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Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Chili Kiwi Lakefront

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

*** Voted #1 Hostel in Latin America in the 2018 & 2017 Hoscars ***

We are an owner operated and run hostel for backpackers by backpackers. We are offering a fun, social and informative hostel with travellers´ specific needs in mind. Come and join us for good times and adventures!

NEW: Check out our new double room options. Two rooms up in a tree house with full lake view and also our three hobbity hollow double rooms in our garden. Check the photos!

Here's what we think you'll love about the hostel:

VIBE: This is key. Chill, fun and social. A place to socialize and make friends, have a cheeky drink or two, but why do you come to Pucon, to get out and explore.

Location: On the corner of the main road and the lake. We don't believe there's a better location in town.

Value: We are intrepid backpackers ourselves, and believe our prices are awesome given the setting, facilities and service.

Service: We're passionate about travel and the great outdoors and we are passionate about sharing this with you.

Facilities: Let's face it, the standard of hostels is well, pretty standard. We're going for attention to detail, comfort, function and creativity. We have three kitchens, lots of bathrooms and central heating for when it gets cold.

Secure & Clean: We know that when you and your belongings feel safe and secure, you have peace of mind and can focus your energy on what you came here to do, experience and enjoy. And who doesn't like a clean hostel?

Winter Enthusiastas: We are skiers and snowboarders ourselves, let´s go shred!

Travelling... life is good!

Please note:

Cancellation policy: 48h before arrival.
In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in to the room from 12:00 to 14:00, but you can arrive to the hostel anytime after 08:00am.
Check out at 10:30 from the room, but you can enjoy the hostel facilities after this time.

We have live in staff, but reception is officially open between 8am and 11:30pm, if you are arriving outside these times, please let us know.


Payment on arrival, cash only in Chilean pesos.
Taxes included.

Breakfast not included.
No curfew.

Children not allowed.
We don't accept pets. View House Rules

Overview

It's easy to see why our award-winning hostel has dominated the category of Best Hostel in Latin America for two years’ running. We're run by backpackers for backpackers, so we know how important it is to offer a fun, social and informative experience. Catch sunsets over the lake from a treehouse, swing or just from your room. Plan out your stay with a free city map and our house Wi-Fi. Our knowledgeable, outdoorsy team will be happy to help you book amazing day trips and adventures.

Location

Only a short walk from downtown Pucón, we're on the shores of majestic Villarrica Lake with views of the snow-capped volcano. The Turbus terminal is a 15-minute walk from us, and the Pullman and JAC terminals are both under 10 minutes by foot. Look for our brightly painted doors and shutters – you can't miss us! From our home base, you'll have easy access to all of Pucón’s famous outdoor activities, from hiking the volcano to braving whitewater rapids to soaking in thermal springs.

Rooms and Dorms

Choose from dorms or double rooms in the main house, some with private bathrooms. Each dorm bed has a personal reading light, a storage locker and a book shelf. For extra privacy, check out our charming new treehouse with lake views or one of three adorable hobbit houses set in the garden. Or you can try glamping in a camper van kitted out with plug sockets, lights and an outdoor seating area for chilling under the stars.

Extras and activities

Food's important: so we have three kitchens – that means you won’t ever have to wait for fridge or cooking space! Our central heating will keep you toasty when the temperature drops outside, the perfect time to snuggle up on one of our couches and gaze out over the lake. When the sun comes out, grab a hammock under the shade of a cherry tree and sway to the relaxed heartbeat of the area.

