Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Like the rest of the hospitality industry, we´re currently following all procedural advice as supplier to us via the WHO and the governments. Additional safety and sanitization measures are currently in effect including social distancing and in-house desinfection.

A journey starts from the moment you imagine yourself in another place, from the moment you feel the need to leave your comfort zone to explore more and start your first online search.
Imagine living together, generating new links, exchanging stories, knowledge and experiences with people from all over the world. Enrich your mind with unique experiences and fill your life with incredible stories.
In Che Playa Hostel & Bar we are a hostel, we are a space for interaction, entertainment and much more. We create an exceptional atmosphere so that every day becomes an adventure that leads you to share the best stories.
We offer you free Wifi connection so that you do not lose sight of your social networks or you can solve your work pending.
Not only do we have comfortable facilities for your rest (shared and private rooms), but we make every day a different experience, that feed your senses, connect with people from all over the world and with nature.
Our activities are oriented to enjoy paradisiacal places at affordable prices, contribute to the ecosystem, and leave your mark. We want you to be part of this change and join our actions in favor of the environment.
Receptionists? At Che Playa Hostel & Bar we are companions, guides, friends. We will help you with all the doubts you have, we will take you to the best places, we will recommend you where to eat, where to go dancing, the beaches, all the tips for you to travel the destination as a real local, get out of the tourist and connect with those places that Internet doesn´t offer you. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.3

  • Location 9.4

  • Staff 9.2

  • Atmosphere 9.1

  • Cleanliness 8.9

  • Facilities 8.7

Latest Reviews

  • 10.0


    25 Feb 2021
    The hostel is awesome, so clean and comfortable. Staff people are so nice !! Definitely I will come back. Thanks to Dani, Maca and Carla !!!!
    Argentina, Female, 25-30
  • 10.0


    25 Feb 2021
    The best hostel in Playa Del Carmen, the staff was very friendly and helped me with everything I needed. I highly recommend this hostel.
    USA, Male, 25-30
  • 10.0


    23 Feb 2021
    This definitely one of the best social hostels in Playa del carman! The staff are super nice and make an effort to make you feel welcomed and happy! Great hostel to meet people or do your own thing! Activities for the guests are arranged day and night (many are free!) Definitely recommended!
    France, Male, 25-30
  • 10.0


    12 Feb 2021
    We really liked the hostel !! Highly recommended, especially the staff at the hostel, Felipe gabo fran look for them and you are guaranteed an amazing vacation
    Israel, Female, 18-24
  • 10.0


    09 Feb 2021
    This is the place to be. The staff is very welcoming and friendly. I have stayed at hostels all over Playa and I continue to return to Che. They are always hosting activities such as free mixology classes, beach trips, beer pong, etc. Even if you are traveling alone you will never feel alone at Che. I absolutely recommend this place to anyone looking to have a good time or just relax.
    USA, Male, 25-30
  • 10.0


    07 Feb 2021
    Loved it, the best Hostel I've stayed in a very long time. The staff is quite enthusiastc and the place is clean. Everynight there is a great atmosphere at the rooftop bar. Perfect place to arrive alone and meet other travelers. Cannot recommend it enough
    Australia, Male, 31-40
  • 9.4


    22 Feb 2021
    We stayed at ‘che’ holbox, so decided to stay at ‘che’ playa . . Great atmosphere again - great location near 5th av and the beach. Nico on reception really helpful, would defo recommend.
    England, Male, 25-30
  • 8.9


    08 Feb 2021
    The best staff! Wanda and Alejandro made our stay so fun! Every day they have different very cool activitys, trips, beaches,learning how to make Cocktails and more(: I Definitely will come back 😇
    Israel, Mixed Group, 18-24
  • 7.7

    Very Good

    05 Feb 2021
    Good for partying if you're looking for that. It's expensive for a hostel though, especially given that some things are broken/ don't work. Great location though, close to beach and city center.
    USA, Male, 31-40
  • 5.4


    15 Feb 2021
    My original booking at Che Playa was apparently overbooked as they told me in an email. As a courtesy for the overbooking they told me that they have upgraded me to stay in Che Suites Playa. Upon arrival at Che suites playa, I was then told that they can no longer accommodate me for the upgrade and that I had to go back to the regular Che Hostel. They caused me plenty of headache and money as i had to pay separately to travel to Che Suites when i had a free ride to Che playa.
    Portugal, Male, 18-24
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  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Board Games
  • Wi-Fi