Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

HOSTEL TERMS & CONDITIONS SUMMARY

These conditions apply to your contract with us, the accommodation provider, and shall be relied upon in the event of any contest. They supersede any agency conditions.

Fully paid beds are fully secure.

Please note: we are a hostel for individuals and groups on holiday or attending events. We are not equipped to accommodate the Trades. If you are a tradesman/woman please contact us for a full refund.

CANCELLATION POLICY
See 8. below.

Please give as much notice as possible if you need to cancel your booking. Please see 'Cancellation' below.

Here are a few things to help your stay with us begin smoothly:

1. GROUPS of 8 or more guests must pay in full 28 days in advance of stay. Whenever possible, outstanding balance payments shall be processed automatically from the card used to pay the deposit;

2. ARRIVAL is between 17:00 hrs and 22:00 hrs;

3. LATE ARRIVAL - you MUST call us to pre-arrange. A small fee is payable, per person. Arrivals after 23:00 hrs are not accepted, will be refused entry and any payment forfeit. LATE TRAIN ARRIVALS - guests should retain their train tickets for a refund of the Late Arrival charge;

4. SECURITY - hostel access is by door-code issued on arrival and a bedroom smart key-card is provided. Lockers can be rented for laptops, valuables, etc; NOTE: The lead booker will be required to provide PHOTO ID matching the name on the booking, without which access will be denied. Staff are resident on the premises overnight.

5. DEPARTURE is from 08:00 hrs to 10:00 hrs when the hostel closes for Cleaning. You can leave early, but please arrange with hostel staff when you arrive;

6. **BREAKFAST, if not already included in the price, is available and can be purchased on Arrival. It is provided from 8.00 am until 9.30 am daily. It is self-serve. Early breakfast by arrangement;

7. PAYMENTS: Cheque payments are not accepted. Payments by the following cards:Visa Debit / Delta, Visa Credit, Maestro/Switch, MasterCard. Card payments are accepted only for purchases over £5 and are processed free of charge. The full booking balance is due 14 days before Arrival. NOTE: FULL PAYMENT WILL BE PROCESSED AUTOMATICALLY 14 DAYS PRIOR TO ARRIVAL, so please keep your card details up to date.

8. CANCELLATION: Cancellations must be made by the lead booker, supported in writing or by email. The following Cancellation terms apply (Groups see below):

Guests will be charged 50% of the total fee if they cancel after reservation and the total price if they cancel in the 14 days before arrival.

We reserve the right to cancel a booking if card details are invalid, or if the payment card is declined due to insufficient funds, or card expiry.

Should we have to cancel a booking due to circumstances occurring beyond our control, e.g. fire, flood, prolonged loss of power supply, etc we shall award a full refund, but shall not be liable for any consequential loss incurred;

9. MODIFICATIONS: These are accepted only at our discretion. Additions shall require a new booking request to be submitted online. If numbers are to be reduced, cancellation fees shall be applied to cancelled beds/guests. If a date change is required the original booking must first be cancelled, when deposit fees shall be retained. A new booking must then be submitted. Deposit fees may not be credited to a new booking.

10. SMOKING: Guests may smoke outside only, away from the building. Guests found smoking in any building or outhouse will be required to leave the premises without further recourse or refund of fees;

11. BEHAVIOUR: We are a hostel for walkers, climbers, outdoor enthusiasts and backpackers. We do not accept Hen or Stag parties, Workers, nor Children under 5 years. We really don't mind you having a few drinks, but if you expect to become heavily intoxicated with alcohol please let us know so we can redirect you elsewhere. For the convenience of sleeping guests we operate a 'NO NOISE' policy between 22:00 hrs and 07:00 hrs. Guests who flout this requirement regretfully may be asked to leave immediately with no refund of fees;

12. GROUP CANCELLATION - A minimum 50% Cancellation Fee shall apply (usually the Deposit charge paid). In the event it has not been possible to automatically process the balance payment or if a balance payment is not received on the due date the booking will be cancelled, and all monies paid and group concessions will be forfeit. Subsequent re-instatement of a Group Booking will be at prevailing rates. If Group numbers are reduced or a booking is cancelled within 28 days prior to the day of arrival no refund is payable. Groups may be requested to pay a refundable security deposit of up to £20 per person before their stay;

