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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
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  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Possible to cancel free of charge up to 14 days before arrival date.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Chillout Hostel Zagreb

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

According to one past guest, this will be 'the most impressive hostel you've ever stayed at', and with an endless list of free perks on offer here, we're inclined to agree. If you're looking to find cheap accommodation close to the main street of Zagreb (Ilica street) and the Bana Jelacica (the city's main square) look no further. A 24-hour bar with cheap drinks and a satellite TV comes in handy when you're ready to be social, and with a steady trickle of international guests staying here all year long, you're guaranteed to find new friends from faraway places. Super-fast free WiFi and free computers can be found in the common area, as well as a super cheap breakfast for when you can't bring yourself to venture out.

Property Description

FREE continental breakfast from 8 - 10am with bookings of Superior 8 Bed Mixed Dorm Ensuites!

The best location. Superb rooms with private bathrooms and dorms with shared bathrooms. Bar with daily themes and live DJs. Restaurant with traditional food. Tours and pub crawls. Meeting rooms. 24/7 reception.

Check why Chillout Hostel Zagreb is considered one of the most famous hostels in Europe, with the majority of people who visit Zagreb staying with us more than once.

Unbeatable LOCATION:

We are located right in the center, next to all the landmarks, vibrant stores, notorious nightlife, restaurants, and historic buildings. Each one easily accessible by foot. Just ask at the reception for directions and be there within minutes.

STAFF you will call friends:

Our local team knows all the best places so no need to worry, you won't miss out on anything!. We're always looking to help and love to meet new friends. Who knows, you might even fall in love with one of them ;) Our reception is 24/7 so we're always around to help you with anything you might need, or just have a chat.

VALUE for your money:

FREE fast wi-fi in all rooms and common areas.
FREE computers to use at all times.
FREE usage of the guest kitchen to prepare your own meals.
FREE bed linen in all rooms.
FREE safe deposit box at the reception.
FREE earplugs.
FREE maps, guides, and brochures.
FREE book exchange.
FREE walking tours.


- All rooms are en suite (with their own private bathroom), fresh and clean.
- Electronic key cards.
- Lockers & storage facilities.
- CCTV on the floors and in common areas to make sure your things are protected.
- Reception, hostel facilities and Hangout bar are open 24/7. No curfews.
- Daily happy hours. Live DJs, karaoke & movie nights, theme nights, pub crawls. Meet someone new every day.
- Spring & summer outdoor terrace. Huge park right next to our building.
- Breakfast, lunch, dinner & lunch box options available in our popular restaurant Njummy, frequently visited by locals as well. Friendly prices.
- Tours and Travel Desk. Visit those amazing Plitvice Lakes. Best price!
- 5 floors with an elevator. 210 beds.
- Meeting and conference facilities available.
- We are pet friendly (in private rooms and common areas) so bring that monkey with you.

Check in : 3 PM
Check out : 12 AM

All prices include VAT . 1.35 € city tax per person per night is paid extra.

If you want to have a great time, experience Zagreb like a local, see what Croatia is all about, meet new lifelong friends and join our extended global Chillout family, book with us now for an unforgettable stay and thousands of stories to tell. View House Rules

Overview

When you stay with us at Chillout Hostel Zagreb, you become one of the locals. Tuck into some traditional Croatian dishes in our restaurant, then join our free walking tour. By night, check out the theme of the day in our 24-hour bar, where you can dance to a live DJ (don't miss happy hour!). Discover the fun side to the city on our famous pub crawl. In the morning, help yourself to a super cheap breakfast and get chatting on the terrace, log into the free Wi-Fi to call home or join us on a day trip to the Plitviče Lakes. Whatever you fancy!

Location

With the main square, Ban Jelačić, 6 minutes away on foot, our location is hard to beat. Start your tour at Zagreb Cathedral, a 9-minute walk away. Drop us an email before your stay and we can arrange an airport transfer for a small charge. Otherwise, take the 290 bus to Kvaternikov, walk to Heinzelova and take tram 17 to J. Jelačića, you’ll find us 5 minutes from there – around an hour total. If you’re coming via train or bus, take tram 6 to Ban Jelačić, a 30-minute journey.

Rooms and Dorms

We're big on making our rooms look good – so look around you when you drop your bag in your mixed dorm, there’s artwork everywhere – even on the ceilings! Some dorms and all private rooms (twin or two-bed apartment) are en-suite. There's air con, free linen, underbed lockers and an elevator too. Each bunk has a privacy screen dividing it from the next.

