Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancelling group bookings. If the customer cancels the booking no later than 30 days before 12 noon on the arrival day, the advance payment will be refunded less a handling fee of 10 PLN. If the customer cancels the booking later than 30 days before 12 noon on the arrival day, the full amount of the advance payment will be kept by the ChilloutHostel. If the customer cancels the booking later than 14 days before 12 noon on the arrival day or if the group with a booking does not check in, the full amount of the advance payment and the final payment will be kept by the Chillout Hostel, and if the booking is secured by a credit card, the hostel will debit the card with the final payment.

Additional Terms and Conditions

Group bookings made through must be confirmed by an advance payment of 30% of the booking value. The remaining amount must be paid no later than 14 days before the arrival of the group.

From the groups we take at check-in a deposit :
20 PLN / 5 EURO for each key.
The deposit is fully refundable at check out assuming that no damage is caused and no key is lost.

Ważne informacje związane z pandemią COVID

Ze względu na to, że (COID-19) biuro się, dziesięć się umówisz, z rozwiązania stosunku do stacjim, w tym między kolejnymi usługodawcami i wirusami, żeV grupy.

Zgodnie z rządowymi wirusami, niektóre minimalizacji ryzyka transmisji korona (COVID-19) ten obiekt nie przyjmuje gości z krajów w okresie konsumentów.

Zgodnie z rządowymi danymi potrzebnymi do minimalizacji ryzyka transmisji danych wirusa (COV) w okresie wzrostu wartości tożsamości, ten sam obiekt może prosić gości o przedstawienie, potwierdzających dokumenty tożsamości, trasa oraz inne informacje.

W odpowiedzi na koronawirusa (COVID-19) ten obiekt zapewnia obecnie dodatkowe środki bezpieczeństwa i środki sanitarne.

W odpowiedzi na koronawirusa dziesięć obiektów wspólnych środków na potrzeby ochrony gości i osób. Niektóre usługi i mogą być być może być lub Opatentowane.

Z powodu koronawirusa (COVID-19) „Komunikacja jest obowiązkowa dla wszystkich mas ogólnodostępnych”.

Pobyt w tym obiekcie w celu odbycia kwarantanny z powodu koronawirusa (COVID-19) nie jest Jeździec.

Goście mogą obejrzeć min. 1 dokument z wymienionych, aby móc prowadzić się w: dokumentcy pełne szczepienie na nawirusa (Covid-19 koronwirus wirusowy negatywny test PCR na koronawirusa lub aktualny dokument, który może przechorować wirusa wirusa).

Ważne informacje związane z pandemią Covid
Ze względu na koronawirusa (COVID-19) upewnij się, że rezerwujesz ten obiekt zgodnie z wytycznymi władz lokalnych w miejscu docelowym, w tym między innymi z miejscem docelowym i maksymalną dozwoloną wielkością grupy.

Zgodnie z wytycznymi rządowymi dotyczącymi minimalizowania ryzyka transmisji koronawirusa (COVID-19), obiekt ten nie przyjmuje gości z niektórych krajów w okresie obowiązywania tych wytycznych.

Zgodnie z rządowymi wytycznymi dotyczącymi minimalizowania ryzyka transmisji koronawirusa (COVID-19), obiekt ten może poprosić gości o dostarczenie dodatkowej identyfikacji, planu podróży i innych istotnych informacji w okresie obowiązywania niniejszych wytycznych.

W odpowiedzi na koronawirusa (COVID-19) obiekt ten zapewnia teraz dodatkowe środki bezpieczeństwa i sanitarne.

W odpowiedzi na koronawirusa (COVID-19) obiekt podjął działania mające na celu ochronę gości i personelu. Niektóre usługi i udogodnienia mogą być niedostępne lub ograniczone.

Ze względu na koronawirusa (COVID-19) noszenie maski na twarz jest obowiązkowe we wszystkich miejscach publicznych.

Nie ma możliwości pozostania w tym obiekcie w celu kwarantanny z powodu koronawirusa (COVID-19).

Goście muszą pokazać min. 1 dokument z ww., aby móc przebywać w tej placówce: dokument potwierdzający pełne szczepienie przeciwko koronawirusowi (Covid-19), ważny ujemny wynik testu PCR na koronawirusa lub aktualny dokument potwierdzający zachorowanie na koronawirusa.

Información importante relacionada con la pandemia de Covid
Debido al coronavirus (COVID-19), asegúrese de reservar esta propiedad de acuerdo con las pautas de las autoridades locales en su destino, incluidos, entre otros, su destino grup y el tamaño máxi.

De acuerdo con las pautas del gobierno para minimizar el riesgo de transmisión del coronavirus (COVID-19), esta propiedad no acepta visitantes de ciertos países durante el período de estas pautas.

De acuerdo con las pautas del gobierno para minimizar el riesgo de transmisión del coronavirus (COVID-19), esta propiedad puede solicitar a los huéspedes que proporcionen identificación adicional, itinerario y otra información correcte durante la vigencia de est.

En respuesta al coronavirus (COVID-19), esta instalación ahora proporciona medidas adicionales de seguridad y saneamiento.

En respuesta al coronavirus (COVID-19), esta propiedad ha tomado medidas para proteger a los visitantes y al personal. Ciertos servicios y comodidades pueden no estar disponibles o estar limitados.

