Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancelling group bookings. If the customer cancels the booking no later than 30 days before 12 noon on the arrival day, the advance payment will be refunded less a handling fee of 10 PLN. If the customer cancels the booking later than 30 days before 12 noon on the arrival day, the full amount of the advance payment will be kept by the ChilloutHostel. If the customer cancels the booking later than 14 days before 12 noon on the arrival day or if the group with a booking does not check in, the full amount of the advance payment and the final payment will be kept by the Chillout Hostel, and if the booking is secured by a credit card, the hostel will debit the card with the final payment.

Additional Terms and Conditions

Group bookings made through must be confirmed by an advance payment of 30% of the booking value. The remaining amount must be paid no later than 14 days before the arrival of the group.

From the groups we take at check-in a deposit :
20 PLN / 5 EURO for each key.
The deposit is fully refundable at check out assuming that no damage is caused and no key is lost.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Chillout Hostel is a medium size hostel situated in the centre of Warsaw. Made by locals and group friendly place located in the historical building.
We welcome all groups that are looking for comfortable, calm, relaxing and homey atmosphere. First rule in our hostel is to follow the quiet time : 10 p.m. - 6 a.m.If you already know that your group is going to behave in a noisy way, please choose another place to stay :)

We will refuse to check-in drunk, drugged or aggressive guests.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Chillout Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Chillout Hostel is situated in the middle of Warsaw’s center in historic, renovated tenement house. In the neighborhood are located many various restaurants, pubs and stores. Thanks to its perfect localization, it’s easy to get to every corner of Warsaw from the hostel as well as visit city’s unique monuments, taste polish cuisine or spend time in local clubs. Everyone finds something in Warsaw what suits him or her the best. The main railway station is 10 minutes walking from The Chillout Hostel and the Old Towne less then 3 kilometers.

Hostel changes all the time to meet all expectations of our guests, who come to our hostel. At their full disposal, we offer them individually furnished room to make them feel like home. That is why, we prepared private double rooms as well as dorms. In every room there are lockers, bedside tables, a table and chairs. In the whole hostel there is free wifi.

What is more, in beautifully furnished common area, our guests can freely relax, watch TV, drink delicious coffee and take part in everyday events organized by our staff. At their disposal is fully equipped kitchen and dinning room.

The Chillout Hostel gives its guests the possibility of using computer, printer, washing machine, dryer, iron with ironing board, maps, guides, checkroom, deposit box and much more.

Our staff is at our guests’ disposal 24 hours a day and with pleasure show them the most interesting and attractive spots in Warsaw, approaching individually to each and every guest to make the stay in the city as unforgettable as it’s possible. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.4

  • Location 9.1

  • Staff 9.0

  • Atmosphere 8.5

  • Cleanliness 9.5

  • Facilities 8.9

Latest Reviews

  • 10.0


    01 Sep 2019
    Really lovely place to stay. Reception girl super friendly, room was clean and nicely decorated. Also, very good location as bars are just around the corner and the very city centre literally 10mins to walk. Welcomed we felt :-)
    Czech Republic, Male, 25-30
  • 10.0


    26 Aug 2019
    Julia was very kind. The best staff member I've seen in all my trip 😊
    Mexico, Male, 18-24
  • 10.0


    24 Aug 2019
    Such a quaint hostel with amazingly friendly staff, I loved my time here!
    USA, Male, 25-30
  • 10.0


    20 Aug 2019
    Very nice location and staff, & good for meeting new people
    Netherlands, Male, 18-24
  • 9.4


    20 Sep 2019
    If the beds didn’t squeak, I think it would be perfect. They organize events every night, but when I was there, the guests didn’t really take part in any of them, but at least they are offered. Location I think is excellent, but not in old town which some people may not like, but the neighbourhood is very nice. Kitchen is fully equipped, and big. Really like this hostel!
    Canada, Male, 25-30
  • 9.4


    23 Aug 2019
    The hostel name is perfect. This place was super chill. Facilities were incredible, so clean, modern, new, easy to use. The kitchen was always spotless and the beds were comfy. The location is great and the staff were so friendly and helpful. The only thing, there wasn't much 'atmosphere' if you're looking for a bunch of friends to go drink with. I enjoyed my stay though as was looking for a place to wind down in the middle of my endless busy journey across Europe. Oh & the little balconies!
    Australia, Female, 25-30
  • 9.1


    27 Aug 2019
    Um bom hostel! Área em comum ok, cozinha boa. Só um ponto a levantar é que a segurança é ok, uma vez que você tem a senha você conseguiria ficar entrando e saindo do prédio então não é das melhores.
    Brazil, Male, 18-24
  • 8.9


    16 Sep 2019
    Great hostel, located a bit far (45-50 minutes walking) from the train/bus station and the main attractions, but easily accessible by public transit. Security is good, and the common spaces are very nice. Only thing that could be added is free breakfast, and then it would be the best deal in town!
    Portugal, Female, 25-30
  • 8.9


    02 Sep 2019
    Great and clean hostel with nice common room, kitchen and balcony. Staff was friendly and facilities were great. Location was a bit far from the centre, but luckily close to both tram- and busstops.
    Denmark, Female, 18-24
  • 8.0


    26 Sep 2019
    The door made a noise whenever opened or closed it and because of the thinness of the door and walls, we heard all the noises made outside of the door
    Japan, All Female Group, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Breakfast Not Included
  • Common Room
  • Dishwasher
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • Fax Service
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi