Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Like the rest of the hospitality industry, we´re currently following all procedural advice as supplier to us via the WHO and the governments. Additional safety and sanitization measures are currently in effect including social distancing and in-house desinfection.

Declared a World Heritage Site by UNESCO, without a doubt Tulum is a must-see destination in the Mexican Caribbean.
Imagine taking a bicycle and going out to explore the wonders of this Magical town. Cenotes, lagoons, beaches, natural and archaeological areas.
At Che Tulum we are a hostel, we are a bar, we are a space for interaction, entertainment and much more. We create an exceptional atmosphere so that each day becomes an adventure that leads you to tell the best stories.
We offer you free Wi-Fi connection so that you do not lose sight of your social networks or you can solve your work pending.
Not only do we offer you comfortable facilities for your rest (shared and private rooms), but we also make all your days a different experience, that you feed your senses, connect with people from all over the world and with nature.
Our activities are aimed at enjoying paradisiacal places at affordable prices, contributing to the ecosystem, and leaving your mark. We want you to be part of this change and join our actions in favor of the environment.
We know how important breakfast is for our travelers, that is why we offer different options every day at an affordable price.
The banquet is served! "CHE Parrilla y Panadería" offers a delicious food menu every day. Of course, we have veggie options!
Join our acclaimed CHE NIGHTS! Karaoke, Beer Pong championships, themed parties, a couple of challenging roulette wheels that will challenge you, and an active bar at night all help to close your party days.
Receptionists? At Che Tulum we are partners, guides, friends. We will help you with all the doubts you have, we will take you to the best places, we will recommend where to eat, where to go dancing, the beaches, all the tips so that you can visit the destination like a true local, get out of the touristy and connect with those corners that the Internet does not offer you. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.5

  • Location 9.3

  • Staff 9.4

  • Atmosphere 9.3

  • Cleanliness 8.9

  • Facilities 8.9

Latest Reviews

  • 10.0


    13 Sep 2021
    A great hostel with a great atmosphere! As a solo traveler I found it way easier to meet people here at Che than at other hostels I have stayed at! Great spot for a good party too! Staff are lovely too which is always a bonus! Also right in the centre of downtown tulum!
    Ireland, Female, 18-24
  • 10.0


    12 Sep 2021
    Perfect for party 🎉 Food is very good
    Italy, Male, 25-30
  • 10.0


    10 Sep 2021
    Had a great time staying here. The common area is cool and fosters a good vibe, the staff are all super friendly, they have an atm onsite, and my room was spotless. Was able to get whever I needed to go easily given it's near the center of Tulum. Definitely would come back and stay here again. Great place to meet and party with other travelers (although they have quiet hours at 11 so everyone goes out to the bars before then).
    USA, Male, 25-30
  • 10.0


    08 Sep 2021
    Overall it was a great experience. Location is walking distance to most of the nightlife in the city. Would not suggest walking by yourself late at night to the Hostel.
    USA, Male, 31-40
  • 10.0


    27 Aug 2021
    Loved staying at the Che! Great atmosphere and comfortable accommodations!
    USA, Female, 18-24
  • 10.0


    26 Aug 2021
    My trip to Tulum got even better because of Che Hostel and staff! They were so good. Convenient location. All the events held were so much fun. Also all parties end by 11 which is very nice for people who need to wake up early. All personnel were accommodating and friendly. They had a bunch of tips and tricks to explore Tulum. They had bikes and tours you can book. I felt safe in the rooms, which might also be because I had really good roommates but you know what I mean. 🤣 THANK YOU CHE!
    USA, Female, 25-30
  • 10.0


    26 Aug 2021
    Stayed here many times and has always been a great experience. The staff are very helpful and friendly including Fernando and Morgan! We Had a private room which was perfect since it had a double bed, bunkbed and remote for the A/C so you can keep it on the entire day. Great pool even though it’s a bit small, great food, vibes and close to the center. Would always recommend this hostel!
    USA, All Male Group, 18-24
  • 9.7


    27 Aug 2021
    Nice hostel just off the main drag. Friendly staff, great environment. Very affordable! Nice balance between fun/party & tranquility. Safe & clean rooms. Definitely will stay here again when I visit Tulum.
    USA, Male, 25-30
  • 5.7


    10 Sep 2021
    Bed wasn’t clean, sheets had stains of blood, the power outlet was very loose so i couldn’t charge properly, the door knob had a problem i couldn’t open the door with keys easily, they keep the AC remote with them!! The shower door is broken… i wouldn’t recommend staying here! I had to check out early and go somewhere else.
    Egypt, Male, 31-40
  • 4.9


    22 Aug 2021
    I was overcharged for charge card fees and my actual stay also charged for my deposit. When first asking an employee if my deposit was taken out she stated it was. Now I have returned home and still haven’t gotten a return of my deposit, the overcharge of fees or for the last day I stayed there for I checked out a day early. I attempted many times to get in touch with the hostel with no reply. I would appreciate a response from the hostel on my issues
    USA, Female, 25-30
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  • Free City Tour
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Security Lockers
  • Self-Catering Facilities
  • Steam Room
  • Swimming Pool
  • Towels Not Included
  • 24 Hour Reception
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Wi-Fi