left shower kept coming off . 3) 2nd floor toilet lights don’t work 4) I noticed some red drops on the white bed sheet . Pretty disturbing Good stuff The host were very friendly and the place felt secure inside . The neighbor felt a bit dodgy with graffiti .
    USA, Male, 31-40
  • 5.4

    Rating

    28 Sep 2019
    Everything was fine before we went to bed, but when we woke up we had bed bug bites and one of us found a dead bed bug near our pillow.
    Croatia, All Female Group, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Linen Not Included
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
Services
  • Housekeeping
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Cafe
Entertainment
  • Board Games


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