View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.7

  • Location 9.9

  • Staff 9.7

  • Atmosphere 9.5

  • Cleanliness 9.5

  • Facilities 9.4


Latest Reviews

  • 10.0

    Superb

    10 Mar 2020
    Best hostel we have stayed so far in South America, makes for a perfect stay in Pucon, all the activities we did were fab (horse riding, volcano, hydrospeed, hot springs)
    England, Male, 18-24
  • 10.0

    Superb

    08 Mar 2020
    A hostel that is really as good as they say! They are great about helping you stay busy with so many incredible recommendations and they are so helpful in organizing tours/adventures for you! The outdoor spaces are great and the kitchen spaces are large and easy to use! Lots of locker options, a locked gate for entrance so it felt safe. Great lake front views so you can watch the sunset every night!
    USA, Female, 18-24
  • 10.0

    Superb

    05 Mar 2020
    Without a doubt the best hostel we have stayed in so far. The staff are amazing and we were lucky with the crowd that was there whilst we were but apparently that’s pretty constant there. The beds are more comfy than my one at home and the kitchens are great and well equipped. The location is absolutely mental so even if you’re up for a lazy day and can just chill then go kayaking, they recommended going at sunset which was also amazing. The staff are super informative about Pucon too
    England, Female, 18-24
  • 10.0

    Superb

    04 Mar 2020
    Had a great time at Chile Kiwi! The staff were very helpful and had good information about all the stuff to do in town — and had personal experience with a lot of them. They have multiple kitchens which are well stocked. This hostel had a perfect mix of a social atmosphere and being accommodating to everyone getting up at 5am to hike up the volcano.
    Canada, Male, 25-30
  • 9.7

    Superb

    17 Mar 2020
    I absolutely loved this place. It’s a super social hostel with a bar and one of the best hostel vibes I’ve experienced. The bathrooms are also insanely clean; really stands out among the hostels I’ve been to. Everything is within walking distance from town and it’s right next to the lake. Perfection.
    USA, Male, 18-24
  • 9.7

    Superb

    13 Mar 2020
    It is right next to the lake and very close to the center city. The staff is beyond friendly and they are very helpful with excursions. You can book almost any or all of them through the hostel. They have multiple kitchens, so there's always enough room for everybody in the kitchen. They allow you to lock up your stuff before checking in as well as after. It's a very welcoming environment with tree houses and also a bar in the evening. I'd highly recommend without hestiation.
    USA, Female, 18-24
  • 9.7

    Superb

    01 Mar 2020
    Excellent hostel, friendly staff & the location couldn’t really be any better. The glampervan was cool & had a great private outside space. Really appreciated the abundance of kitchens and bathrooms which were also well looked after. This is a hostel done right! The volcano hike was excellent too, and well worth the money. The only problem was the fact they don’t accept card payments, surprising for such a popular hostel and means costly cash withdrawals. Would 100% definitely come back though!
    England, Couple, 25-30
  • 9.4

    Superb

    15 Mar 2020
    This hostel is a great place! So sad I could not spend more time there. The two things I would like to especially draw attention to are location, which is absolutely fabulous, and the staff. They were all super kind and nice and did everything they could to help me with what I needed, even though they did not have to. Thank you so much for that!
    Slovakia, Female, 25-30
  • 9.4

    Superb

    04 Mar 2020
    This is a really really good hostel. Give great advice on what to do in the area and will help you book it. Also have a dedicated volcano tour just for the hostel which was the best thing we have done in South America. Facilities are decent and it's really social. Only minor thing that put us off slightly was that all staff were volunteers and often chilling out in common areas which created a bit of a weird/cliquey vibe. Having said that if you are coming to Pucon stay here!
    England, Couple, 18-24
  • 9.4

    Superb

    02 Mar 2020
    Excellent location, good amount of kitchens and bathrooms. I spent there four nights, and I would certainly go back
    Argentina, Male, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
Services
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games


Awards

  • 2018

    1st, Country Winners Chile

  • 2018

    1st, Continent Winners Latin America

  • 2017

    1st, Country Winners Chile

  • 2017

    1st, Continent Winners Latin America

  • 2016

    1st, Country Winners Chile

  • 2016

    3rd, Continent Winners Latin America

  • 2015

    1st, Country Winners Chile

View all Award Winners

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