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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Possible to cancel free of charge up to 14 days before arrival date.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/22

Chillout Hostel Zagreb

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

According to one past guest, this will be 'the most impressive hostel you've ever stayed at', and with an endless list of free perks on offer here, we're inclined to agree. If you're looking to find cheap accommodation close to the main street of Zagreb (Ilica street) and the Bana Jelacica (the city's main square) look no further. A 24-hour bar with cheap drinks and a satellite TV comes in handy when you're ready to be social, and with a steady trickle of international guests staying here all year long, you're guaranteed to find new friends from faraway places. Super-fast free WiFi and free computers can be found in the common area, as well as a super cheap breakfast for when you can't bring yourself to venture out.

Property Description

The best location. Superb rooms with private bathrooms and dorms with shared bathrooms. Bar with daily themes and live DJs. Restaurant with traditional food. Tours and pub crawls. Meeting rooms. 24/7 reception. Fully COVID-19 health safety compliant - we care.

Check why Chillout Hostel Zagreb is considered one of the most famous hostels in Europe, with the majority of people who visit Zagreb staying with us more than once.

Unbeatable LOCATION:
We are located right in the center, next to all the landmarks, vibrant stores, notorious nightlife, restaurants, and historic buildings. Each one easily accessible by foot. Just ask at the reception for directions and be there within minutes.

STAFF you will call friends:
Our local team knows all the best places so no need to worry, you won't miss out on anything!. We're always looking to help and love to meet new friends. Who knows, you might even fall in love with one of them ;) Our reception is 24/7 so we're always around to help you with anything you might need, or just have a chat.

VALUE for your money:
FREE fast wi-fi in all rooms and common areas.
FREE computers to use at all times.
FREE bed linen in all rooms.
FREE safe deposit box at the reception.
FREE earplugs.
FREE maps, guides, and brochures.
FREE book exchange.

- All rooms are en suite (with their own private bathroom), fresh and clean.
- Electronic key cards.
- Lockers & storage facilities.
- CCTV on the floors and in common areas to make sure your things are protected.
- Reception, hostel facilities are open 24/7. No curfews.
- Spring & summer outdoor terrace. Huge park right next to our building.
- Breakfast, lunch, dinner & lunch box options available in our popular onsite, frequently visited by locals as well. Friendly prices.
- Meeting and conference facilities available.
- We are pet friendly (in private rooms and common areas) so bring that monkey with you.

Check in : 3 PM
Check out : 11 AM

City tax is not included in the price - 10 HRK / 1.35 € per person per night is paid extra

If you want to have a great time, experience Zagreb like a local, see what Croatia is all about, meet new lifelong friends and join our extended global Chillout family, book with us now for an unforgettable stay and thousands of stories to tell. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.2

  • Location 9.7

  • Staff 9.1

  • Atmosphere 8.3

  • Cleanliness 9.1

  • Facilities 8.7


Latest Reviews

  • 10.0

    Superb

    31 Oct 2021
    It is definitely one of the best hostels. I stayed in a 6 persons shared dormitory. Perfect location, friendly & cooperative staff, good atmosphere, super clean, superb internet, comfortable beds, electric sockets beside beds and above all, best partly place in Zagreb. I have nothing to complain and I wish I could stay here more. I shall definitely come here again. Just one thing that should be improved is that it is not easy to find the hostel. A nameplate in street would be very helpful.
    Pakistan, Male, 25-30
  • 10.0

    Superb

    24 Oct 2021
    Quite good, more a hotel than a hostel. Liked it. Couldn't find a sign with "chill out hostel" by arrival.
    Switzerland, Male, 25-30
  • 9.7

    Superb

    16 Nov 2021
    Great hostel if you like to party! Cool style n’ fun staff
    USA, Male, 18-24
  • 9.7

    Superb

    30 Sep 2021
    Great.... thanks
    USA, Female, 41+
  • 9.4

    Superb

    18 Oct 2021
    I got a private room after a 20 hour bus ride and it was a dream! The staff was super nice and the location was great! My only drawback was that you could smoke inside and it filled the common areas.
    USA, Female, 31-40
  • 8.9

    Fabulous

    29 Oct 2021
    The stay at Chillout hostel was nice, although it is a very busy place with a lot of parties and events going on. In case you’re planning peaceful and quiet time in Zagreb I’d choose different place to stay. There was a slight disturbance during the night from the street and from the corridors. The room was small, but very comfortable and newly renovated. The hostel facilities such as common space and kitchen is in a bad shape and we didn’t feel comfortable using it. Overall it is a nice place.
    Czech Republic, Couple, 25-30
  • 8.0

    Fabulous

    04 Oct 2021
    the beds are really confortable, is spacious as well as the lockers and the location is great. but could be really noisy if there is an event in the bar at night. the bathroom is completely closed/confined, it has no window and no air extractor neither, which i didnt like. i also booked the hostel because of the roof top but when i was doing the check-in they informed it was closed that same day, no previous announcement. so it was not a place to meet new pple.
    Costa Rica, Female, 25-30
  • 6.9

    Good

    01 Oct 2021
    The hostel is in a good location, but it's extremely loud at night. It sounds as if the windows are open, even though they aren't. It's that easy to hear music and conversations from outside, making it very difficult to fall asleep. The beds are also very high and close to one another, and there are no locks on the cupboards provided. Feels more like a hotel as there's not much of a common area. The staff were nice and helpful during check out.
    Scotland, Female, 25-30
  • 5.1

    Rating

    02 Nov 2021
    Maybe because it was low season, but this hostel had no vibe. There was no common space to hang out in: the rooftop bar was under renovation, and the attached restaurant on the ground floor did not lend itself to meeting other travellers. There was a pub quiz in the evening but it was in Croatian. The room looked out onto the main road with noisy trams passing by non-stop. The furniture is very basic. Good enough. Nice shower though! I shared a 2BR room instead of a dorm.
    Canada, Male, 25-30
  • 4.9

    Rating

    03 Nov 2021
    I'm positive about most places I stay because I know what I'm getting. The facilities listed, (kitchen, common room) are dirty & full of the volunteers/staff partying and making a mess. Dont list it if you don't want us to use it. + The rooftop is closed. So what you're left with is just a room . The bar/restaurant is nice, but just happens to be in the same building. They changed my room without informing me (just mention it at reception?) Very unwelcoming. Great location though, has potential
    Norway, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Nightclub
  • Wi-Fi


Chillout Hostel Zagreb says

According to one past guest, this will be 'the most impressive hostel you've ever stayed at', and with an endless list of free perks on offer here, we're inclined to agree. If you're looking to find cheap accommodation close to the main street of Zagreb (Ilica street) and the Bana Jelacica (the city's main square) look no further. A 24-hour bar with cheap drinks and a satellite TV comes in handy when you're ready to be social, and with a steady trickle of international guests staying here all year long, you're guaranteed to find new friends from faraway places. Super-fast free WiFi and free computers can be found in the common area, as well as a super cheap breakfast for when you can't bring yourself to venture out.

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