Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

no cancellation

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Our rooms are spacious, comfortable and very well insulated from each other. They have plenty of natural light and have lockers for each customer. In each bed a socket for charging mobile. We also have a common area for our customers meeting each other, a restaurant with both asian and western food and a roof top bar open till midnight for chilling out.

Our beds are brand new with free wifi in the whole building.

The bathrooms are very spacious and have cabins for showers and changing area.

Happy hours every day.


***Property Policies & Conditions:
1. Check in from 14:00 .
2. Check out before 11:00 .
3. Payment upon arrival by cash, credit cards.
4. Cancellation policy: 24 h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
5. Good Vibes Included
6. No parking place
7. We keep your passport or deposit money for security.
8. Free tour information. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 8.9

  • Location 9.7

  • Staff 8.9

  • Atmosphere 8.7

  • Cleanliness 8.0

  • Facilities 8.3


Latest Reviews

  • 10.0

    Superb

    04 Feb 2019
    I stayed at Chien Hostel for over one month while trying to find work in Hanoi, I found the staff to be entirely welcoming and friendly, there was not a single problem I ever encountered that they were not able to assist me with. The barman Thien looked after me every night he made the best drinks and was always so helpful with any questions I had and if I ever needed to stay in a hostel in Hanoi I would always pick Chien it is the best hostel I have come across in Hanoi 10/10
    Ireland, Male, 25-30
  • 9.4

    Superb

    04 Feb 2019
    For how little this place costs it's spectacular. Lots of privacy in the bunks as well as a large locker and small locker for each bed. To make it better each bed also has a fan and a reading light. Absolutely amazing stay!
    Canada, Female, 18-24
  • 8.9

    Fabulous

    09 Feb 2019
    Great location, staff were really helpful and spoke great English. Beds were comfortable and lockers were a really good size! Bathrooms could use a bit of attention but overall would definitely recommend.
    England, Couple, 18-24
  • 7.1

    Very Good

    08 Feb 2019
    Wasnt greatly pleased, breakfast was disappointing and the staff werent very helpful. Wifi was terrible. Only thing i enjoyed was the view from the roof and the comfy sheets.
    England, Female, 18-24
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • Nightclub
  • Wi-Fi

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