Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Chili Kiwi Lakefront

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

*** Voted #1 Hostel in Latin America in the 2018 & 2017 Hoscars ***

We are an owner operated and run hostel for backpackers by backpackers. We are offering a fun, social and informative hostel with travellers´ specific needs in mind. Come and join us for good times and adventures!

NEW: Check out our new double room options. Two rooms up in a tree house with full lake view and also our three hobbity hollow double rooms in our garden. Check the photos!

Here's what we think you'll love about the hostel:

VIBE: This is key. Chill, fun and social. A place to socialize and make friends, have a cheeky drink or two, but why do you come to Pucon, to get out and explore.

Location: On the corner of the main road and the lake. We don't believe there's a better location in town.

Value: We are intrepid backpackers ourselves, and believe our prices are awesome given the setting, facilities and service.

Service: We're passionate about travel and the great outdoors and we are passionate about sharing this with you.

Facilities: Let's face it, the standard of hostels is well, pretty standard. We're going for attention to detail, comfort, function and creativity. We have three kitchens, lots of bathrooms and central heating for when it gets cold.

Secure & Clean: We know that when you and your belongings feel safe and secure, you have peace of mind and can focus your energy on what you came here to do, experience and enjoy. And who doesn't like a clean hostel?

Winter Enthusiastas: We are skiers and snowboarders ourselves, let´s go shred!

Travelling... life is good!

Please note:

Cancellation policy: 48h before arrival.
In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in to the room from 12:00 to 14:00, but you can arrive to the hostel anytime after 08:00am.
Check out at 10:30 from the room, but you can enjoy the hostel facilities after this time.

We have live in staff, but reception is officially open between 8am and 11:30pm, if you are arriving outside these times, please let us know.

Payment on arrival, cash only in Chilean pesos.
Taxes included.

Breakfast not included.
No curfew.

Children not allowed.
We don't accept pets. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.8

  • Location 9.9

  • Staff 9.2

  • Atmosphere 9.6

  • Cleanliness 8.9

  • Facilities 9.2

Latest Reviews

  • 10.0


    04 Aug 2022
    Great hostel to stay at! Very nice location and the staff was super friendly.
    Slovakia, Male, 18-24
  • 10.0


    13 May 2022
    The location is so good and the hostel staff are really helpful when booking activities!! An amazing hostel, would recommend staying here to anyone travelling to Pucon.
    England, Female, 18-24
  • 10.0


    23 Apr 2022
    Excellent hostel. Beautiful location, excellent facilities, multiple kitchens, wonderful staff, and a great little bar that's open every night. Can't think of anything to improve. Highly recommend asking the desk about a Geometricas Hot Springs trip.
    USA, Male, 25-30
  • 10.0


    21 Mar 2022
    One of my favorite hostels I’ve stayed - east to meet people, comfortable, very helpful staff who will help you set up activities transport etc. plus can’t beat the location.
    USA, Male, 25-30
  • 9.7


    08 Mar 2022
    Amazing location which makes it possible to enjoy the sunset over the lake every day. The staff is super friendly and are always willing to help you plan the many activities in Pucón. Quiet time is at 11pm so not the best choice if you’re the party type, but it makes really easy to get a good nights sleep before your adventures. With that said there’s a really nice bar with local draft brew in the hostel
    Denmark, Male, 18-24
  • 9.7


    06 Mar 2022
    Really cool hostel, loved everything about it - we had one of the little hobbit houses which was really nice. Multiple kitchens which helps as it can get busy in them. The bar was excellent and had such great outdoor space looking over the lake. The staff were also super friendly and gave us a full download on potential tours and activities to do - a lot of which can be organised through them and they have a schedule at reception
    England, Couple, 31-40
  • 9.4


    05 May 2022
    Fun place, perfect for young backpackers! Amazing location.
    USA, Female, 41+
  • 8.9


    14 May 2022
    Conveniently located near the lake and a beachfront park. The hostel is tucked in with cozy cabins and greenery. There are many spacious, well-stocked kitchens to choose from. We slept in a 4-person dorm. The beds were impressively comfortable and cozy. Only thing to note is that it is quite chilly in the cabin we were in, but we had layers. So.. make sure to have some warm things to wear to lounge in.
    USA, Couple, 18-24
  • 8.9


    05 May 2022
    Is a very cute lodge on the water front, very close to town and they help with any activity you want to do
    England, Male, 18-24
  • 8.9


    28 Mar 2022
    Great location, a nice and cozy place. Multiple kitchens and refrigerators. The wifi was awful though (barely worked and didn't reach the rooms) but it seemed to be fixed my last day there.
    USA, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hot Showers
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games


  • 2018

    1st, Continent Winners Latin America

  • 2018

    1st, Country Winners Chile

  • 2017

    1st, Country Winners Chile

  • 2017

    1st, Continent Winners Latin America

  • 2016

    1st, Country Winners Chile

  • 2016

    3rd, Continent Winners Latin America

  • 2015

    1st, Country Winners Chile

View all Award Winners