Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Ciao Hostel is located in a hill top just 600 meter from the center. The Hostel has 3 floors: on the first floor there is the reception and common area with movie every night and 5 dormitories with shared bathrooms. On the second floor there is an italian restaurant and bar, open from 6.30am until 11pm and 4 more dorms. On the third and last floor you will find the terrace to enjoy the stunning view and where we organize events like yoga classes, and also a mixed dormitory with 12 beds and shared bathrooms.

Here from the Hostel we organise also many trip to the Komodo National Park and others activity like trekking and snorkelling. The nearest ATM is 400m so 5 mins walking, restaurants, dive centers and shops are also around 500 meters away. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.7

  • Location 8.4

  • Staff 8.7

  • Atmosphere 8.4

  • Cleanliness 8.3

  • Facilities 8.3

Latest Reviews

  • 9.7


    08 Aug 2019
    Choose the 12-bed dorm if possible, it has the best view and you actually sleep outside. The hostel offers free shuttle bus to the city centre and also tonthe airport. Every day is a movie day, which was also really great. They have two adorable cats :)
    Slovenia, Couple, 25-30
  • 9.7


    17 Jul 2019
    Ciao hostel was amazing during my stay. I got pretty sick in Flores and the staff was really kind. One of them (John) took me out to see a few things around the city because I was unwell to leave for wae rebo. Have movie night all the time. Seems like it has a pretty social atmosphere, also can just chill if you want your space when you're sick haha. The place was pretty clean, sometimes the washroom was gross due to other ppl but it's cleaned pretty quickly. Would stay again for sure.
    Canada, Female, 25-30
  • 9.1


    25 Jul 2019
    Astonishing view over Labuan bajo, beautiful sunset from rooftop. Super friendly and helpful staff, free shuttle from/to airport/town. If you stay in Labuan bajo, choose ciao hostel (:
    Germany, Male, 25-30
  • 8.6


    27 Jul 2019
    10/10 location: yes, as previously commented on it's a bit out of town but when you see the sun setting on the harbour from the third floor balcony you'll know you made the right call! Plus, the hostel runs a frequent shuttle bus to town and the airport. Bathrooms and dorm rooms are well kitted out. The only thing that lets it down a little is the social scene is subdued - no idea why given the rooftop bar and view. Book 2D/1N Komodo tours in town instead of at the hostel - it's cheaper.
    Ireland, Male, 31-40
  • 8.3


    15 Aug 2019
    Really good hostel. View is stunning over Labuan Bajo and the roof top bar makes the most of this. The staff are super helpful and the rooms are comfortable and clean!
    England, Male, 18-24
  • 8.3


    19 Jul 2019
    Nice hostel to stay in. Has a shuttle in to the town. You can book to do the Komodo tour through this hostel however you will be ripped off. Better to do it in town and bargain for a better price (people who went to town were able to do 2D/1N tour for 700k as oppose to 1000k that hostel was offering, even though we were all on the same boat doing the exact same tour)
    Australia, All Female Group, 18-24
  • 8.0


    28 Jul 2019
    Views are truly stellar, and the shuttle is very convenient and makes transportation costs come out to zero. The cafe and nightly movies are also nice, and there were plenty of toilets and showers so nobody ever needed to wait. The lack of included breakfast is a bummer, and I would recommend using one of the tour companies in town for trips to the islands rather than booking through the hostel.
    USA, Female, 25-30
  • 6.0


    17 Aug 2019
    The location is beautiful with the most unreal views. However, I booked the 12 bed dorm and there was no lock or anything for the room and no security at all for the hostel. The hostel runs a free shuttle to the airport and town and the night before we booked one to take us to the airport and checked again that morning it was okay however when it came to it it was overbooked and we had to wait for them to organise another almost making us miss our flight. The staff weren’t sympathetic either.
    England, Female, 18-24
  • 4.9


    17 Aug 2019
    Rooms and bathrooms were very dirty. Lots of staff around but none of them seemed to know what they were doing. So many mosquitoes everywhere. The one good thing was the view of Flores from the rooftop.
    Ireland, Female, 25-30
  • 4.9


    11 Aug 2019
    We booked to stay for 4 nights but left after one because we found bed bugs during the night. It seems that the hostel has a real problem given the number of comments from people about bed bugs. The staff were okay about it and didn’t insist on us paying for our stay after we said we were leaving. The only good thing about the hostel is the views which to be fair are incredible. However the restaurant on the first floor is very overpriced and there is no atmosphere to speak of.
    England, Couple, 25-30
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  • Free Airport Transfer
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • 24 Hour Security
  • Airport Transfers
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Board Games