13. LOST KEYS - a charge of GBP5.00 will be made for any key lost or not returned, and will be charged from the payment card;

OTHER SERVICES

**BREAKFAST: A Self-Serve ‘Continental Style' breakfast is available for an extra charge comprising of Cereal, Fresh Milk, Fruit Juice, Toast with Butter and Jam and Tea or Coffee. From time to time Yoghurt, Fresh Fruit, Croissants and Choc-au pains may be available. Groups - please book in advance. Reply to the confirmation email or call 01397 748044

DRIP DRYING ROOM. There is no charge for drying clothes in the Drip Drying Room, however a heat source is not guaranteed. Please tell us in advance if you may require this service. There is also outside space to hang clothes. On request, and for an extra charge, staff may dry clothes in the hostel tumble dryer. There is no heated drying room in the hostel.

WI-FI is available FREE in ALL areas, but is typical of British Telecom provision across the Scottish Highlands and is not suitable for movie downloading.

Additional Terms and Conditions

HOSTEL TERMS & CONDITIONS SUMMARY

These conditions apply to your contract with us, the accommodation provider, and shall be relied upon in the event of any contest. They supersede any agency conditions.

Fully paid beds are fully secure.

Please note: we are a hostel for individuals and groups on holiday or attending events. We are not equipped to accommodate the Trades. If you are a tradesman/woman please contact us for a full refund.

CANCELLATION POLICY
See 8. below.

Please give as much notice as possible if you need to cancel your booking. Please see 'Cancellation' below.

Here are a few things to help your stay with us begin smoothly:

1. GROUPS of 8 or more guests must pay in full 28 days in advance of stay. Whenever possible, outstanding balance payments shall be processed automatically from the card used to pay the deposit;

2. ARRIVAL is between 17:00 hrs and 22:00 hrs;

3. LATE ARRIVAL - you MUST call us to pre-arrange. A small fee is payable, per person. Arrivals after 23:00 hrs are not accepted, will be refused entry and any payment forfeit. LATE TRAIN ARRIVALS - guests should retain their train tickets for a refund of the Late Arrival charge;

4. SECURITY - hostel access is by door-code issued on arrival and a bedroom smart key-card is provided. Lockers can be rented for laptops, valuables, etc; NOTE: The lead booker will be required to provide PHOTO ID matching the name on the booking, without which access will be denied. Staff are resident on the premises overnight.

5. DEPARTURE is from 08:00 hrs to 10:00 hrs when the hostel closes for Cleaning. You can leave early, but please arrange with hostel staff when you arrive;

6. **BREAKFAST, if not already included in the price, is available and can be purchased on Arrival. It is provided from 8.00 am until 9.30 am daily. It is self-serve. Early breakfast by arrangement;

7. PAYMENTS: Cheque payments are not accepted. Payments by the following cards:Visa Debit / Delta, Visa Credit, Maestro/Switch, MasterCard. Card payments are accepted only for purchases over £5 and are processed free of charge. The full booking balance is due 14 days before Arrival. NOTE: FULL PAYMENT WILL BE PROCESSED AUTOMATICALLY 14 DAYS PRIOR TO ARRIVAL, so please keep your card details up to date.

8. CANCELLATION: Cancellations must be made by the lead booker, supported in writing or by email. The following Cancellation terms apply (Groups see below):

Guests will be charged 50% of the total fee if they cancel after reservation and the total price if they cancel in the 14 days before arrival.

We reserve the right to cancel a booking if card details are invalid, or if the payment card is declined due to insufficient funds, or card expiry.

Should we have to cancel a booking due to circumstances occurring beyond our control, e.g. fire, flood, prolonged loss of power supply, etc we shall award a full refund, but shall not be liable for any consequential loss incurred;

9. MODIFICATIONS: These are accepted only at our discretion. Additions shall require a new booking request to be submitted online. If numbers are to be reduced, cancellation fees shall be applied to cancelled beds/guests. If a date change is required the original booking must first be cancelled, when deposit fees shall be retained. A new booking must then be submitted. Deposit fees may not be credited to a new booking.

10. SMOKING: Guests may smoke outside only, away from the building. Guests found smoking in any building or outhouse will be required to leave the premises without further recourse or refund of fees;

11. BEHAVIOUR: We are a hostel for walkers, climbers, outdoor enthusiasts and backpackers. We do not accept Hen or Stag parties, Workers, nor Children under 5 years. We really don't mind you having a few drinks, but if you expect to become heavily intoxicated with alcohol please let us know so we can redirect you elsewhere. For the convenience of sleeping guests we operate a 'NO NOISE' policy between 22:00 hrs and 07:00 hrs. Guests who flout this requirement regretfully may be asked to leave immediately with no refund of fees;

12. GROUP CANCELLATION - A minimum 50% Cancellation Fee shall apply (usually the Deposit charge paid). In the event it has not been possible to automatically process the balance payment or if a balance payment is not received on the due date the booking will be cancelled, and all monies paid and group concessions will be forfeit. Subsequent re-instatement of a Group Booking will be at prevailing rates. If Group numbers are reduced or a booking is cancelled within 28 days prior to the day of arrival no refund is payable. Groups may be requested to pay a refundable security deposit of up to £20 per person before their stay;

13. LOST KEYS - a charge of GBP5.00 will be made for any key lost or not returned, and will be charged from the payment card;

OTHER SERVICES

**BREAKFAST: A Self-Serve ‘Continental Style' breakfast is available for an extra charge comprising of Cereal, Fresh Milk, Fruit Juice, Toast with Butter and Jam and Tea or Coffee. From time to time Yoghurt, Fresh Fruit, Croissants and Choc-au pains may be available. Groups - please book in advance. Reply to the confirmation email or call 01397 748044

DRIP DRYING ROOM. There is no charge for drying clothes in the Drip Drying Room, however a heat source is not guaranteed. Please tell us in advance if you may require this service. There is also outside space to hang clothes. On request, and for an extra charge, staff may dry clothes in the hostel tumble dryer. There is no heated drying room in the hostel.

WI-FI is available FREE in ALL areas, but is typical of British Telecom provision across the Scottish Highlands and is not suitable for movie downloading.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

We regret children under 5 years cannot be accommodated. Full payment is required 28 days before Arrival

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/22
Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Chase The Wild Goose Hostel is a family owned and personally managed hostel, located at Banavie, close to the Caledonian Canal, a location with amazing views of Ben Nevis and just a little outside Fort William city centre. The Lochy Bar, Moorings Hotel and Bistro are short walk away for meals and refreshments after a long day on the hill or touring the Scottish Highlands. Guests may opt for Continental BREAKFAST and free wi-fi is available. Banavie Train Station is just 200 metres away.

Recently refurbished, the Hostel has 42 beds in a mix of double, twin, family and dormitory accommodation, providing for the needs of individuals, families, backpackers and small groups. There is a self-catering kitchen should you want to cook your own meals, but you can also enjoy our Continental Breakfast. Being a little out of town we hope to offer a better nights sleep before your energetic day on the hills than perhaps you might receive in a city centre establishment.

Our Guests - The hostel is also a popular stop-over for enthusiasts on the 3-peaks challenge, walkers of the Great Glen Way and West Highland Way and caters for visitors to the Mountain Bike challenges nearby, water sports enthusiasts and can even organize a mountain guide to take you up Ben Nevis. Backpackers from around the globe have enjoyed their stay.

Ben Nevis - To top all this, the area is renowned for having the best views of Ben Nevis, the highest mountain in the UK.

'Hogwarts Express' - If you are less energetic, visit Neptunes Staircase or ride the famous Jacobite Steam Train featured in the Harry Potter films, as the 'Hogwarts Express'.

Come and experience this amazing place...! Our testimonials show us to be one of the best hostels near Ben Nevis.

Please Note: Guests may choose to reserve accommodation on a competitive, discounted ‘non-refundable’ basis; alternatively guests will be charged 50% of the balance due once booked and this is non-refundable. The total balance due will be charged automatically 14 days before arrival. Non-payment will result in cancellation, so card details must be kept up to date. Groups of 8 or more guests - full payment is required 28 days prior to Arrival.

If you are unable to arrive when Reception is open (between 17:00 hrs and 22:00 hrs) you MUST phone to pre-arrange your Arrival with staff. A small fee may apply per guest arriving outside Reception hours. For reasons of guest safety and security Arrivals after 23:00 hrs will be STRICTLY denied.

