Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

All group bookings are non-refundable and the total can be charged any time after the reservation has been made.

Additional Terms and Conditions

A $50 cash deposit is required per guest.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
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Property Description

Choice Backpackers is a modern international hostel located in the heart of Auckland City at the historic corner of Queen and Wellesley Street. We are proud of our diversity and provide accommodation for people from more than 25 counties.

Our fully air-conditioned hostel features a large variety of rooms on 10 floors, of which each is themed differently according to another place in the world. We offer everything from super cheap 10 bed dorms up to private rooms for couples or solo travellers. All linen and towels are provided free.

Have dinner with your friends in our well-equipped communal kitchen, watch a movie in our TV room, have a game of pool or grab a book from our book exchange. Ready for another adventure? Good, cause our incredibly friendly and helpful team is always there to help you to plan your next trip with free maps, their very own experience and our latest self-driving tours, carefully developed and selected for you.

Our team speaks English, German, Spanish, Italian, Hindi and French. With our help opening a bank account or applying for the New Zealand tax number is as easy as possible. We even do your tax return so you don't have to leave New Zealand with empty pockets.

Of course, we will store all your mail for up to 2 months free. Did we miss anything? We don't think so But if, our team is here 24/7 to assist and make your stay a pleasant and unforgettable one. View House Rules

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Reviews & Ratings

  • Value For Money 6.7

  • Security 7.1

  • Location 9.2

  • Staff 7.3

  • Atmosphere 5.5

  • Cleanliness 5.6

  • Facilities 6.5

Latest Reviews

  • 9.4


    18 Dec 2020
    Always a pleasure to return to Choice when attending shows or events. Close to all my needs. Then you again. Bev.
    New Zealand, Female, 41+
  • 9.1


    09 Mar 2020
    The ambient is the best in this hostel, the cleaning very very good. The kitchen small but so complete! Receptionist so nice. I "lost " my metal cup (amazing quality ) disappear in my room but I think is not for the hostel
    Argentina, Male, 25-30
  • 9.1


    05 Mar 2020
    Not sure why this hostel has such bad reviews - perfect location, very friendly staff, easy check in/out, room was clean with comfy bed and en-suite bathroom. Kitchen was clean and well equipped with free rice and pasta and sauces etc.
    England, Female, 18-24
  • 7.7

    Very Good

    15 Jul 2020
    Overall decent hostel especially at only $10-11 per night. Couldn't open any windows and with people staying long term the room smelled quite awful, like a weeks worth of sweat/odor built up, plus it got hot on the 7th floor, in winter... i opened the door to try and get some air circulating for a while. Felt secure with key cards required for the elevator, though hardly any space to store luggage especially in the relatively small basic 8 bed dorm. Plenty of bathrooms. Nice vibes and people :)
    USA, Female, 18-24
  • 6.6


    22 Feb 2020
    Didn't love my stay here. The toilets and showers weren't very clean and it was clearly filled with residents living there long term. Much better hostels in AKL
    USA, Male, 25-30
  • 5.4


    25 Feb 2020
    First the good things about Fix River. The location is very central and the staff was very polite and friendly. But the res was not so good. -the bed sheets were a little bit dirty because of some weird stains -the air was heavy because there were no windowa that you could open -the kitchen was messy and dirty -the fridge also smelled like old eggs -the bathromms were quite okay All in all it was okay for one night and it's very cheap, but i wouldn't recommend to stay longer
    Germany, Female, 18-24
  • 5.4


    23 Feb 2020
    Very unclean. Did not feel safe. Was glad to be staying only 1 night.
    England, Female, 31-40
  • 5.1


    26 Feb 2020
    Just a really disgusting hostel, the worst I’ve ever stayed in New Zealand and I’ve been here two months. Other guests had a lot of food stacked up on shelves in the rooms, this included two loafs of bread that had gone mouldy, couldn’t open any of the windows in the room so it smelt so bad. Honestly I was considering just walking out and going somewhere else, luckily I only booked one night. It’s a good location in town if you want to catch an early morning flight but other than that just avoid
    England, Female, 18-24
  • 4.6


    20 Aug 2020
    The reception staff are friendly, Wifi is unlimited and works quite well and it has an good location. Only one shower per floor, as well as a kitchen that is too small. Private rooms are something acceptable BUT not very comfortable, have a bad smell, there are two air conditioning vents that do not have individual control and are on 24 hours, it is really very very cold the room and for a stay in winter it would not be recommended
    Argentina, Female, 25-30
  • 3.4


    28 Feb 2020
    Awful staff, rude, possibly bed bugs as a number of people were bitten in the night.
    England, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Microwave
  • Parking
  • Safe Deposit Box
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Vending Machines
  • Board Games
  • DVD's
  • Foosball
  • Games Room
  • PlayStation
  • Pool Table
  • Wi-Fi