Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Like the rest of the hospitality industry, we are currently following all procedural advice as provided to us via governmental agencies and the WHO. Additional safety and sanitization measures are currently in place including social distancing and in-house disinfection.

Considered a beautiful Magic Town that stands out for the beauty of its natural attractions, Bacalar is the perfect place for nature lovers as well as being full of history, adventure and culture. It also offers the particularity that you can know its lagoon. Also called 'Laguna de los Siete Colores', it is a huge expanse of shallow water, with very soft white sand. It presents a light wave of barely perceptible blue tones where the composition of the crystals present, generates an unmissable spectacle.
Enjoy a bike ride through the most popular places on the town like the cenotes, Fuerte San Felipe, Dowtown square and public market. At Che Bacalar, we are a hostel, we are a bar, we are a space for interaction, entertainment and much more. We create an exceptional atmosphere so that each day becomes an adventure that leaves you with the best stories to tell.

We offer you free Wi-Fi connection so that you do not lose sight of your social networks or you can solve your work pending.
Not only do we offer you comfortable facilities for your rest (shared and private rooms), but we also make all your days a different experience, that you feed your senses, connect with people from all over the world and with nature.

Our activities are aimed at enjoying paradisiacal places at affordable prices, contributing to the ecosystem, and leaving your mark. We want you to be part of this change and join our actions in favor of the environment.

We know how important breakfast is for our travelers, that is why we offer different options every day at an affordable price.

The banquet is served! We offers you delicious lunch and dinner menus every day. Of course, we have veggie options! Join our acclaimed Meet&Eat Nights! Karaoke, beer pong tournaments, themed parties, roulette wheels with dares that will put you to the test, and an active nightlife at the bar all to help you close out your days with a party.

Receptionists? At Che Bacalar we are partners, guides, friends. We will help you with all the doubts you have, we will take you to the best places, we will recommend where to eat, where to go dancing, the beaches, all the tips so that you can visit the destination like a true local, get out of the touristy and connect with those corners that the Internet does not offer you. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.1

  • Location 9.3

  • Staff 9.2

  • Atmosphere 9.0

  • Cleanliness 9.4

  • Facilities 9.3

Latest Reviews

  • 10.0


    10 May 2022
    It's a really good place and the team reception is really friendly, especially Matias
    Germany, Female, 25-30
  • 10.0


    09 May 2022
    Amazing hostel !! The staff were so friendly and made it the best trip
    Australia, Female, 25-30
  • 10.0


    02 May 2022
    Had the best time at Che in Bacalar, everything was organized so well and all facilities looked super good!
    Netherlands, Female, 18-24
  • 10.0


    30 Apr 2022
    I really enjoyed my stay at Che Bacalar. The staff was super nice and approachable. They organized fun activities (with zero pressure to participate if you don't feel like it). I stayed in the capsule dorm as well as a private room, and both had good privacy, comfortable beds, and good and clean sanitary. Highly recommend.
    Netherlands, Female, 31-40
  • 10.0


    26 Apr 2022
    Staff was most welcoming from the moment I arrived. I stayed in a capsule dorm which was one of the most comfortable stays I had in a hostel yet.
    Belgium, Male, 25-30
  • 9.7


    17 May 2022
    Great place fantastic staff with a wonderful atmosphere
    England, Mixed Group, 31-40
  • 9.4


    21 May 2022
    Thank you Che family for making of my time in bacalar even better. I had so much fun and I felt at home.
    Papua New Guinea, Male, 25-30
  • 9.1


    11 May 2022
    We were upgraded for free to one of their new capsule rooms, offered water on arrival and given a free drink token. Very friendly staff, nice atmosphere in the hostel, BBQ night looked amazing, sad we didn’t sign up! Good location, right next to the lagoon. Very nice kitchen, showers and toilets. Also very cheap shuttles available to Tulum. One of the best hostels we’ve stayed at!
    England, Mixed Group, 18-24
  • 8.3


    28 Apr 2022
    My friend and I love it there. We are going back and the staff are so nice! The hostel has a great location and a lot of opportunities. It’s super modern and there are cleaning staff almost all the time.
    Denmark, All Female Group, 18-24
  • 6.3


    30 Apr 2022
    The location and the facilities are pretty good but I had a bad experience. I stayed for 2 nights and thought it would be OK to leave my phone charger underneath my pillow the first; the cleaning staff changed the sheets the first night (even though they weren't supposed to). They lost my charger and the staff wasn't able to help me find it. Not the best place for solo traveling either, I would say it's a good option if you're traveling with friends.
    Mexico, Male, 25-30
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  • Free WiFi
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Ceiling Fan
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Microwave
  • Outdoor Swimming Pool
  • Security Lockers
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • Bicycle Hire
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Wi-Fi