Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any changes (cancelation, or reduction in numbers) should be made 1 week before the booking (i.e. before payment is made)

Additional Terms and Conditions

Dietary requirements for breakfast should be communicated before arrival. A maximum of 2 different options of breakfast can be offered.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The beauty of Caribbean beaches, the clearness of its waters and Cenotes and the crazy Maya Jungle undoubtedly makes of Tulum a must-see destination in Mexico.
Reserve at our traveler’s home and you will enjoy Chill inn’s authentic breakfasts, the best local advices to visit the area, crazy friends and of course chill vibes.
In Tulum, we are located in the center of the town, perfect to take your bike and visit all amazing spots around: ruins, beaches, cenotes… You can swim, dive and explore the same day, before coming back and relax in our hammocks in the shadows of the trees.

In other words, the perfect place to stay and enjoy the authentic Caribbean life in Tulum, surrounded by nature!

Don’t hesitate longer, come and make your own experience.

We have 4 dorms with the choice of 4 and 8 beds, each equipped with private bathroom and shower. Each of our beds feature a power socket, a reading light, a small fan and privacy curtains which will give you a feeling of privacy just like home (well almost)). One of our dorm offers Air Conditioning.

The shared kitchen and indoor and outdoor areas are great spots to mingle, kick up your feet and chillax. In addition we will treat you to a great breakfast to kick-start your day and free WiFi to stay in touch with your loved ones or just browse.

Chill Inn Hostel Policies and Conditions:

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast included.

No curfew.
Child friendly.
Please provide as much information as possible as to your arrival time and any special requirements in order to have everything ready for you when you arrive. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.4

  • Location 9.0

  • Staff 9.6

  • Atmosphere 9.3

  • Cleanliness 8.8

  • Facilities 8.6

Latest Reviews

  • 10.0


    22 Jan 2022
    Had a lovely stay at Chill in hostel. The hostel has a great vibe, is super clean and the staff is super friendly! Also the breakfast that is included is delicious. Really enjoyed my stay here!
    Netherlands, Female, 18-24
  • 10.0


    16 Jan 2022
    It was great! Nice vibes, great people who work there, nice breakfast! Walking distance to the bus that takes to the beach and Main Street with lots of restaurants, money exchange. I enjoyed my stay. Thank you very much 💛
    USA, Female, 25-30
  • 10.0


    09 Jan 2022
    The staff was very attentive and great overall! the crowd was great. Great location!
    USA, Female, 31-40
  • 9.7


    04 Jan 2022
    Love the breakfast, hammocks for reading, bathroom in-suite and staff is dope. I’ll be back 🖤🙏🏾
    Trinidad And Tobago, Female, 25-30
  • 9.7


    16 Dec 2021
    Warm, welcoming and supportive! The hostel is run by Mexicans who taught me some Spanisch, too
    Germany, Male, 25-30
  • 9.7


    21 Nov 2021
    The name gives you exactly what you expect. Chillings and Bob marley music in the morning.
    Netherlands, Male, 31-40
  • 9.4


    20 Nov 2021
    Really good vibes, the owner really kind person always wants to help you and give good information about cancun
    Colombia, Male, 25-30
  • 8.6


    15 Jan 2022
    Good place to meet people, staff is awesome. Only problem are the cold showers
    Germany, Male, 25-30
  • 8.6


    29 Dec 2021
    My favourite hostel in Tulum. Chill by name and chill by nature A cosy hostel with friendly staff Judas and Ibrahim. Close to the centre and clean comfortable beds with privacy. I did have to change beds a couple of times, even in the same room, but it was ok. I heard the breakfast was good but I only had one and it was toast and cereal!
    England, Male, 31-40
  • 7.4

    Very Good

    08 Jan 2022
    I booked a week here but had to leave early due to the noise. I booked the 4 bed dorm to get some more privacy and hope that it was a bit more quiet but it was not. It was close to the common area/kitchen and you could hear everything. There was an AC unit in the 4 bed dorm which was a pleasant surprise but someone staying kept turning it off. Random people would be sleeping on the couches at night that I don't think stayed at the place. Easy to meet people but less "chill" than I was hoping.
    USA, Male, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Bicycle Hire
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities