Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Any changes (cancelation, or reduction in numbers) should be made 1 week before the booking (i.e. before payment is made)

Additional Terms and Conditions

Dietary requirements for breakfast should be communicated before arrival. A maximum of 2 different options of breakfast can be offered.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.7
  • Wonderful Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews

Property Description

The Palapa style huts provide an authentic Mayan accomodation experience (with added comfort) as well as a cool place to sleep and relax after a day of exploring Tulum's beaches, Cenotes and Pueblo. Famous for our creative and delicious breakfasts, chilled family atmosphere, and best local advice and secrets, this is truly the best place to stay in Tulum.

We have 4 dorms with the choice of 4, and 8 beds, each equipped with a separate bathroom and hot shower. Each of our beds feature a power socket, a reading light, a fan and a security box (while fitted curtains give you a feeling a privacy just like home (well almost)). The 4 bed dorm has Air Conditioning.

The shared kitchen, indoor and outdoor areas are great spots to mingle, kick up your feet and chillax. In addition we will treat you to a great breakfast to kick-start your day and free WiFi to stay in touch with your loved ones or just browse.

Chill Inn Hostel Policies and Conditions:

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast included.

General:
No curfew.
Child friendly.
Please provide as much information as possible as to your arrival time and any special requirements in order to have everything ready for you when you arrive.

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.1

  • Location 8.7

  • Staff 9.4

  • Atmosphere 8.8

  • Cleanliness 7.9

  • Facilities 8.0


Latest Reviews

  • 9.4

    Superb

    09 Dec 2018
    Amazingly clean and safe for a hostel. Breakfast is made every morning (included) and is always different. This is amazing value for money and they were all very yummy. There was always someone at the door and guests had their own key to get in making it safe. It is definitely a very “chill” hostel as the name describes, if you are going to tulum to go out and party I would maybe stay somewhere else where everyone is doing that too. But overall extremely impressed with this hostels chill vibe.
    Australia, Female, 18-24
  • 9.4

    Superb

    31 Oct 2018
    Great stay defo recommend staff offers great advice and very friendly. Breakfast always tasty and different. Chill vibe
    England, Male, 31-40
  • 8.3

    Fabulous

    05 Nov 2018
    Just like the name, it’s a chilled place to stay. Decent rooms, good outdoor space and great breakfasts. Location down a side street but use of bikes mean nothing is out of reach.
    England, Couple, 25-30
  • 2.9

    Rating

    04 Nov 2018
    I wouldn’t not stay here again! This place is a small, claustrophobic, unwelcoming place. There is no sign on the door to start with (so it’s hard to find) the Communal areas are so small you don’t want to be there and there is nowhere comfortable to relax. The atmosphere is terrible, almost everyone is volunteering (not sure if anyone was actually paying to be there). If you like sitting around having a choof all day, this is the place for you!
    Australia, Male, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • BBQ
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Security
  • Bicycle Hire
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Taxes Included

Things to Note

Chill Inn Hostel Policies and Conditions:

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast included.

General:
No curfew.
Child friendly.
Please provide as much information as possible as to your arrival time and any special requirements in order to have everything ready for you when you arrive.


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