Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

After 7 years of offering the best service to travelers and having more than 750 excellent reviews, we are proud and happy to welcome you to our home during your stay in this destination.
Che Playa is located in the heart of the city, 2 blocks from Quinta Avenida, 3 from the beach, 5 from the bus station and 3 from the most popular pubs and discos. We offer 6 dorms and 7 private suites.
Our reception is open 24 hours a day. You can ask for any information you need and purchase the best tours in the area.
Rooms recently remodelled, including curtains for more privacy, plugs in each bed for charge your cell phone or laptop, air conditioning, Wi-Fi, spacious lockers, private bathrooms and breakfast. ATM also available in the building.
The kitchen is fully-equipped and available if you want to cook your meals. And every evening we offer dinner menus (BBQ, pizza, tacos, hamburgers), mostly all you can eat.
Our rooftop bar offers a great variety of cocktails and beers. You can enjoy the pool while you sip your welcome drink.
Breakfast buffet (coffee/tea, bread, butter, jam, fruit, cereal and eggs) is served every morning from 7.30 to 10.
We want all our fellow travellers to enjoy the Che Experience at its best. That is why we offer great facilities and many activities such as our well-known CHE TOURS , mojito lessons, theme parties and much more.
Check–in 3pm to 6pm.
Please let us know if you are planning to arrive after check-in time. Otherwise, your reservation may be cancelled.
Check-out 11am. View House Rules


With six years and over 750 reviews under our belt, we're going from strength to strength at Hostel Che Playa thanks to our rooftop pool, central Playa del Carmen location and free tours. Breakfast is included too! We'll get you moving in classes ranging from yoga to salsa, then feed you up on barbecue, sushi, tacos and more in our tropical-themed outdoor bar. Swing by for the live music nights, or get to know your bunkmates over a margarita (or three). And as if that wasn't enough, our awesome staff will take you to local concerts, parties and fairs.


Just two blocks from the resort area's white-sand beach on the Riviera Maya, and three from the party district, you'll be in prime position when you stay with us. Pop by the tour desk for info on what to do in the local area, or to organise a trip to the local Mayan ruins. Heading in from Cancún Airport? Hop on the ADO bus to 5th Avenue in Playa del Carmen (it takes about 1 hour 15 minutes), then it's a 7-minute walk to the hostel.

Rooms and Dorms

Bed linen's included with all of our recently renovated private rooms and mixed or female-only dorms. One of the dorms even has its own terrace to relax on. Private options come with en suites, while dorm bathrooms are shared. We're big on colourful décor too – all the rooms are decked out in bright, contemporary colours with sturdy bunk beds.

Extras and activities

Our contemporary kitchen's got all you need to cook up homemade meals. Get acquainted with our 24-hour reception – we've got couches and a smart TV for watching films, as well as friendly staff on hand whenever you need to grab a free city map or ask about hiring a bike. There are laundry facilities if you need to freshen up the contents of your backpack, and luggage storage to keep your stuff secure after check-out.

View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.5

  • Location 9.5

  • Staff 9.1

  • Atmosphere 9.1

  • Cleanliness 9.0

  • Facilities 9.0

Latest Reviews

  • 10.0


    21 Aug 2019
    Fun hostel! Amazing rooftop bar and pool! They offer excursions everyday and hold cool events on the rooftop every other night. The staff are really nice and friendly. The breakfast is not bad but their daily dinner buffets truly stand out, costing only around a 100 pesos. Their drinks are reasonably priced and the atmosphere is very special. We’ve met some great people during our stay there (including the staff) and had an overall amazing time! Would Recommend!!!!!
    USA, All Male Group, 18-24
  • 10.0


    16 Aug 2019
    It’s been such a good choice to stay over that hostel.
    Mexico, Male, 18-24
  • 10.0


    04 Aug 2019
    Big kitchen, rooftop pool, bar, great breakfast and decent welcome drink. Geral was super helpful and friendly, as were all the staff also. Beds really comfy and the hostel is clean and modern 👍
    England, All Female Group, 25-30
  • 10.0


    03 Aug 2019
    Great place to base yourself! Close to main strip of shops and bars and Geraldine the receptionist was super helpful with tours and anything you needed help with! Would stay here again :).
    New Zealand, Female, 25-30
  • 10.0


    31 Jul 2019
    Everyone is very friendly and the amenities are great! Loved my stay and would definitely recommend this place. The upstairs bar has great breakfast, fun karaoke night, good drinks and good bbq dinner!
    USA, Female, 25-30
  • 9.7


    23 Aug 2019
    Really good hostel, the rooftop bar and the pool are great and every day you have something to do up there (eat, drink, party) Geraldine and Hnji are always kind and willing to help and in general the entire hostel's staff.
    Israel, Male, 18-24
  • 9.1


    15 Aug 2019
    Great hostel but only stay here if you like partying/ drinking. Most staff were lovely and really helpful except from one bar man who was rude to us every night during ‘ladies night’. Our understanding, and how this is advertised, is that girls get free drinks during this time (10pm-10.30pm every night). He refused to serve us more than 2 drinks which we were confused about. Other girls in the hostel also said they had problems with him - why offer this service if they don’t want to pursue it?
    England, All Female Group, 18-24
  • 8.9


    01 Aug 2019
    Great hostel which is conveniently located. The rooms are spacious with AC and lockers. There are plenty of hostel activities which is great to meet other travellers. The staff are helpful but some are unfriendly.
    Switzerland, Female, 18-24
  • 8.6


    10 Aug 2019
    It was really hot and the AC wasn't working I did ask to the staff since 8 pm they said they work on it but then it was 12.20 am and the AC still wasn't working when I asked to the staff he just said "oh it's no working there is nothing I can do"
    Colombia, Female, 25-30
  • 7.7

    Very Good

    30 Jul 2019
    Central location, nice breakfast and good amenities. Downside was that this is definitely a party hostel. Pounding music started at 9 and ended after 1 am, which gave us headaches and cost us some sleep. Some of the staff also seemed more interested in having a good time rather being helpful to guests. We stayed in a private room for 10 days and had to request that it be cleaned just once. Had a random charge at check out that staff could not tell us what for, just made us pay.
    USA, All Female Group, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Board Games
  • Wi-Fi