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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/23

Chester Hotel Victoria

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
Read all reviews

Property Description

This Hotel is in a perfect location in Central London. We are just moments away from Victoria Coach/Bus/Train/Underground Tube Station (Metro).

You will be walking distance from anything you need and only 5-10 minutes walk from famous tourist sites such as Buckingham Palace and Westminster Abbey.

We pride ourselves in offering clean and comfortable accommodation at a price fit for backpackers and traveling students alike.

24 hour access.

Now with FREE WIFI

Check In Between 14.00 ( 2 PM ) - till Late (3 AM)

Luggage may be left with receptionist if checking in earlier.

Triple rooms include 1 x Double bed and 1 x single
Quad rooms include 2 x Double beds.

Please Note:
Advance payment of 1 x night’s stay will be charged before your arrival. Balance can be paid via cash or card on arrival. If notice of cancellation is given 3 days before arrival a refund will be given. If card details are invalid or declined we can not secure the booking, we will attempt to contact you for an alternative card. Early luggage drop off is welcome. Charge on all card transactions £3.00 per item (including advance and refunds). View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 5.8

  • Location 8.3

  • Staff 6.0

  • Atmosphere 5.5

  • Cleanliness 5.8

  • Facilities 5.8


Latest Reviews

  • 10.0

    Superb

    20 Jan 2022
    After reading the reviews I paid the extra for the deluxe double room and I would definitely recommend doing that. I was on the top floor at the back of the hotel so there was minimal noise. The room was clean and tidy, bed was very comfortable, was nice to have the selection of tea and coffee for the mornings. Netflix and Amazon worked just fine. Great location, walking distance to lots of shops and bars etc and under ten minutes walk to Victoria station which was ideal. Would stay here again!
    England, Female, 25-30
  • 9.7

    Superb

    30 Mar 2022
    Great time for money. No extra hassle and easy to locate. Good food around and lovely staff.
    British Virgin Islands, Female, 25-30
  • 8.6

    Fabulous

    12 Sep 2021
    Great room and hotel and location. Though I payed for the delux suite as it came with Netflix and then they told me it wasn’t working when I tried to use it, and the tv had bad signal. Otherwise very good service and room. Couple of creepy guys hanging around in the reception and outside made me not want to hang around on my own but that’s not the hotels fault.
    England, Female, 25-30
  • 8.0

    Fabulous

    06 Oct 2021
    Nice location. Near Victoria train station & underground subway. Near to some bars, restaurants & grocery store. Although, can hear some noise outside the room. Needs improvement on security. Should have a standing shower.
    Canada, Male, 31-40
  • 7.7

    Very Good

    14 Apr 2022
    I stayed in the Basic Single Private - Shared Bathroom and the room was very cold, damp and felt like abit of a cave (my room was underground). The location was great, very close to Victoria Bus and Underground station. The card machine to pay wasn't working, so they asked me to get cash to pay, which I didn't have any with me so I had to pay to take money from the bank machine, and then when I returned with cash, they didn't have any change so I did not pay the full amount for the room.
    Canada, Female, 25-30
  • 7.4

    Very Good

    22 Oct 2021
    The building is old, so many of my problems stem from that. i was on floor zero in an ensuite. The blind hook was broken, so the blinds were terrible crooked over the window. It almost looked like the blinds were going to fall on me. The toilet in my room was constantly running, and the bathroom itself had a moldy odor. The staff, however, was very helpful. I appreciated the coffee and tea in my room. good location with a grocery store close. also near the victoria underground line.
    USA, Female, 31-40
  • 6.0

    Good

    22 Mar 2022
    Awesome location. Good Value. My room was behind the front desk (single room). I could overhear everything (check-in women on the phone watching tv all night) and people walking in and out of the hotel. Past that, if you could ask for any room but that, you should be okay. The place was not "insanely nice" but for the price, and the area, you can make do if you're not high maintenance.
    USA, Female, 25-30
  • 5.7

    Rating

    18 Nov 2021
    I didn’t really enjoy my stay. First of all the images to the hotel do not correspond at what the rooms look like in reality. I stayed in a small room , the window was broken and the wash basin too. If I am paying for a service I expect the Es service to be 100% - really disappointing. I expect some compensation.. Sofia
    Italy, Female, 31-40
  • 4.3

    Rating

    20 Apr 2022
    My kettle was full of mould. Basement window was open and letting in bugs when I got there. Whole room smelled damp and gross. No security checks when you walk in the building so didn’t feel super safe.
    Canada, Female, 25-30
  • 3.4

    Rating

    09 Mar 2022
    Originaly booked room for 2, Given a basic single in a broom cupboard, As I was with my 10 year old, didnt kick up a fuss. Noticed a double charge whilst staying at hotel and was told it is a problem with f::::::: bank Asked for written signed acknowledgement but denied Turns out I was double charge with slightly different amounts which means I have been scammed by the establishment. Dont stay here unless you want to be overcharged and scammed. I will continue to highlight this issue ongoing
    Ireland, Male, 41+
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Breakfast Not Included
  • Hair Dryers
  • Parking
  • Reading Light
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities


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