Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Great Location
  • Helpful Staff
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Property Description

Central Park West Hostel has just been renovated and has one of the best locations yet. Located at the heart of one of the most prestigious neighbourhoods in the city, we offer a unique experience of New York City.

We maintain the highest quality of accommodation and service.

With spacious rooms (some that include a private bathroom), a private lounge intended for the hostel guests only, a lobby and café area, luggage storage, and (soon to come) our roof deck, this hostel is definitely the place to be.

You can start your day in our café or spend time relaxing in the lounge.

Located on the Upper West Side of Manhattan, we’re walking distance from practically everything. We’re two minutes away from the nearest subway, four minutes away from some of the most famous bars and pubs, five minutes from shops, restaurants and movie theatres, seven minutes from Central Park, 10 minutes from the Museum of Natural History, 12 minutes from Riverside Park and much more.

Please read our Things to Note below before booking. View House Rules

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Reviews & Ratings

  • Value For Money 4.8

  • Security 6.0

  • Location 7.6

  • Staff 6.0

  • Atmosphere 5.6

  • Cleanliness 5.2

  • Facilities 4.8

Latest Reviews

  • 6.9


    26 Feb 2020
    Nice location but they should clean more all spaces.
    Dominican Republic, Female, 31-40
  • 6.9


    25 Feb 2020
    the location is great. near subway. building could be really cool it needs work. rooms are like in need of TLC. lobby is in by entrance and is like sparse and small. could be so much better with some little effort. take lobby to one floor or something . the hallways are interesting but sad it needs some work. I had to sleep with a open hole next to ac, with cold air one night and a lot of heat other night. some people at front desk are cool. has elevator and some laundry... no lockers
    USA, Female, 25-30
  • 6.3


    01 Apr 2019
    This place had no soap in the bathrooms, I mean come on! I was there for 3 days and the trash in the bathroom and my room was never emptied. The bed was extremely uncomfortable, there was some kind of bar in the middle of my back all night. I’ve stayed in dozens of hostels, this one is one of the worst
    USA, Female, 25-30
  • 6.0


    01 Feb 2021
    Poor communication with third party booking. Not responsive to emails . Not responsive to phone calls - phone rings with no answer. After 5 calls with no live person and finally an answer machine allows a message to be left - no one calls back. The staff person states the owner has access to all the communications 🤷‍♀️ All this means nothing when they deny your booking exists in their system and they don’t give you a room- YES turn you away at night in a snow storm! Don’t always go with $$
    USA, Female, 25-30
  • 6.0


    02 Apr 2020
    not there.
    Argentina, Male, 25-30
  • 6.0


    30 Apr 2019
    Not the best space to go to but if you're in nyc and you need a place to stay. it's not stellar, but it's not the effing ritz by any stretch of the imagination. the beds are old and creaky. Probably the biggest no-no here: There are *NO* lockers!!! The kitchen is non-existent. The showers are, shall we say, questionable at best. Only the one on the 3rd floor next to the stairs is nice-ish. The rest are awful, to say the least. If I absolutely had no other options, I'd take this over the HI.
    USA, Male, 41+
  • 5.1


    06 Sep 2019
    The bathrooms did not have soap for the entire duration of our stay. The sheets also had hair in them that didn’t belong to me. And the sheets were stained but clean. The location is nice. There’s a pizza place and two cute coffee shops nearby. There’s also a CVS right nearby— helpful to buy soap if you need it. And there’s a station for the 1 train just one block away.
    USA, Female, 18-24
  • 4.6


    22 Jun 2019
    Staff here act like they could care less. I stayed one night, then booked a second night and they gave my bed to someone else! I got back in the afternoon and there was someone else laying in my bed, my stuff still in the room. The sheets had not been changed, the sheet was as I left it. So without apology they give me another room and the air conditioning, door lock and window don't work properly, needed 3rd room. Saw roaches on the 3rd floor stairs and 3rd floor bath. Owner should be ashamed.
    USA, Male, 31-40
  • 4.3


    19 May 2019
    Was forced to switch rooms after first day, elevator broken, no wifi, no towels, no soap. Staff was OK. Location the only plus.
    USA, Male, 18-24
  • 3.1


    21 Sep 2020
    It was a horrible experience. Just stay elsewhere.
    Puerto Rico, Male, 25-30
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  • Towels Included
  • Air Conditioning
  • Elevator
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Vending Machines