Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Che Suites Tulum has 7 fully-equipped apartments. Suites with private bathrooms and shared common areas for those who favor good rest without going over budget. A premium apartment with two bedrooms, a room equipped with smart TV, two bathrooms with hydromassage showers, a fully equipped kitchen and a private jacuzzi area. Special for those who travel in groups and want more privacy and elegance. Located on the ground floor, with easy access to the pool. A fully-equipped PH for up to 4 people, complete with a beautiful terrace perfect for enjoying Tulum’s magical sunsets.

All guests are welcome to join in the activities offered by Che Tulum Hostel & Bar just across the street. Enjoy a cold beer, share a dinner with people from all over the world, and why not, stay and partake in the party atmosphere–you can always return to harmony.

Located in the heart of Tulum, only a few blocks from downtown, Che Suites Tulum is a perfect option if you are looking for comfort and rest, but want the option of participating in activities, enjoying a cocktail or beer at the Che Bar and partying at your own pace. Che Suites Tulum is a very peaceful place, where you will feel the Tulum vibes and enjoy the sunsets. Refresh and relax in the pool or join in Che Tulum Hostel & Bar’s activities and enjoy a delicious meal from their menu.

Our reception works 24 hours and we have a WhatsApp number where you can reach us at any time. What are you waiting for? View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 10.0

  • Location 9.4

  • Staff 9.7

  • Atmosphere 8.9

  • Cleanliness 8.6

  • Facilities 8.9

Latest Reviews

  • 10.0


    12 Feb 2021
    Perfect place to rest and work in Tulum downtown. Very clean and large pool and great kitchen to cook!!
    Mexico, Male, 31-40
  • 10.0


    09 Feb 2021
    I loved my stay im this place, the apartments are great and the new management (Lia I think) was really helpfull. The wifi was great for work, my only suggestion will be to keep the roof open till later, amazing jacuzzi to watch the stars!!
    Uruguay, Female, 25-30
  • 10.0


    08 Oct 2020
    Over the top property in Tulum town; and very close to Che Hostel for drinks and food. The apartment was enormous!!
    Australia, Couple, 31-40
  • 10.0


    20 Sep 2020
    Amazing place! There was a bit of a confusion about the booking at first but the manager Cosme helped us so much throughout the whole stay! Incredibly helpful and accommodating! Thanks again, our stay was perfect! I would highly recommend!
    Bulgaria, Couple, 25-30
  • 8.6


    08 Apr 2021
    Nice facilities, social vibes, daily activities. Thank you Stella and Nancy for the daily excursions!
    USA, Male, 25-30
  • 8.0


    21 Nov 2020
    We had booked for 9 days, but ended up having to leave on day 3. The vibe is chill and people are very friendly. However when we first entered our suite, we saw a few dead cockroaches and LOTS of ants. They cleaned it up once only for ants to again show up all over our beds, our bags and even inside our laptops. We ended up having to move to a hotel. Staff though was excellent and they refunded our money! Again, zero complaints about the folks there who were wonderful and very accommodating!!
    India, All Male Group, 25-30
  • 5.4


    08 Dec 2019
    Awful service and very little communication. Upon check-in, I noticed my room was not entirely cleaned from the last guest and the following day there were cockroaches on the floor. Additionally, several lights were not working in my room/suite rendering half of my accommodation unusable. It took three days of complaining for the staff to notice and do anything. I was provided a backhanded apology of a "free beer or breakfast"...
    USA, Male, 25-30
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  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Tub
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Swimming Pool
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Meals Available
  • Wi-Fi