Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Chantal's Hostel a colonial house located in Havana near to the Malecon . Provides accommodation with a patio, a terrace and a 24-hour front desk for your convenience.

Havana Center is a great choice for travellers interested in city walks, old town exploring and atmosphere.

We are near to the popular points of interest to Vedado and Old Havana .

The house has a large rooms with common rooms. The rooms have air conditioning, daily cleaning and good comfort.

Chantal's Policy and Condition:

Cancellation Policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 12.00 to 23.00
Check out before 11.00

Payment upon arrival by cash
Taxes included
Breakfast not included

24 hours reception.
No curfew
No special conditions View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.8

  • Security 10.0

  • Location 9.2

  • Staff 10.0

  • Atmosphere 9.2

  • Cleanliness 9.8

  • Facilities 9.2

Latest Reviews

  • 10.0


    05 Feb 2020
    Great place, very clean and Chantal is lovely.
    Australia, Female, 25-30
  • 10.0


    15 Jan 2020
    Before reading all my review book a bed or a room, you won't regret it! The place is a few blocks away from the capitolio, where you can take shared taxis or public transportation. The staff is very friendly and will give you lots of local tips so you can save a lot of money; there's good traditional food just across the street for only $1 CUC/USD. TAKE THE HOSTEL TAXI, I didn't and ended up paying double to the airport taxis, don't make my mistake, send them an email requesting the service.
    Mexico, Male, 31-40
  • 10.0


    13 Jan 2020
    The breakfast was great and great location... clean and safe. Can't beat it for the price!
    USA, Female, 31-40
  • 10.0


    10 Jan 2020
    Chantal Hostel is a great place to stay in Havana. It's close to Old Havana and famous Malecon. The place is clean, the owner is extremely nice and helpful. Highly recommended!
    Poland, Male, 31-40
  • 9.7


    19 Feb 2020
    I had a wonderful time at this place. The owner, is a very nice person. I arrived very bad in my stomach from the countryside, and after talked to her she immediately offered a rice soup for me. On the next day she even prepared a mashed plátano for me . Definitely this woman is a saint ! The hostel is very clean, with a very nice staff and good bedrooms. It was the hostel with the best structure I stayed in Cuba during my trip.
    Brazil, Male, 31-40
  • 9.4


    26 Feb 2020
    Jody and her family are very helpful with great hospitality, location is great few min walk to old Havana and the malecon, also the breakfast is very nice for 3 CUC, I would definitely come back
    Australia, Male, 31-40
  • 8.9


    07 Mar 2020
    This casa was great! The host was just wonderful- kind, caring and fun. She didn’t speak any English but helped us to understand her Spanish. The family vibe was great and the breakfast provided for just 3 cuc was delicious and worth the price ! Each room locks and has lockers to put valuables in. The beds were basic bunk beds but did the job well. The shower was powerful and private bathroom was nice. The location was great- in the heart of centro habana where you can see the locals.!!
    England, Female, 18-24
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  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Ceiling Fan
  • Children's Play Area
  • Common Room
  • Cooker
  • Cots Available
  • Dishwasher
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
  • Wi-Fi