Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Chiado Open World Hostel

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Chiado Open World Hostel offers you private and shared rooms in Lisbon, Portugal.

In a prime location in the Baixa-Chiado, district of Lisbon, Open World Hostel is located less than 1 km from Rossio, a 13-minute walk from Dona Maria II National Theatre and 1.2 km from Castelo de São Jorge.

The accommodation provides a 24-hour front desk and a shared kitchen for guests.

Chiado Open World Hostel - Terms & Conditions

The reception works 24-hours.
Cancellation policy: 7 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Check in from 14:00 to 23:00 .
Check out before 11:00 .
Payment upon arrival by cash.
Taxes not included.
Breakfast not included.
No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 6.4

  • Security 7.3

  • Location 9.5

  • Staff 7.3

  • Atmosphere 6.2

  • Cleanliness 7.5

  • Facilities 6.2

Latest Reviews

  • 9.7


    20 Feb 2020
    Great hostel, will recommend. The location is super central; easy to get to/from the airport, close to the train station, walking distance to the beach and other sights. We were really impressed as the hostel is very clean and tidy - common spaces like the kitchen and bathrooms were cleaned daily. Despite the central location, the rooms are quiet. It's on the third floor so plenty of steps (no lift) but the climb is not too arduous. Mauricio was super helpful and very friendly - thank you!
    Singapore, Female, 31-40
  • 9.4


    23 Aug 2021
    Our private room was lovely and spacious, the hosts were very welcoming and friendly, and the hostel is in a great location. We enjoyed our stay!
    USA, Male, 25-30
  • 9.4


    01 Aug 2019
    Great price for a private room, location was perfect right in the heart of Lisbon. Lovely host. Prefect kitchen and amenities, a little hard to find due to no signage (on the top floor of an apartment complex) but we got there in the end. Would definitely return!
    Australia, Couple, 25-30
  • 8.9


    27 Aug 2019
    It's on the top floor so it's a lot of steps. The curtain on the bed gives it a lot of privacy. The view from the top is spectacular.
    USA, Male, 18-24
  • 8.3


    23 Sep 2019
    Overall, Open Word Hostel was great! Mauricio was very welcoming and always willing to help--he woke up in the middle of the night to help when I had trouble with a taxi! When you arrive, there are several flights of stairs to reach reception, and no elevator, so be ready if you're travelling with much luggage. As a solo female, at first I wasn't sure about security in the neighborhood, but I found that everyone in the hostel and the staff were trustworthy and those I met in Alfama were kind.
    USA, Female, 18-24
  • 5.1


    19 Sep 2021
    I stayed in a private room. Pros: - Great location & clean Cons: - Showerhead was busted - VERY low ceilings (we are short and still hit our heads 20+ times) - No blanket provided, only a flat sheet - No key access to the common room (what’s the point of staying in a hostel…?) - They charged us 60€ EXTRA because we are a couple. No warning about this whatsoever on the website or in email. We could have stayed in a nice hotel or Air BnB for the same total price. I would not recommend.
    Canada, Couple, 18-24
  • 4.9


    16 Aug 2021
    No one appeared at reception, no bell or whatsover to ask for a blanket, no blanket left in the wordrobe as well, the lady tried to charge us more, didn't reply to my emails to add another person to the reservation.
    Bulgaria, Female, 31-40
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  • Free WiFi
  • Linen Included
  • Towels Included
  • Cable TV
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • Housekeeping
  • Wi-Fi