Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Cendre Hotel(Suzhou)

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cendre Hotel close to Lingering Garden and Hanshan Temple

Cendre Hotel Tiger HILL is not like any other hostels that you are familiar with. Instead, this is a boutique hotel with the management team of enthusiastic young people. We are sincerely welcome guests who are willing to explore Suzhou together.

Most importantly, every small-sized room is fully equipped and with a bathroom attached. Delicate windows face the courtyard, and you can see the three magnolias. We invite you to enjoy in the large co-living space and the terrace, or surf the Internet on the laptop and chat with new friends in the best-designed laundry of the city.

Terms and Conditions:

Free Cancellation: 3 Days before the arrival without being charged by the property
Check in from 14:00
Check out Before 12:00 Noon
Payment on Arrival: Cash and Credit Card
Tax Included
No Smoking in the whole hostel
Reception working hours 24hours.
We will make the pre-authorization charge on your card. Please pay attention! View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    30 Nov 2019
    This is a gem of a hostel. You wouldn't expect such great service and wonderful, spic-and-span rooms for the price. Location is superb; bus stops are within reasonable walking distance. Staff was also responsive to my emails regarding some questions and also some travel tips. I highly recommend that you book your stay here if you are visiting Suzhou. :)
    Philippines, Male, 31-40
  • 10.0


    25 Oct 2019
    The staff were very friendly and spoke good English (though the lady at the desk was very relieved when I told her I am able to speak Chinese). Room was very clean and modern- bathrooms were also spotless. Hotel itself is super cute and clean! Breakfast, though not included (~5 USD) was good too.
    USA, Female, 18-24
  • 9.4


    04 Apr 2019
    The Staff was excellent despite never receiving my reservation from Hostel world, as I was the first one to ever do so. The atmosphere was awesome, the rooms were beautiful! And the food bomb!
    USA, Male, 18-24
  • 8.6


    20 Aug 2019
    Cendre is a solid option in Suzhou but only if you’re after more of a hotel vibe than hostel. It is a hotel - no doubt about that. The room was great, bathroom superb, breakfast solid (and reasonably priced,) staff very friendly and keen to help & facilities pretty solid. Free DIY laundry area is particularly useful and an oddity in a hotel. WiFi is terrible across the board & the location is good for Suzhou Station and some sights but very bad for surrounding area and what’s on offer.
    England, Couple, 25-30
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