Debido al coronavirus (COVID-19), el uso de una mascarilla es obligatorio en todas las áreas públicas.

No es posible permanecer en esta instalación para cuarentena debido al Coronavirus (COVID-19).

Los huéspedes deben mostrar min. 1 documento de los anteriores para poder permanecer en esta instalación: un documento que acredite la vacunación completa contra el coronavirus (Covid-19), una prueba de PCR negativa valida para el coronavirus o un documento vigente que Confirme la enfermedad del coronavirus.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Chillout Hostel is a medium size hostel situated in the centre of Warsaw. Made by locals and group friendly place located in the historical building.
We welcome all groups that are looking for comfortable, calm, relaxing and homey atmosphere. First rule in our hostel is to follow the quiet time : 10 p.m. - 6 a.m.If you already know that your group is going to behave in a noisy way, please choose another place to stay :)

We will refuse to check-in drunk, drugged or aggressive guests.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Chillout Hostel

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The Chillout Hostel is situated in the middle of Warsaw’s center in a historic, renovated tenement house. In the neighborhood are located many various restaurants, pubs and stores. Thanks to its perfect localization, it’s easy to get to every corner of Warsaw from the hostel as well as visit city’s unique monuments, taste polish cuisine or spend time in local clubs. Everyone finds something in Warsaw that suits him or her the best. The main railway station is 10 minutes walking from The Chillout Hostel and the Old Towne less than 3 kilometers.

Hostel changes all the time to meet all expectations of our guests, who come to our hostel. At their full disposal, we offer them individually furnished rooms to make them feel like home. That is why we prepared private double rooms as well as dorms. In every room, there are lockers, bedside tables, a table and chairs. In the whole hostel there is free wifi.

What is more, in beautifully furnished common area, our guests can freely relax, watch TV, drink delicious coffee and take part in everyday events organized by our staff. At their disposal are a fully equipped kitchen and dining room.

The Chillout Hostel gives its guests the possibility of using computer, printer, washing machine, dryer, iron with ironing board, maps, guides, checkroom, deposit box and much more.

Our staff is at our guests’ disposal 24 hours a day and with pleasure show them the most interesting and attractive spots in Warsaw, approaching individually to each and every guest to make the stay in the city as unforgettable as it’s possible.

Important Information:

The hostel reserves the right to measure the temperature. If the guest has symptoms of coronavirus (fever, cough, etc.), hostel employee has the right to deny accommodation or shorten guest’s stay without a refund. Hostel cannot accommodate people who are quarantined. If the booking has been made with the purpose of spending quarantine in the hostel or against government recommendations, and the Chillout Hostel has not been informed in advance, hostel has the right to withhold the payment and a refund cannot be claimed. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 8.7

  • Location 8.7

  • Staff 8.5

  • Atmosphere 8.0

  • Cleanliness 8.3

  • Facilities 8.1

Latest Reviews

  • 10.0


    11 Oct 2021
    Nice place 24 houre reception, and nice and friendley stff.
    Denmark, Male, 41+
  • 10.0


    21 Aug 2021
    Had a fantastic time at chill out hostel. The staff especially Agnieszka was wondering in giving me tips on where to visit and what to do in Warsaw. The atmosphere was fantastic
    USA, Male, 25-30
  • 9.7


    27 Aug 2021
    Great hostel experience would go again. Always a friendly environment in the common room. Staff are very helpful, I wish I caught all their names, but Aneska and Carolina were great helps.
    England, Male, 25-30
  • 8.9


    04 Nov 2021
    My first time using a hostel and my first time travelling entirely solo. Great location, friendly staff and an overall pleasant stay.
    England, Male, 18-24
  • 8.3


    08 Oct 2021
    An unfortunate incident was handled very well by the staff and the owner sorted everything for me. Thank you.
    Northern Ireland, Male, 41+
  • 8.0


    24 Oct 2021
    Good stop
    England, Male, 41+
  • 8.0


    16 Oct 2021
    Staff for super nice, best ever I would say. They gave us all necessary info, agreed to keep our bags before check in and after check out, they were friendly and kind. Location is not that bad. But room&toilet cleanliness was not that great. In overall, considering the price it was not horrible. It would be great they would come up with some kind system for cleaning the air in the rooms, as it was smelling like sweaty clothes and clean the bathroom/toilets few more times that they are now.
    Azerbaijan, Female, 25-30
  • 5.7


    06 Nov 2021
    The manager here has an incredibly weird policy where you can't stay in the hostel, even in the common areas, once you've checked out of your room. Need to charge your phone or relax a bit while waiting for your bus? Tough luck. I have stayed in dozens of hostels and have never seen this rule elsewhere.The reasoning is "covid", but if they were truly worried about covid, they'd ask for proof of vaccination/a negative test, but of course they won't do it bc it would lose them guests/cost them $
    Canada, Male, 31-40
  • 5.1


    16 Dec 2021
    Do not leave anything in Common spaces : go stolen Really expensive Laundary Hair dryers really bad Toilets always dirty To charge phone on bed sometimes not working Good: late check out (11) Big common spaces Free tea and coffee
    France, Female, 25-30
  • 2.0


    06 Nov 2021
    I missed the flight and was not able to show up for the hostel, but they charge me for whole stay.
    England, Male, 31-40
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Breakfast Not Included
  • Common Room
  • Dishwasher
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • Fax Service
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi