Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any changes (cancelation, or reduction in numbers) should be made 1 week before the booking (i.e. before payment is made)

Additional Terms and Conditions

Dietary requirements for breakfast should be communicated before arrival. A maximum of 2 different options of breakfast can be offered.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Chill Inn Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The Palapa style huts provide an authentic Mayan accomodation experience (with added comfort) as well as a cool place to sleep and relax after a day of exploring Tulum's beaches, Cenotes and Pueblo. Famous for our creative and delicious breakfasts, chilled family atmosphere, and best local advice and secrets, this is truly the best place to stay in Tulum.

We have 4 dorms with the choice of 4, and 8 beds, each equipped with a separate bathroom and hot shower. Each of our beds feature a power socket, a reading light, a fan and a security box (while fitted curtains give you a feeling a privacy just like home (well almost)). The 4 bed dorm has Air Conditioning.

The shared kitchen, indoor and outdoor areas are great spots to mingle, kick up your feet and chillax. In addition we will treat you to a great breakfast to kick-start your day and free WiFi to stay in touch with your loved ones or just browse.

Chill Inn Hostel Policies and Conditions:

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast included.

No curfew.
Child friendly.
Please provide as much information as possible as to your arrival time and any special requirements in order to have everything ready for you when you arrive. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.2

  • Location 9.1

  • Staff 9.5

  • Atmosphere 9.1

  • Cleanliness 8.7

  • Facilities 8.8

Latest Reviews

  • 10.0


    24 Sep 2020
    Nice and cozy hostel ! Very well located, close to dos aguas park and mercado publico. You can reach everything in the center on foot. Also you can rent a bike inside the hostel and visit the Archaeological site, the Beach and the cenotes! The lady who owns the hostel is very kind and helpful. The most important: delicious and rich breakfast to start your day! Highly recommended!
    Greece, Male, 31-40
  • 10.0


    28 Feb 2020
    Great hostel located a few blocks from the main street in Tulum. As the name implies, a very chill place with a nice social area. The best part is the breakfasts - something different and delicious each day!
    USA, Male, 31-40
  • 10.0


    21 Feb 2020
    10/10 Very nice place! A bit small but everything is so well designed, very calme neighborhood and such a good vibe here!
    Canada, Male, 31-40
  • 9.7


    01 Mar 2020
    Cosy little hostel in a perfect location. A lot of restaurants and streetfood nearby, you can rent bicycles to go to the beach (they were not the best, but cheap), and the breakfast is made to order and different from one day to another. You get a lot value for money!
    Denmark, Female, 18-24
  • 8.9


    03 Mar 2020
    Staff here are so nice!! It's the right price however if you are a solo traveller I do not recommend...there is no vibe or great social setting..I would stay at mama's home well worth the money. However for a night or two this is a great place to crash if you need!
    Canada, Female, 18-24
  • 8.9


    01 Mar 2020
    I was only there for somewhere to crash for the night. Very friendly staff. Decent breakfast. Only complaint was the loos didn't have toilet paper so me and other guests had to ask. Fine if you remember before, not so fine if you realise when it's too late!!!
    England, Female, 41+
  • 8.9


    22 Feb 2020
    I stayed in chill inn hostel for 4 nights. The steps was very friendly and have a BEST BREAKFAST everyday. I rent bike ( one day 100 peso) everyday and go everywhere. it was fun to ride bicycles. I will go back again. Thank you.
    South Korea, Female, 31-40
  • 8.9


    18 Feb 2020
    Couldnt find it at first. Dorms were tight but got the job done. fan in bed for sleeping. Water pressure low. Great staff. Nice kitchen and reading material. Convenient location a few blocks away from main Rd. Nice value with breakfast. Would stay again.
    USA, Male, 25-30
  • 8.6


    01 Mar 2020
    Pros: good breakfast, open plan kitchen, helpful staff, you can rent bikes (100pesos/day), fast internet Cons: cold water, many mosquitos🙈 and small common space
    Greece, Female, 25-30
  • 8.6


    26 Feb 2020
    What a hidden gem. We really enjoyed our stay the staff are absolutely wonderful and the beds are super comfy. The only downside is the shower and the mosquitos also if you arent a smoker the common area can be a little tough as everyone smokes inside.
    Australia, Couple, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Bicycle Hire
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities