Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Ciao Hostel is located in a hill top just 600 meter from the center. The Hostel has 3 floors: on the first floor there is the reception and common area with movie every night and 5 dormitories with shared bathrooms. On the second floor there is an italian restaurant and bar, open from 6.30am until 11pm and 4 more dorms. On the third and last floor you will find the terrace to enjoy the stunning view and where we organize events like yoga classes, and also a mixed dormitory with 12 beds and shared bathrooms.

Here from the Hostel we organise also many trip to the Komodo National Park and others activity like trekking and snorkelling. The nearest ATM is 400m so 5 mins walking, restaurants, dive centers and shops are also around 500 meters away. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.6

  • Location 8.6

  • Staff 8.8

  • Atmosphere 8.5

  • Cleanliness 8.5

  • Facilities 8.4

Latest Reviews

  • 10.0


    02 Oct 2019
    Great place to stay. Absolutely beautiful setting, food at the restaurant was delicious and prices similar to the rest of town, the free shuttle bus made getting around SO easy, and the staff were really really nice. Great social atmosphere as well. Very clean, toilets and beds, cleaned everyday , and lockers were big enough for my 55litre bag. I stayed in the 12 bed dorm and would HIGHLY recommend.
    England, Female, 18-24
  • 9.7


    06 Oct 2019
    Hostel has the best view in Labuan Bajo, worth staying for that reason alone. Rooms were nice and the restaurant was good although a little pricey for the town. Staff were a little disorganised at times but I would definitely stay again
    Scotland, Male, 25-30
  • 9.1


    29 Sep 2019
    Even though I only stayed here for a night the staff were super friendly, the location although far made it worth it with the amazing view from the roof and restaurant area! Convenient that there were hourly shuttles for us and the movie night was awesome :) Room doors didn't have locks but everyone got a big cubby space to store everything
    Canada, All Female Group, 25-30
  • 8.6


    05 Oct 2019
    The view from the rooftop is one of the best ever seen in a hostel. From the harbour you have to walk up to the hill for around 15 min, but they have a pick up/drop off from hostel to city in the evening so it's not a big deal, or you can just get a transport for a few rupias.
    Italy, Male, 41+
  • 8.6


    05 Oct 2019
    Loved having the private showers and toilets. Aircon worked very well. I just think for the price breakfast should be included as it is one of the more expensive shared hostels I've stayed in. I would recommend having breakfast elsewhere it wasn't the best.
    Australia, Couple, 25-30
  • 8.3


    01 Nov 2019
    Great views from the dorm room overlooking the ports. The restaurant in the hostel was delicious, but slightly more expensive than I was hoping for. My only complaint was that I was told that the free shuttle picking me up from the airport would arrive at 6pm. It was about 15-20 minutes late which would have been fine if they had communicated with me. Instead, I was sitting outside the airport being pestered by taxi and motorbike drivers for 20 mins without any idea if the shuttle was coming.
    USA, Female, 18-24
  • 8.3


    17 Oct 2019
    Amazing location. You can't beat the view they have from the hostel, looking over the port. The organization though was quite lacking - the mosquito nets had more holes than a slice of hemmental cheese (when pointed out they simply swapped mine with the one of another bed making it someone else's problem) and I had to wait over an hour for the pick up at the airport even though the hostel is 10 minutes driving distance and they confirmed the time of my pickup beforehand.
    Italy, Female, 25-30
  • 7.7

    Very Good

    05 Oct 2019
    Ok hostel, a bit pricey considering there is no pool and no breakfast included. The Wi-Fi was a bit sketchy, and the mattress had a dip in the middle. Overall pretty clean. Free shuttles to the town was a good addition, as well as the movie night's. One morning I woke up and there was no toilet paper in any of the toilets on the ground floor.
    Australia, Female, 25-30
  • 7.4

    Very Good

    05 Oct 2019
    Feels more like a place you go on holiday than a space for backpackers. Restaurant on site is good, but overly expensive. It's frustrating to be charged a lot of money without being provided with other options (since the location is far from the center of town), not to mention the truck that takes you into town isn't reliable and can't fit enough people. With that said, it's extremely clean and the stunning views can't be beat. All just depends on your priorities, I guess!
    USA, Female, 25-30
  • 5.4


    21 Sep 2019
    The hostel had a good view but had security issues (they don't lock or give you a key to the room, only the locker). They do no have basic stuff like shampoo, soap etc and you have to go to the town center for this. I misplaced my headphones at the reception and the staff simply insisted no one had found them without investigation. The tour desk at the hostel is overpriced and not very good. We had to get a private boat due to time constraints and this cost twice what it would at the harbour.
    India, All Female Group, 25-30
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  • Free Airport Transfer
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • 24 Hour Security
  • Airport Transfers
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Board Games