Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

no cancellation

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Our rooms are spacious, comfortable and very well insulated from each other. They have plenty of natural light and have lockers for each customer. In each bed a socket for charging mobile. We also have a common area for our customers meeting each other, a restaurant with both asian and western food and a roof top bar open till midnight for chilling out.

Our beds are brand new with free wifi in the whole building.

The bathrooms are very spacious and have cabins for showers and changing area.

Happy hours every day.


***Property Policies & Conditions:
1. Check in from 14:00 .
2. Check out before 11:00 .
3. Payment upon arrival by cash, credit cards.
4. Cancellation policy: 24 h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
5. Good Vibes Included
6. No parking place
7. We keep your passport or deposit money for security.
8. Free tour information. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.1

  • Location 9.7

  • Staff 9.3

  • Atmosphere 8.8

  • Cleanliness 8.3

  • Facilities 8.4


Latest Reviews

  • 10.0

    Superb

    07 Jul 2019
    Lovely experience at Chien hostel! I kept finding myself coming back to it because it’s a chill atmosphere but still nice and sociable too! Rosie and Nemo were so friendly and helpful they uplifted my stay and made me feel at home while being away from home :)
    Australia, Female, 18-24
  • 10.0

    Superb

    06 Jul 2019
    This hostel is great. Perfect location, right across from the church. The rooms are air conditioned and clean, but the best part is the staff. They were so helpful on a daily basis and answered any questions we had whilst booking our all of our tours. 100% recommend staying here.
    Australia, Female, 18-24
  • 9.4

    Superb

    12 Jul 2019
    The staff were extremely helpful. Helped us book 3 trips outside of Hanoi. One to Ha long bay , Ha giang and Da Nang. The free walking tour provided was great the 3 lads we got were great craic and showed us the city. For the price of a room it’s very good value. Free beer and breakfast is a bonus too. The free breakfast is very good. Buffet and filled ya up for a few hours . Overall a very good experience for cheap
    Ireland, Male, 18-24
  • 9.4

    Superb

    06 Jul 2019
    Only stayed for one night before an early flight but seemed like a great hostel. Staff were so friendly and helpful, we were leaving before breakfast started but they gave us bananas to take with us. Beds are comfortable with all the facilities you need. WiFi was either very good or wouldn’t connect but better than most hostels. Unfortunately we missed the free beer but would have been a good way to meet people, beer is expensive apart from then though (35-40k) Great location.
    England, All Female Group, 18-24
  • 9.1

    Superb

    10 Jul 2019
    Most comfortable and affordable hostel in Old Quarter. Comfortable walking distance from party central Ma May/Ha Tien and 2 mins from the peaceful Hoam Kiem lake. The reception staff here are exceptional, and a special thanks to sibling team Rosie and Nemo who were always so helpful, happy and hospitable - a real credit to the hostel. Second time staying here and if I return to Hanoi will make it a third, thanks for everything.
    England, Male, 18-24
  • 8.9

    Fabulous

    10 Jul 2019
    Great location. This place has a great little rooftop bar and restaurant and this is where a super breakfast is served. The staff were so helpful with amazing English. I recommend this place for sure.
    Australia, Male, 31-40
  • 8.3

    Fabulous

    07 Jul 2019
    Friendly reception staff with a strategic location near famous St. Joseph Cathedral Hanoi. Affordable room price, free buffet-style breakfast is totally money-saver for backpackers. They also provide some Vietnam tours as I know that they are also a travel agency.
    Indonesia, Male, 25-30
  • 8.0

    Fabulous

    11 Jul 2019
    Bare bones hostel, definitely not pretty or extra comfy, but you cannot beat this price!! No hangout area, but there is a really cute bar/cafe on the top floor who were super nice about me bringing in my own food/drinks to just chill in their AC/couches (they're food/drinks were a bit expensive). Overall, great if you're on a tight budget
    USA, Female, 25-30
  • 6.0

    Good

    06 Jul 2019
    20 mixed room has one bed next to the other without any space between, that makes it uncomfortable when you get there in the first place expecting for a cool place to rest. You have to bring your own lock otherwise there's no security for your belongings. The big positive is the free breakfast. Not the regular boring one. You can have egg, pasta, fruits and some vegetables adding the really nice atmosphere of the roof.
    Mexico, Female, 25-30
  • 3.7

    Rating

    13 Jul 2019
    Don't recommend. It was loud, rowdy, super dirty. I felt like I was in summer camp surrounded by teenagers and kids. To be fair, Rosy at the desk was REALLY sweet and helpful and tried to make my stay better as best she could. But I still didn't feel comfortable, I got sick in the morning, and left. If you are the type of person who doesn't mind lots of people coming and going then this place is for you. But not if you are a solo traveler looking to socialize and for good chilled vibes.
    USA, Female, 25-30
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • Nightclub
  • Wi-Fi


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