Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

A journey starts from the moment you imagine yourself in another place, from the moment you feel the need to leave your comfort zone to explore more and start your first online search.
Imagine living together, creating new connections, exchanging stories, knowledge and experiences with people from all over the world. Enrich your mind with unique adventures and fill your life with incredible stories.
At Che Playa, we are a hostel, we are a bar, we are a space for interaction, entertainment and much more. We create an exceptional atmosphere so that each day becomes an adventure that leaves you with the best stories to tell.
We offer you free Wi-Fi so you don´t lose sight of your social networks or so that you can resolve any pending work projects.
Not only do we provide comfortable facilities for your rest (in shared or private rooms), but we also make it so that each day is a different experience, so you can nourish your senses, connect with people from all over the world and with nature.
Our activities aim to give you the chance to enjoy amazing places at affordable prices, while contributing to the ecosystem and leaving your mark. We want you to be a part of this change by joining our efforts to have a positive impact on the environment.
Receptionists? At Che Playa we are companions, guides, friends. We wll help you with all the questions you have, take you to the best places, recommend where to eat, where to go dancing, which beaches to visit, and all the insiders tips so that you can experience Playa del Carmen like a true local, getting out of the touristy and exploring all the corners that the internet doesn't show you. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.3

  • Location 9.7

  • Staff 9.5

  • Atmosphere 9.2

  • Cleanliness 8.7

  • Facilities 8.8

Latest Reviews

  • 10.0


    22 Sep 2022
    Best hostel in all of Mexico. This place is incredible. The staff is outstanding, easy to meet new friends, go on daily tours with other guests, party at night and more! Nothing in the area compare to Che!!! If you are still thinking - you can stop now, book a night in Che, and thank yourself later , guaranteed!!!
    Israel, Male, 31-40
  • 10.0


    21 Sep 2022
    super fun, friendly and helpful staff. I had a private room. The guests are all nice and outgoing. Just a little loud for my taste, so if you're a light sleeper bring ear plugs. Also -the showers are not as strong as what I have at home - but it's Mexico, so you go with the flow :)
    USA, Female, 31-40
  • 10.0


    05 Sep 2022
    Luke was at the desk when I came in and I felt instantly welcomed and as if I had made a new friend within a minute. He was ready to help with anyone and answered all my questions. In the morning I was greeted by Nirvana who was very welcoming with a bright smile and unlimited free coffee. she answered all of my questions and brightened my morning. There is a community at this hostel that makes you feel comfortable, at ease and at home ❤️
    USA, Male, 18-24
  • 10.0


    28 Aug 2022
    Everything was amazing💖 The hostel has an excellent location, close to the beach. If you want to have fun without a doubt you have to go to the hostel che👌🏽. All the staff is friendly and made me feel at home. Anita and Seba from the bar, Luz, Lauti, Nirvana, Angie and Ludwig at reception, all incredible people! I would definitely stay here again💘
    Argentina, Female, 25-30
  • 10.0


    10 Aug 2022
    Being at CHE feels like home, I fell in love with every single person I met there and time is irrelevant when you’re having the time of your life. I didn’t want to leaveeee.
    Mexico, Female, 18-24
  • 9.7


    01 Oct 2022
    Great place to stay, central & staff very helpful. The roof top bar & pool is great however really noisy at night if not up for a late night
    England, Male, 41+
  • 9.4


    26 Sep 2022
    The staff was wonderful, especially the bartenders who made Che feel like a home away from home!!
    USA, Female, 18-24
  • 9.4


    22 Aug 2022
    We had a great time. The karaoke and other loud and obnoxious music at night was not the best. It was fun and had a great location though.
    USA, Male, 31-40
  • 9.1


    18 Sep 2022
    One of the best hostels I’ve ever stayed at. Rooftop parties were great vibes and the staff were so fun and helpful. Huge shoutout to Sebastian for making our stay so special!!!!
    England, All Female Group, 18-24
  • 8.3


    05 Aug 2022
    Definitely enjoyed my stay here! It was closer than I thought to everything you want to be near by. The activities they plan throughout the day and week are a plus and make it easier to meet people. I was a little worried about it being a party hostel and all but it turned out better than I thought. Also recommend bringing your own towel. I was not asked if I needed one but brought my own just in case. I would definitely stay here again and also at the other locations they have throughout Mexico
    USA, Female, 25-30
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  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Board Games
  • Wi-Fi