Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The experience of enjoying Cancun begins with a good night's sleep, we design our space with neutral and calm colours that, combined With the green of our natural landscape and striking contemporary design, They will exalt and calm all your senses at once.

Peace and serenity Emotion and charm At Chiibal Hostel, we offer you 3 different types of rooms for your comfort. You can choose to stay in a room for 4 people in single beds, rooms with 2 Queen beds or rooms with King beds for more privacy. We have a restaurant and a bar by the pool, TV room and terraces where you can relax.

Chiibal Hostel Policies & Conditions:

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 15:00 .
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards. Exclude Diners. This property may pre authorise your card before arrival.

Taxes not included - 19%
Taxes not included - occupancy tax 1.5 USD per person per stay
Breakfast included.
No curfew.
We do not accept customers younger than 18 years of age.
Non smoking.
Reception from 7:00 am to 15:00 pm View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.5

  • Location 8.5

  • Staff 9.1

  • Atmosphere 8.6

  • Cleanliness 9.4

  • Facilities 9.0

Latest Reviews

  • 10.0


    29 Nov 2019
    One of, if not the nicest hostel I've stayed in. Great location and the rate was so good. Each bed has it's own curtain, light and plug in, great set up. Staff was really friendly. The guest kitchen isn't fully set up yet but they're working on it.
    Canada, Male, 31-40
  • 10.0


    28 Nov 2019
    Amazing! I only stayed one day but I had everything: quite room, pool, bar, clean showers, comfortable bed, modern architecture & design, central location, breakfast. They even prepared me fruit for 5 AM checkout and ordered me taxi! Love ya
    Germany, Female, 25-30
  • 10.0


    08 Nov 2019
    Trendy, modern & affordable, this is a more refined option than the nearby party hostels. The beds are spacious & come with a curtain, a socket, USB & a personal light. Only issue was lack of areas properly sheltered from the rain & that it pooled along the route to my room, making for some near slips.
    England, Male, 31-40
  • 10.0


    10 Aug 2019
    Feel like home..
    Lebanon, Male, 31-40
  • 9.4


    18 Jan 2020
    Hostal Chiibal is GREAT! Arelí checked me in with a smile and helpful spirit. My bed was just as the pictures & comfortable. The pool/bar area of the hostal made me feel like I was at a fancy hotel. Victor (V-Flow) was a fantastic Activities Director that made everyone feel seen and looked after. AND on top of all of this, Chiibal provides a FULL BREAKFAST. They provided me beans, rice, 2 fried eggs, chips, coffee, and juice! Chiibla is not a party hostal but the party and Centro is 5 min away!
    USA, Female, 25-30
  • 9.4


    03 Jan 2020
    Had a great time staying here. Very relaxing hostel with great rooms. Everyone very welcoming and friendly which made the stay worthwhile. Different activities run every night involving everyone staying there which was also great. Victor the great man was very friendly towards everyone and always involving people and offering new activities every night. He definitely made the stay much better. Highly recommend this hostel!
    Australia, Male, 18-24
  • 9.1


    13 Jan 2020
    I stayed in one of the deluxe rooms on my own and loved it! Quiet room, huge bed! Towels, water, and shampoo provided. The room was clean, modern, and super comfortable. Heaps of room and well set out. Breakfast was provided every morning and was super generous. For the most part staff were friendly, though one reception girl wasn’t very forthcoming with information so I missed out on some key stuff when I checked in. There are bikes to borrow, and the location was great.
    Australia, Female, 25-30
  • 9.1


    16 Nov 2019
    Had a great layover here... lovely pool, staff and just what i needed...quiet when i needed it but still ended up in coco bongos🤪
    Ireland, Female, 25-30
  • 8.9


    04 Dec 2019
    Breakfast is really nice. Well located. You can walk to the center or rent a bike. Rooms are clean and there is AC.
    France, Female, 25-30
  • 2.0


    01 Jan 2020
    Absolutely the worst. Avoid. There were no waters in the bathrooms for more than a day. Staff absolutely rude. We were only staying for one night and when we came, they told us come tomorrow (which is our check-out day) because the guy at the reception does not know how to check us in when we had a flight in a couple of hours. do not be deceived by the pictures, as it looks so nice. but absolutely the worst stay ever.
    Egypt, Female, 25-30
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  • Free Breakfast
  • Free City Tour
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • Utensils
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Games Room
  • Wi-Fi