Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Like the rest of the hospitality industry, we are currently following all procedural advice as provided to us via governmental agencies and the WHO. Additional safety and sanitization measures are currently in place including social distancing and in-house disinfection.

A journey starts from the moment you imagine yourself in another place, from the moment you feel the need to leave your comfort zone to explore more and start your first online search.
Imagine living together, creating new connections, exchanging stories, knowledge and experiences with people from all over the world. Enrich your mind with unique adventures and fill your life with incredible stories.
At Che Playa, we are a hostel, we are a bar, we are a space for interaction, entertainment and much more. We create an exceptional atmosphere so that each day becomes an adventure that leaves you with the best stories to tell.
We offer you free Wi-Fi so you don´t lose sight of your social networks or so that you can resolve any pending work projects.
Not only do we provide comfortable facilities for your rest (in shared or private rooms), but we also make it so that each day is a different experience, so you can nourish your senses, connect with people from all over the world and with nature.
Our activities aim to give you the chance to enjoy amazing places at affordable prices, while contributing to the ecosystem and leaving your mark. We want you to be a part of this change by joining our efforts to have a positive impact on the environment.
Receptionists? At Che Playa we are companions, guides, friends. We wll help you with all the questions you have, take you to the best places, recommend where to eat, where to go dancing, which beaches to visit, and all the insiders tips so that you can experience Playa del Carmen like a true local, getting out of the touristy and exploring all the corners that the internet doesn't show you. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.3

  • Location 9.4

  • Staff 9.4

  • Atmosphere 9.1

  • Cleanliness 8.4

  • Facilities 8.5

Latest Reviews

  • 10.0


    15 Nov 2021
    Che is one of the best hostels I've been to. Great location, close to the beach. The staff is the best part, shout out to Maca, Claire and Agustina for making this the best stay!
    USA, Male, 31-40
  • 10.0


    12 Nov 2021
    Great place to stay, affordable if you dont want to spend a lot but you wish to be comfortable and want privacy
    Chile, Male, 31-40
  • 9.4


    16 Nov 2021
    Stayed at Ché´´s for a initially 3 nights but then extended my stay to 6 nights because it was fun. It needs to be said it is a party hostel, but the bar closes at 1am so it isnt too bad if you want to go to sleep. The staff was always super nice especially Marie, Dennis and Augustina. In general the staff had always a smile and that made a real awesome family like vibe. When I travel again to Playa de Carmen I will definitely check in there again.
    Austria, Male, 25-30
  • 8.6


    21 Nov 2021
    If booking last minute then the price is a joke, it was cheaper for me to book a private studio and then book the next night in the hostel when booking more than 24hours notice. It's located walking distance to the main strip and beach, staff are friendly. the rooms are okay, air con is very powerful its really nice, the lockers didn't feel 100% secure which made me a bit worried, rooftop bar was busy with god crowd, was too tired to join though
    Ireland, Male, 18-24
  • 8.0


    22 Nov 2021
    Fabulous! (2,5 blocks to the beach and 3 blocks to ADO)
    Argentina, Female, 25-30
  • 7.7

    Very Good

    30 Nov 2021
    Hostel is good. A lot of good party atmosphere. However not ideal if you would like to get good rest.
    Mexico, Male, 18-24
  • 6.3


    27 Nov 2021
    Good enough for a bed for the night. Couldn’t imagine staying longer
    England, Male, 25-30
  • 5.1


    01 Dec 2021
    The hostel is not worth the money. Not clean. There should have been different party on the rooftop, like karaoke, but they didn't took place and in the end was just a bar. It was good for meeting people, but I wouldn't go back.
    Switzerland, Female, 25-30
  • 5.1


    14 Nov 2021
    The room I stayed in smelt really bad, there was stuff everywhere even found pants on my bed when I first got there! The toilet didn’t flush the handle had broken off, the shower was cold we had to use a shower at our friends hostel instead. The rooftop bar was great and the staff were all nice but just wasn’t enjoyable:(
    England, Female, 18-24
  • 3.1


    02 Dec 2021
    Dirty place, the beds smells like crap, only one shower for a room of 10 ppl, hostel personal always grumpy and slow, specially the girl in the front desk, she does not make you feel welcome
    Mexico, Male, 25-30
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  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Board Games
  • Wi-Fi