Our hostel carpark is small and operates on a first come basis, but there is a public carpark and street parking 50m away.

The lead booker will be required to provide Photo ID matching the name on the booking, to gain access.
Sorry, No Stag or Hen Groups
Check in open 17:00 hrs 22:00 hrs.
Under 18s must have adult supervision.
We regret children under 5 are not accepted. This is a non-smoking hostel.
Groups (8+) are very welcome
Towel and Locker Hire available
Quiet is requested after 23:00 hrs View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 9.0

  • Location 7.8

  • Staff 9.2

  • Atmosphere 8.4

  • Cleanliness 8.5

  • Facilities 8.5


Latest Reviews

  • 9.1

    Superb

    25 Jul 2019
    Room was rather warm, but the 27 degree weather was probably the main factor. Apart from that all good.
    England, All Male Group, 25-30
  • 9.1

    Superb

    20 Jul 2019
    Really nice and cozy hostel— friendly staff, well-sized kitchen and common room, and suuuper well-priced continental breakfast. The only downside is it’s a bit out of Fort William center and connections, and even though there’s a bis stop 2 min away, buses are not too regular (especially on sundays!). So if you’re not travelling with yr own car, mind this. Besides that, great place to stay!
    Mexico, Male, 25-30
  • 9.1

    Superb

    01 Jul 2019
    Nice hostel, ideally located near the village and the river. The kitchen is big and we'll equipped, breakfast is nice for only £3. Staff is nice and helpful. Could do with lockers in the rooms.
    France, Male, 18-24
  • 9.1

    Superb

    27 Jun 2019
    Enjoyed my stay - good location - near the locks and Banavie Station - just an update for your staff - there is bus to the Ben Nevis visitors centre - No.42 - from FW - thanks for the stay - regards Edward
    England, Male, 41+
  • 8.3

    Fabulous

    28 Jul 2019
    Nice hostel, well equipped kitchen, close to Neptune's staircase and busses to fort William. Low bunk beds though (can't sit up on the lower beds) and most toilets are in bathrooms with showers, so sometimes you have to wait to go to the toilet. But besides that enjoyed my stay very much
    Netherlands, Female, 18-24
  • 8.0

    Fabulous

    14 Aug 2019
    The hostel was lovely but I didn’t get much sleep. The beds were made of some kind of material that made a noise every time someone tossed in the night, which was every ten minutes. I would have been nice to have a towel included and having to make your bed on arrival was a small inconvenience.
    Australia, Female, 31-40
  • 6.9

    Good

    03 Aug 2019
    My main complain with the hostel was the lack of flexibility. I was planing this trip with my best friend, who sadly had to go to the hospital just before the vacation. Luckly I found another friend to join me. All other hostels on our journy had no problem changing the reservation. Sadly this was not the case with this hostel. We had to cancel the reservation (with no refund because of high season) and book it again. Otherwise: The dorm facilities were below average, bathrooms above average.
    Germany, Male, 31-40
  • 6.9

    Good

    29 Jun 2019
    Might have been the location but it was definitely quieter than a lot of hostels I’ve stayed in, which probably suits some people to be fair. Staff were lovely, friendly and helpful 😄 I don’t think there were enough toilets and bathrooms for the number of people who could stay there though (4 showers and 3 toilets)
    Scotland, Female, 25-30
  • 6.6

    Good

    08 Jul 2019
    The place was clean and well organized albeit a bit expensive for what it's offering. The location is a bit misleading, the hostel isn't in fact in fort William but a town to the north of it, it was an unpleasant surprise to end the west Highland way only to see I have an extra hour of walking to do.
    Belgium, Male, 18-24
  • 5.7

    Rating

    29 Jul 2019
    Staff were helpful and kind. However the hostel itself smelt unpleasant. We found there wasn’t much atmosphere. The layout didn’t seem to work as a hostel. One shower was out of order and seeing as there was only two others there was not enough available for the amount of people staying you often had to line up.
    New Zealand, Female, 25-30
Read all reviews

Facilities

Free
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Bicycle Parking
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Microwave
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
Services
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Meals Available
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi


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