Extras and activities

Get from the Museum of Broken Relationships to the cathedral in a flash by renting a bike from reception. Grab a free city map on your way out to help you find your way. Tired yourself out in Maksimir Park? Pick a board game in the lounge, or choose a DVD or a book from our exchange before cooking dinner in the kitchen. The nearby Dolac Market is a great spot for groceries.

View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.6

  • Location 9.5

  • Staff 8.7

  • Atmosphere 8.5

  • Cleanliness 7.5

  • Facilities 7.6


Latest Reviews

  • 9.7

    Superb

    15 Aug 2019
    Excelent atmosphere and place especially Juan Jo attention made us feel welcome and encorage us to have fun and meet new people. We would repeat this hostel in the future.
    Mexico, Male, 25-30
  • 9.7

    Superb

    13 Aug 2019
    One of the best hostels I've stayed in! I would give it a 10 if there was Air conditioning in the room. The atmosphere was amazing super chill during the day and A party hostel by night. The bar was definitely a plus and great. I would stay again for sure.
    USA, Male, 18-24
  • 9.1

    Superb

    15 Aug 2019
    Perfect location, nice bar, and a good atmosphere. The rooms were a bit cramped and wifi was patchy at times, but otherwise it was a very nice place. The breakfast included was very poor, as it was constantly out of food. The limited choice is fine, but I had to wait about 10 minutes for them to put cereal out. Definitely a place I’d recommend, as it’s very reasonably priced.
    New Zealand, Male, 18-24
  • 8.9

    Fabulous

    16 Aug 2019
    This is a party hostel. This was not clear to me from the booking information. I slept on the first floor and fell asleep to the sound of EDM from the bar on the ground floor. This is not a place to go for a quiet sleep. It is a party hostel.
    Australia, Male, 18-24
  • 8.9

    Fabulous

    12 Aug 2019
    The staff was really friendly, the WiFi was really good, the location is great, the cleanliness was average for a hostel of this size but overall it was good. We even got free breakfast. The hostel is nice, the storage units have a lot of space. We had two fans in our room so it wasn't too hot. Each bed has it's own reading light, small shelf and who electricity plugs, the only downside is that the ones on my bed didn't work (all the others in the room did). Would visit again.
    Slovenia, Female, 18-24
  • 8.6

    Fabulous

    17 Aug 2019
    Great location and atmosphere, lots of friendly staff and guests, great bar and always activities to get involved in. Had a great time here, would love to go back as long as the air con is fixed and works, as I struggled to sleep in the heat with no air con. The bathroom and shower facilities were not very clean, but the price and location and experience make up for it
    England, Male, 18-24
  • 7.7

    Very Good

    18 Aug 2019
    Staff was really friendly. The room was super hot therefore I didn't sleep well.
    Italy, Male, 18-24
  • 6.6

    Good

    18 Aug 2019
    Location is great! However, I will not be coming here again. I had booked another night but cancelled after my experience. One of the employees allowed some people in my room to bring in two additional people, making the room in over capacity. He said it was “forbidden” but also told them that there were no cameras. He was insinuating that they could bring in more people than the room allowed. It was very inconsiderate to the solo travellers in the room. Also, no air con.
    Canada, Female, 18-24
  • 6.0

    Good

    18 Aug 2019
    If you are looking to party this is the place to stay. The room was hot and the bedding arrangement was like sleeping in a cubby. People are nice. Just not my style. Definitely for high schoolers.
    USA, Female, 41+
  • 4.6

    Rating

    14 Aug 2019
    Tried to check in twice was refused due to technical issues, was overcharged for a locker that was supposed to be 40 and they took 100 and didn't want to give us a receipt to prove this. Toliets were unclean and the shower resembled a metal box, backpacks were just left in reception and near the door. The staff were generally rude and unhelpful. The only saving grace was the location and the guy giving the free walking tour would couldn't have been more informative and lovely.
    England, Mixed Group, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Elevator
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Nightclub
  • Wi-Fi


Chillout Hostel Zagreb says

According to one past guest, this will be 'the most impressive hostel you've ever stayed at', and with an endless list of free perks on offer here, we're inclined to agree. If you're looking to find cheap accommodation close to the main street of Zagreb (Ilica street) and the Bana Jelacica (the city's main square) look no further. A 24-hour bar with cheap drinks and a satellite TV comes in handy when you're ready to be social, and with a steady trickle of international guests staying here all year long, you're guaranteed to find new friends from faraway places. Super-fast free WiFi and free computers can be found in the common area, as well as a super cheap breakfast for when you can't bring yourself to venture out.

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