Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancelling group bookings. If the customer cancels the booking no later than 30 days before 12 noon on the arrival day, the advance payment will be refunded less a handling fee of 10 PLN. If the customer cancels the booking later than 30 days before 12 noon on the arrival day, the full amount of the advance payment will be kept by the ChilloutHostel. If the customer cancels the booking later than 14 days before 12 noon on the arrival day or if the group with a booking does not check in, the full amount of the advance payment and the final payment will be kept by the Chillout Hostel, and if the booking is secured by a credit card, the hostel will debit the card with the final payment.

Additional Terms and Conditions

Group bookings made through must be confirmed by an advance payment of 30% of the booking value. The remaining amount must be paid no later than 14 days before the arrival of the group.

From the groups we take at check-in a deposit :
20 PLN / 5 EURO for each key.
The deposit is fully refundable at check out assuming that no damage is caused and no key is lost.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Chillout Hostel is a medium size hostel situated in the centre of Warsaw. Made by locals and group friendly place located in the historical building.
We welcome all groups that are looking for comfortable, calm, relaxing and homey atmosphere. First rule in our hostel is to follow the quiet time : 10 p.m. - 6 a.m.If you already know that your group is going to behave in a noisy way, please choose another place to stay :)

We will refuse to check-in drunk, drugged or aggressive guests.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Chillout Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

The Chillout Hostel is situated in the middle of Warsaw’s center in historic, renovated tenement house. In the neighborhood are located many various restaurants, pubs and stores. Thanks to its perfect localization, it’s easy to get to every corner of Warsaw from the hostel as well as visit city’s unique monuments, taste polish cuisine or spend time in local clubs. Everyone finds something in Warsaw what suits him or her the best. The main railway station is 10 minutes walking from The Chillout Hostel and the Old Towne less then 3 kilometers.

Hostel changes all the time to meet all expectations of our guests, who come to our hostel. At their full disposal, we offer them individually furnished room to make them feel like home. That is why, we prepared private double rooms as well as dorms. In every room there are lockers, bedside tables, a table and chairs. In the whole hostel there is free wifi.

What is more, in beautifully furnished common area, our guests can freely relax, watch TV, drink delicious coffee and take part in everyday events organized by our staff. At their disposal is fully equipped kitchen and dinning room.

The Chillout Hostel gives its guests the possibility of using computer, printer, washing machine, dryer, iron with ironing board, maps, guides, checkroom, deposit box and much more.

Our staff is at our guests’ disposal 24 hours a day and with pleasure show them the most interesting and attractive spots in Warsaw, approaching individually to each and every guest to make the stay in the city as unforgettable as it’s possible. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.5

  • Location 9.2

  • Staff 9.4

  • Atmosphere 8.8

  • Cleanliness 9.7

  • Facilities 9.3

Latest Reviews

  • 10.0


    02 Mar 2019
    The best hostel in Warsaw. It has everything you need, great atmosphere and wonderful staff. This is a good chain in Poland and one I'll head back to again. You can't go wrong here.
    England, Male, 25-30
  • 10.0


    24 Jan 2019
    No complaints. Great breakfast for only 3 euros and happy staff. Clean facilities and good showers. Beds are also top tier.
    Finland, Couple, 18-24
  • 9.7


    22 Feb 2019
    Single best hostel I've ever been to. Had such a rad vibe, it was social but not terribly party-oriented. I asked for a private room which turned out to be MASSIVE. They were extremely helpful with all of my queries. I was unlucky enough to get the room directly above the nightclub downstairs, but they told me that if there was too much noise, I could tell them and they'd take care of it. A bit far from the old town but some awesome restaurants nearby. Just awesome!
    Australia, Female, 18-24
  • 9.4


    23 Jan 2019
    The staff were really welcoming, friendly and informative. I really enjoyed staying at this hostel. The building is really cool and the room was massive and stylish. The small details go a long way. The location is great too.
    Ireland, Male, 41+
  • 9.1


    07 Apr 2019
    All good near station and walk to old town is fine and nice things to see on way. Nice staff and clean
    England, Mixed Group, 25-30
  • 9.1


    22 Feb 2019
    comfortable beds with 2 sockets next to each of them, spacious lockers in the rooms. The staff is super helpful and friendly, the evening events a great to meet people. The hostel is easy to reach and in a nice area with a lot of nigh life around, but a little bit outside of the city centre. Old town is a 25 min walk away. The hostel is located on various floors in a beautiful old building with the reception an the 3rd, but has no elevator, the bathrooms are a little bit small, but ok and clean
    Austria, Male, 25-30
  • 8.9


    14 Mar 2019
    Nice and cosy hostel with very friendly staff und good laundry service. They really tried to creat an atmosphere with daily evening activities and it isn't really there fault that there wasn't much participation and that there were some really weird people around. The hostel is close to the train station but rather far away (38 minutes walk according to Google Maps, we took the tram) from the old town.
    Germany, Female, 18-24
  • 8.3


    10 Apr 2019
    Amazing location just ten minutes walk from the Tower of Culture and Science and surrounded by good places to eat and gorgeous streets! Would definitely stay again.
    England, Male, 25-30
  • 8.0


    16 Mar 2019
    Clean and safe
    England, Female, 18-24
  • 7.7

    Very Good

    27 Dec 2018
    Nice hostel, quiet after Christmas. Staff were helpful, but there was an extra charge for linen that wasn't in line with the hostel description. Clean hostel spread over a few floors with a spacious lounge and kitchen.
    Australia, Male, 31-40
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Meeting Rooms
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Fax Service
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's