Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Ciao Hostel is located in a hill top just 600 meter from the center. The Hostel has 3 floors: on the first floor there is the reception and common area with movie every night and 5 dormitories with shared bathrooms. On the second floor there is an italian restaurant and bar, open from 6.30am until 11pm and 4 more dorms. On the third and last floor you will find the terrace to enjoy the stunning view and where we organize events like yoga classes, and also a mixed dormitory with 12 beds and shared bathrooms.

Here from the Hostel we organise also many trip to the Komodo National Park and others activity like trekking and snorkelling. The nearest ATM is 400m so 5 mins walking, restaurants, dive centers and shops are also around 500 meters away. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.5

  • Location 8.6

  • Staff 8.7

  • Atmosphere 8.2

  • Cleanliness 8.6

  • Facilities 8.5

Latest Reviews

  • 10.0


    16 Nov 2019
    Only here 1 night but very clean and amazing views from the hostel
    England, Couple, 25-30
  • 9.7


    29 Nov 2019
    Great place to stay in Labuan Bajo! I stayed in 12 Bedroom dorm and the view is just amazing! The staffs are helpful, my flight arrived at 9 AM but at some point, there is no shutter bus pink me up. I called and then the staff ride a motorbike to pick me up instead, Fun experience! The shuttle bus to town is very helpful and pretty right on time. Beside the room will get kinda heat about 2-3 hours before the sunset and noisy speed boat sound at night, everything is perfect.
    Thailand, Female, 25-30
  • 9.4


    09 Dec 2019
    most beatifull view from the dorm room you can imagine
    Netherlands, Male, 18-24
  • 9.1


    26 Dec 2019
    Basics are all there - aircon and the place is clean. Restaurant attached is good and well priced, and the view is incredible. Not a lot of community gathering or meeting people happening while I was there. But it was perfect for the days before and after I had flights because they have a free shuttle to/from the airport, as well as a shuttle down into town and back.
    USA, Female, 25-30
  • 9.1


    17 Dec 2019
    I’ve stayed in ciao before and it’s been great! This stay was good too but a girl in my dorm found bed bugs in the middle of the night, I woke up also and found one in my bed (room 6) so we moved rooms and it was fine after that! The staff were helpful in moving rooms without hassle, the food is great the view is amazing!
    England, Female, 25-30
  • 9.1


    16 Nov 2019
    Nice hostel with an amazing view! Cafe on site with decent food. Laundry service did a really good job with my clothes, I was impressed. Also made use of the shuttle to the airport and the shuttles and collection from the town centre. Only flaw for me would be that there is no pool, but there are many cafes and bars in the town where you can access a pool once you buy a soda or a snack.
    Ireland, Female, 25-30
  • 8.3


    26 Nov 2019
    A little out of the centre of town. It's uphill so grab a taxi unless you want to sweat. The views are what make this place really shine! The 12 bed dorm is basically beds in a covered rooftop. You get a mosquito net and the are fans/locker. Downside the water storage is up there and you hear it go off whenever someone uses water. Several toilets and showers were out of order.
    Canada, Male, 25-30
  • 7.7

    Very Good

    15 Dec 2019
    Very nice hostel! Waking up in the open roof dorm with a great view was an amazing experience. The fact however that the staff tried to sell a tour packet to overpriced compared what I paid elsewhere, and that the information of the tour was left very vague, was odd.
    Sweden, Male, 25-30
  • 7.1

    Very Good

    12 Dec 2019
    Great rooftop dorm room with a view not rly any bugs like you would expect very clean just very inconvenient location. There is a free shuttle into town but always ended up scooter my way back and the hill was hard to get up even had to walk it once bc the scooter wouldn’t make it forget it with luggage
    USA, Female, 25-30
  • 6.9


    17 Nov 2019
    I had problems with staff because of miscommunication between them for my bed assignment. I had another problem, I was offered to leave my bags in the luggage room for the night I was going to be away. I payed the 2 days 1 night boat trip they sell at the hostel. I asked the staff if it was a secure place to leave things and they assured me nothing has been lost at their watch. When I came to pick up my belongings, they had stollen my money. Only staff has access to this room.
    Colombia, Female, 25-30
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  • Free Airport Transfer
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • 24 Hour Security
  • Airport Transfers
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Board Games