Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

5 days before arrival, cancellation is free

Additional Terms and Conditions

Every room that the group occupies must pay a deposit of PLN 500, refundable upon check-out and checking the condition of the rooms.
The deposit for each key issued is 20 PLN

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Excellent Cleanliness
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Property Description

[ATTENTION! Dear guests, as a temporary measure, our reception is now open 24/7 every day. Please, keep this in mind while planning your arrival!]

Looking for a place to stay during your next trip to Wroclaw? Chilli Hostel is a comfortable uniquely designed place located right in the center of Wroclaw city. The convenient location makes it very simple to find and is close to the main tourist attractions of the city. Always full of free spirits and globetrotters, Chilli Hostel is perfect for a quick city break as well as for a long-term stay. Fresh flowers, candles, lamps, and unique decorations everywhere this is what happens when a hostel is run by women with taste.

We love seeing our guests enjoying themselves in our beautiful common area! There is so much to do: play board games, cook delicious meals together in our very well-equipped kitchen, watch Netflix, play guitar, and so much more.

Chilli Hostel is located 7-10 (650 m) minutes away from the main train (PKP) and bus station (PKS) in the center of the city. This location is very convenient and easy to find. Rooms are facing both Polish Theater and the inner courtyard, so it is quiet outside and our guests are not disturbed by any external noise. Everything you might need, such as convenience and grocery stores, banks, currency exchange (cantor), the post office (with the international ATM), the whole street of bars and restaurants (ul. Boguslawskiego) are located nearby.

In Chilli Hostel we offer a vast variety of things and free of charge services to make our guests stay as comfortable as possible: hairdryers and irons, free Wi-Fi, unlimited tea and coffee in our kitchen, a lot of maps and tourist guides in different languages and so much more. Just ask about anything you need at the reception. We also provide our guests with a few additional payable services, including making laundry (15 PLN), usage of an automatic clothes dryer (5 PLN), photocopy and print service, towel rent (5 PLN). Snacks, drinks, cosmetics are also available for purchase at our reception desk.

Chilli Hostel consists of 18 loft-style private rooms, five dormitories as well as welcoming surroundings of our reception/kitchen/common area.Comfortable restrooms and shower areas, as well as other hostel utilities, will help to make you feel right at home. There are a wide variety of comfortable, private rooms as well as dormitories. The dormitories in our hostel have been designed for securing your privacy: each bed is equipped with a curtain, reading light, and a power socket to charge your devices. All dormitories have free lockers and plenty of space to store your luggage.

Almost all of our private rooms remain loft-style. Also, many of them include an independent bathroom and toilet.

Below are the most important information and rules in the Hostel. Please ensure to read them before your arrival:

1. Check-in starts at 14:00. Unfortunately, we cannot change this time to an earlier one because the hostel is being cleaned and the room is being prepared for you. Although, you are very welcome to come earlier and leave your luggage before the check-in.

2. Check-out from the hostel is until 11:00 on the day of departure. When you check out from a dormitory room, please return your set of bed linen at the reception.

3. Our reception is open from 08:00 till 23:00 every day, so try to keep this in mind while planning your arrival. :)

4. In order to check-in, we require our quests to leave at the reception a fully returnable deposit: 20 PLN (or 5 EUR/USD/ any other currency) for a dormitory key, 250 PLN (50 EUR/USD/ any other currency) for a private room. The deposit is fully returnable, on condition that non of the hostels rules have been violated (e.g. smoking on the premises) and properties have not been damaged (e.g. mattresses, furniture).

5. We are pet-friendly! You can check in with your pet in one of the private rooms, free of charge. Please be advised, pets are not allowed in the dormitories.

We are located at 1 Gabrieli Zapolska St. in Wroc?aw.
Trams 2,5,9,11,17,31,32,OP,OL (bus/tram stop name: Arcady Capitol)

After 18:00 you can park for free under the entrance to the Hostel. After 9:00, parking becomes paid (city parking), so make sure to buy a parking ticket in the parking meter in the morning (the parking meter is right next to the hostel entrance).

