Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Policy : 48 hours.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Great Location
  • Fantastic Cleanliness
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Property Description

Chilli Hostel is located in Kraków, 1 km away from the trendy Kazimierz district with numerous bars and clubs. Free Wi-Fi access is available.

The hostel is 1.7 km from the Wawel Royal Castle and 2.8 km from Galeria Krakowska Shopping Mall and Kraków Główny Train Station, with direct access by public transport.

The hostel offers accommodation in dormitory rooms with wooden beds and shared bathroom facilities.
Staff can arrange for sightseeing trips in Kraków, trips to Wieliczka Salt Mine, Auschwitz, Bochnia Salt Mine and the town of Zakopane.

Chilli Hostel Policies and Conditions:

Check in from 15:00.
Check out before 11:00.

Cancellation policy: 48 hours before arrival. This property may pre-authorize your card details before arrival.
Payment upon arrival by cash, credit cards, debit cards.

Taxes included.
Breakfast not included.


Reception: 24 hours.
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 8.0

  • Location 7.0

  • Staff 5.0

  • Atmosphere 5.0

  • Cleanliness 9.0

  • Facilities 7.0

Latest Reviews

  • 10.0


    25 Jun 2018
    Chilli was without a doubt the friendliest hostel I have ever stayed at. Cute, clean, small and in a good location a little walk away from the Jewish quarter - it is perfect if you want to stay at what feels more like a home. The staff are absolutely phenomenal, helpful, fun and overall couldn't be nicer. Great place!
    England, Male, 25-30
  • 10.0


    18 May 2018
    This was my first hostel experience and it was really awesome! Everything's new and clean, nice staff that is always there will help you basically with anything, also comfortable beds. 10/10 would stay here again.
    Ukraine, Male, 18-24
  • 9.7


    08 Jul 2018
    My stay at Chilli Hostel was wonderful. Chilli is a small hostel, making it more personable and comfortable. Though it is not a youth hostel, and there is no "common area", there is a beautiful patio, making it a nice location for groups to socialize. The staff were absolutely delightful, and always willing to help with anything we needed. The facilities were clean, and the rooms were nice and homey. Would definitely stay again!
    Canada, Couple, 18-24
  • 9.1


    12 Oct 2018
    Its slightly further away from the city center but its not too bad. You can either walk or take a tram (but its just that Google Maps doesnt provide directions with tram so you got to use their local app/web). Great value for money and I will recommend for this short stays.
    Singapore, Female, 18-24
  • 9.1


    10 Oct 2018
    Had a lovely stay at the Chilli Hostel. The staff were great, and while the common spaces are small, everyone is really friendly. One bathroom for all the rooms, but was never crowded. Nice outside patio area.
    USA, Female, 25-30
  • 9.1


    30 Jul 2018
    Not an ideal location, but this minor inconvenience is offset by the price, also I consciously chose it so I could walk around and explore krakow. Staff were great and the place is clean. Minimal kitchen facilities but it does the job. I didn’t spend much time there but would stay again.
    Australia, Male, 25-30
  • 9.1


    06 Jun 2018
    Great hostel with great staff. It's a bit further out, but the price can't be beat.
    Canada, Male, 31-40
  • 8.9


    18 Aug 2018
    A nice hostel for a short stay in Krakow; the staff was very kind and helpful. They have a very nice garden to chill out and are located in an interesting part of the city. Good connections to the city center.
    Belgium, Male, 31-40
  • 6.6


    23 Jun 2018
    staff was superfriendly, always available & helpful with tips about public transport& recommendations what to see & do. they put much effort in keeping the toilets& showers clean,only the kitchen (really small but everything you need) sometimes could be more clean.. in general kind of strange atmosphere as there were only men around the age of 30-40staying there.. all nice but still not what we expected of a hostel.. we would come back &it was totally fine for that price....
    Germany, Couple, 18-24
  • 6.3


    30 Dec 2018
    The room was cold. The staff were suspicious....
    Belarus, Mixed Group, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Cable TV
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • Airport Transfers
  • Internet Access
  • Towels for hire
Food & Drink
  • Meals Available