Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Like the rest of the hospitality industry, we´re currently following all procedural advice as supplier to us via the WHO and the governments. Additional safety and sanitization measures are currently in effect including social distancing and in-house desinfection.

A journey starts from the moment you imagine yourself in another place, from the moment you feel the need to leave your comfort zone to explore more and start your first online search.
Imagine living together, generating new links, exchanging stories, knowledge and experiences with people from all over the world. Enrich your mind with unique experiences and fill your life with incredible stories.
In Che Playa Hostel & Bar we are a hostel, we are a space for interaction, entertainment and much more. We create an exceptional atmosphere so that every day becomes an adventure that leads you to share the best stories.
We offer you free Wifi connection so that you do not lose sight of your social networks or you can solve your work pending.
Not only do we have comfortable facilities for your rest (shared and private rooms), but we make every day a different experience, that feed your senses, connect with people from all over the world and with nature.
Our activities are oriented to enjoy paradisiacal places at affordable prices, contribute to the ecosystem, and leave your mark. We want you to be part of this change and join our actions in favor of the environment.
Receptionists? At Che Playa Hostel & Bar we are companions, guides, friends. We will help you with all the doubts you have, we will take you to the best places, we will recommend you where to eat, where to go dancing, the beaches, all the tips for you to travel the destination as a real local, get out of the tourist and connect with those places that Internet doesn´t offer you. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.4

  • Location 9.5

  • Staff 9.6

  • Atmosphere 9.3

  • Cleanliness 8.9

  • Facilities 8.8

Latest Reviews

  • 10.0


    04 May 2021
    What a great spot, we went on this trip last minute without much planning and staying at Che worked perfectly, their staff was incredible, their daily trips were perfect to get us to see the best of the local area, all in all they made our trip! Thanks so much to all the amazing staff!
    USA, Mixed Group, 31-40
  • 10.0


    03 May 2021
    Such an amazing stay at Che Hostels in Playa Del Carmen! The staff were so nice and friendly, Jon Wanda and Claire took us to some amazing beaches and cenotes for mixology classes or just plain fun!!! Would definitely recommend this hostel and will certainly be coming back! Much love ❤️
    USA, Male, 25-30
  • 10.0


    03 May 2021
    Amazing stay ! Victor is the coolest guy
    France, Male, 25-30
  • 10.0


    28 Apr 2021
    Best hostel ever! Amazing atmosphere! Staff is super friendly, especially Camilla~ Recommended!!!
    Israel, Female, 25-30
  • 10.0


    21 Apr 2021
    Arguably, the party in Playa del Carmen starts here. Perfect spot if you are looking to meet cool people. Staff are super friendly and down to earth; shout outs to Camilla and Victor. Will definitely stay here again!
    USA, Male, 25-30
  • 9.7


    08 May 2021
    Che is the place to be! You'll feel just like at home. The location is also unbeatable! 2 min walking distance from the beach! I haven't had the chance to try the experiences offered by the hostel, but I've only heard great feedback :) Very friendly staff, special shout out to Macarena, Victor and Nico! So friendly and helpful during my stay! Please don't change anything!
    Tunisia, Male, 25-30
  • 9.4


    06 May 2021
    Good location and an amazing bar!!
    England, Female, 18-24
  • 8.9


    24 Apr 2021
    Gracias Nicolas, súper atento en todo!! Muy amable y con buena onda!!
    Peru, Couple, 25-30
  • 8.3


    01 May 2021
    Great place if your goal is to party daily. Top location, staff is lovely. Don't plan on getting much sleep tho.
    Lithuania, Male, 25-30
  • 6.3


    27 Apr 2021
    We made a reservation for a private room for my birthday and got there and they didnt have a room for us to stay in... It was pretty upsetting. They should be more responsible and if their hostel world account is not working properly, it is their responsibility to fix it. They gave our money back and let us go to all you can eat pizza night for free... That was very nice of the lady at the front. I know its not the staffs fault but it is the hostel's fault so being so unreliable. Staff is great!
    USA, Female, 25-30
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  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Board Games
  • Wi-Fi