Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any changes (cancelation, or reduction in numbers) should be made 1 week before the booking (i.e. before payment is made)

Additional Terms and Conditions

Dietary requirements for breakfast should be communicated before arrival. A maximum of 2 different options of breakfast can be offered.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The beauty of Caribbean beaches, the clearness of its waters and Cenotes and the crazy Maya Jungle undoubtedly makes of Tulum a must-see destination in Mexico.
Reserve at our traveler’s home and you will enjoy Chill inn’s authentic breakfasts, the best local advices to visit the area, crazy friends and of course chill vibes.
In Tulum, we are located in the center of the town, perfect to take your bike and visit all amazing spots around: ruins, beaches, cenotes… You can swim, dive and explore the same day, before coming back and relax in our hammocks in the shadows of the trees.

In other words, the perfect place to stay and enjoy the authentic Caribbean life in Tulum, surrounded by nature!

Don’t hesitate longer, come and make your own experience.

We have 4 dorms with the choice of 4 and 8 beds, each equipped with private bathroom and shower. Each of our beds feature a power socket, a reading light, a small fan and privacy curtains which will give you a feeling of privacy just like home (well almost)). One of our dorm offers Air Conditioning.

The shared kitchen and indoor and outdoor areas are great spots to mingle, kick up your feet and chillax. In addition we will treat you to a great breakfast to kick-start your day and free WiFi to stay in touch with your loved ones or just browse.

Chill Inn Hostel Policies and Conditions:

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast included.

No curfew.
Child friendly.
Please provide as much information as possible as to your arrival time and any special requirements in order to have everything ready for you when you arrive. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.1

  • Location 8.9

  • Staff 9.2

  • Atmosphere 9.1

  • Cleanliness 8.3

  • Facilities 7.7

Latest Reviews

  • 10.0


    14 May 2022
    What an amazing hidden piece of paradise great staff lovely breakfast and excellent value for money If you want a chilled vibe in the heart of Tulum this is the place
    England, Mixed Group, 31-40
  • 10.0


    26 Mar 2022
    One of the best hostels we stayed in Central America. Owners are so so lovely. Very chill hostel and easy to meet people.
    New Zealand, Female, 18-24
  • 10.0


    12 Mar 2022
    Nice hostel. Clean and good facilities. Staff friendly and welcoming. Nice calm and chilled vibe hence the name. Would recomend :)
    Wales, Male, 31-40
  • 9.7


    04 Jun 2022
    Great, calm place to stay near the city center. The owner is very friendly and is always willing to help how ever she can. The breakfast was awesome, everyday something different and good The bathroom is in the dorm and shower also, what I didn’t like was the the water faucet is separate from the bathroom directly in the dorm Ended up staying more nights than planned, cause I felt at home
    Chile, Female, 41+
  • 9.7


    31 Mar 2022
    This hostel was great! It's very small and you definitley make friends with the other guests and the people running it. There's a full kitchen to use and they give you brekafast! There are some cats around - I love cats and find their presence calming so I loved that. Rooms are a bit hot/dark but you do have your own fan and light, I think it's reasonable. They also have bikes you can rent for a reasonable price! I had a great time here, just remember it's a HOSTEL. Bring your own lock.
    USA, Female, 18-24
  • 9.7


    04 Mar 2022
    Loved this hostel! It’s has a great mix between a chill vibe and a social atmosphere. The rooms are super cute with the wooden beds and the shell taps, love the design. The staff were so friendly and so helpful and I felt so safe. Definitely would go back :)
    England, Female, 18-24
  • 9.4


    05 Apr 2022
    Absolutely fantastic staff, lovely place!
    England, Male, 18-24
  • 8.6


    19 Mar 2022
    First of all no signage for the hostel, would be good to get a sign. At first we did think it was just a shack as the rooms are very basic. However it’s the perfect place to meet friends and go on a good night out but also a good day trip out. Cheapest bikes in town to rent (just make sure you get one that fits you). The other reviews of people complaining about the cold showers don’t even worry you’ll be dying for a cold shower - Tulum is so hot and humid!
    England, All Female Group, 25-30
  • 8.3


    02 Mar 2022
    Awesome staff, good vibes.
    Netherlands, Female, 18-24
  • 2.0


    25 Apr 2022
    I sent an email to Chillin Hostel to cancel my reservation and sent a few emails to follow up and no one ever returned any of my messages. I never even stayed there and wasn’t able to cancel.
    USA, Female, 31-40
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Bicycle Hire
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities