Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

no cancellation

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Our rooms are spacious, comfortable and very well insulated from each other. They have plenty of natural light and have lockers for each customer. In each bed a socket for charging mobile. We also have a common area for our customers meeting each other, a restaurant with both asian and western food and a roof top bar open till midnight for chilling out.

Our beds are brand new with free wifi in the whole building.

The bathrooms are very spacious and have cabins for showers and changing area.

Happy hours every day.

***Property Policies & Conditions:
1. Check in from 14:00 .
2. Check out before 11:00 .
3. Payment upon arrival by cash, credit cards.
4. Cancellation policy: 24 h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
5. Good Vibes Included
6. No parking place
7. We keep your passport or deposit money for security.
8. Free tour information. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.2

  • Location 9.8

  • Staff 9.3

  • Atmosphere 8.9

  • Cleanliness 8.4

  • Facilities 8.6

Latest Reviews

  • 10.0


    03 Aug 2019
    Great breakfast and very clean dorms! The staff was also very helpful!
    Canada, Couple, 18-24
  • 10.0


    29 Jul 2019
    My friend and I absolutely loved our stay at Chien Hostel! Amazing breakfast and super friendly staff! Beds and room was very comfortable! Definitely coming back!
    England, Female, 18-24
  • 10.0


    28 Jul 2019
    It was great staying here. The location is perfect because it has the nice view from the top of this building. I really enjoyed breakfast that they provide. I would absoutely stay here again. The staff was so nice and kind. It was a very nice hostel.
    South Korea, Female, 25-30
  • 9.7


    11 Aug 2019
    One of the staff members I noticed was taking pictures of my behind which wasn’t appreciated but apart from that it was a good stay
    England, Female, 18-24
  • 9.7


    03 Aug 2019
    Great place overlooking the Cathedral. We preferred this to VBH and other hostels in Hanoi as the staff are super friendly and the people aren’t wanky. You can chill on your own or socialise/go out with others, it’s a great mix. Free breakfast was good too - they gave us boxes to take it away as we had an early bus. Would deffo come back here!
    England, Female, 25-30
  • 9.7


    18 Jul 2019
    Really enjoyed my stay here! Great location, very kind and friendly staff who arranged a free wlaking tour around Hanoi and later a cheaper option to get to the airport by private car. Also loved the delicious breakfast buffet and the air conditioned bar which served some great cocktails. Happy hour for beer was another bonus and also liked the level of comfort in the dorms which has some much needed AC. Thanks for having me!
    Australia, Female, 18-24
  • 9.1


    15 Aug 2019
    Great bar area and roof terrace with very cool view of the church there. Beds had good facilities with lights, power sockets, lockable boxes and curtains
    Scotland, Mixed Group, 25-30
  • 9.1


    04 Aug 2019
    Great hostel for price! The 20 person room is definitely tight quarters but it’s clean and the beds are comfortable. AC works well! The staff was super helpful, especially Nemo!
    USA, All Female Group, 18-24
  • 7.4

    Very Good

    05 Aug 2019
    The staff here are very accommodating and friendly. I only booked this hostel to have a room to relax in for ages hours since I had a late flight. Since I wouldn't get to enjoy the free breakfast, they gave me a free towel. The only thing that I didn't particularly enjoy were the facilities. They could have been a bit cleaner. Overall, this place is decent.
    USA, Female, 25-30
  • 3.7


    13 Jul 2019
    Don't recommend. It was loud, rowdy, super dirty. I felt like I was in summer camp surrounded by teenagers and kids. To be fair, Rosy at the desk was REALLY sweet and helpful and tried to make my stay better as best she could. But I still didn't feel comfortable, I got sick in the morning, and left. If you are the type of person who doesn't mind lots of people coming and going then this place is for you. But not if you are a solo traveler looking to socialize and for good chilled vibes.
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Nightclub
  • Wi-Fi