The entire hostel is completely non-smoking. The facility is monitored.

Team Chilli View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 8.5

  • Location 8.8

  • Staff 7.9

  • Atmosphere 7.9

  • Cleanliness 8.1

  • Facilities 8.0

Latest Reviews

  • 10.0


    09 May 2022
    Chilly Hostel is a super nice hostel. Everything has been designed to make your stay all the best and comfortable. It's modern aesthetic makes a real difference in comparison with other hostels. Excellent facilities and joyful atmosphere. Maybe one of the best hostels in Poland.
    Greece, Female, 18-24
  • 10.0


    07 May 2022
    This hostel was ideal - no complaints
    Australia, Male, 25-30
  • 9.1


    07 Jul 2022
    I had a lovely time at Chilli Hostel and in Wrocław. Hostel has a washing machine and dryer for clothes (at a reasonable cost). The room and kitchen were clean and nicely decorated. The only thing that I'd ask the hostel to improve on is the shower facilities, as they smelt quite strongly at the time I was staying. Also a little bit odd is the ceiling in the men's shower room is very glossy black, so you can faintly see a reflection of the entire shower room. Otherwise a nice, peaceful hostel
    Poland, Male, 25-30
  • 8.3


    14 May 2022
    The staff should all be able to speak English. And the staff should be way stricter with the silent time at 22.00h. People on the hallway are talking and watching things on their phone and you can hear that super loud in the rooms. 2 times someone ate my food. I wrote my name, move out date and room nr on it very clear, but the next day it was gone. Other than that it was quite nice.
    Netherlands, Female, 31-40
  • 8.3


    09 May 2022
    Have stayed in this hostel in the past with use of all facilities including the kitchen...Now it is an extra charge to use the kitchen of 5 PLN a day because of an upgrade of facilities. There was no hostel computer available this time as there usually is...Otherwise better than other hostels I have stayed at in the area.
    England, Male, 41+
  • 8.3


    17 Apr 2022
    They don't clean the beds, just provide new sheets. I slept in two upper beds, the first one had pieces of food beside it and the other had a 7-up bottle between the mattress and the wall. I took a picture and showed it to the staff, the answer was that "the guests are supposed to clean their beds" (???). The bathrooms were really clean and the hostel decoration was lovely. Saw homeless people there. Anyone can enter the rooms because there are no cards or keys. The lockers were broken.
    Brazil, Female, 18-24
  • 8.0


    24 May 2022
    Stayed on the fifth floor in a double room. Ensuite toilet would not flush and we informed the staff of this the 1st night They informed us to use the shared facilities and that it would be fixed next day but it wasn't. Both the ensuite and the shared bathroom smelled of damp. Ants were evident on the floor of the bedroom. The location was close to the train station and only a 15 minute walk from the old town. Reception is four floors up but it does have a lift.
    Northern Ireland, Couple, 41+
  • 7.4

    Very Good

    08 Jul 2022
    In the description there is no information about 50 euro deposit you need pay during your stay. Please put this info into description to not waste the time for explaining. Besides that everything where ok.
    Poland, Male, 31-40
  • 6.9


    22 May 2022
    No atmosphere in the hostel. The bathroom and shower facilities were clean however the reflective ceiling in the showers was not welcome. The receptionists were helpful during our stay. Lockers in room too small for big backpacks so had to leave on the floor in shared room so did not feel secure.
    Ireland, Female, 18-24
  • 4.0


    27 May 2022
    We chose this hostel because it looked nice online. But when we got to our room, it wasn't what we booked (two separate beds, instead got only a double bed). After some arguing (!) we could move to a room how we booked it, the second night (!). It wouldn't even bother me so much, but unfortunately the hostel literally smelled like a sewer the higher you got up. Also all of the metal elements in our bathroom were rusted and it smelled of toilet and mold. For the un-cheap price, I'd say 0/10.
    Germany, All Female Group, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Wi-Fi