Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Ciao Hostel is located in a hill top just 600 meter from the center. The Hostel has 3 floors: on the first floor there is the reception and common area with movie every night and 5 dormitories with shared bathrooms. On the second floor there is an italian restaurant and bar, open from 6.30am until 11pm and 4 more dorms. On the third and last floor you will find the terrace to enjoy the stunning view and where we organize events like yoga classes, and also a mixed dormitory with 12 beds and shared bathrooms.

Here from the Hostel we organise also many trip to the Komodo National Park and others activity like trekking and snorkelling. The nearest ATM is 400m so 5 mins walking, restaurants, dive centers and shops are also around 500 meters away. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.6

  • Location 9.1

  • Staff 9.1

  • Atmosphere 8.0

  • Cleanliness 8.3

  • Facilities 8.5

Latest Reviews

  • 10.0


    06 Feb 2020
    Fantastic hostel in Labuan Bajo. Walking distance to the centre but they also organize free shuttle from/to the centre and airport. Especially loved staying in the 12 bed dorm, that was an experience in itself. Fantastic views over the harbour and a great place to watch the sunset. Staff very helpful. Don’t think twice, stay there!!
    France, Couple, 31-40
  • 9.7


    05 Feb 2020
    Odličan hostel za svaku proporuku i jako ljubazno osoblje
    Serbia, Male, 31-40
  • 9.4


    09 Dec 2019
    most beatifull view from the dorm room you can imagine
    Netherlands, Male, 18-24
  • 9.1


    29 Feb 2020
    Ciao is very nice plaice to stay in Labuan Bajo! I liked, BUT I don't like tour seller in reception, his tell not truth about tour on a boat and price more than if u go to a tow... more on 200k :(
    Russia, Male, 31-40
  • 9.1


    26 Dec 2019
    Basics are all there - aircon and the place is clean. Restaurant attached is good and well priced, and the view is incredible. Not a lot of community gathering or meeting people happening while I was there. But it was perfect for the days before and after I had flights because they have a free shuttle to/from the airport, as well as a shuttle down into town and back.
    USA, Female, 25-30
  • 9.1


    17 Dec 2019
    I’ve stayed in ciao before and it’s been great! This stay was good too but a girl in my dorm found bed bugs in the middle of the night, I woke up also and found one in my bed (room 6) so we moved rooms and it was fine after that! The staff were helpful in moving rooms without hassle, the food is great the view is amazing!
    England, Female, 25-30
  • 8.0


    08 Feb 2020
    Laying a bit uphill, the views from the Hostel are amazing over the Bay! Helpfull staff to organise your days and nicely air conditioned basic rooms. Free transfers to the Airport and city are pretty helpful as well
    Switzerland, Male, 25-30
  • 7.7

    Very Good

    15 Dec 2019
    Very nice hostel! Waking up in the open roof dorm with a great view was an amazing experience. The fact however that the staff tried to sell a tour packet to overpriced compared what I paid elsewhere, and that the information of the tour was left very vague, was odd.
    Sweden, Male, 25-30
  • 7.1

    Very Good

    12 Dec 2019
    Great rooftop dorm room with a view not rly any bugs like you would expect very clean just very inconvenient location. There is a free shuttle into town but always ended up scooter my way back and the hill was hard to get up even had to walk it once bc the scooter wouldn’t make it forget it with luggage
    USA, Female, 25-30
  • 6.6


    01 Feb 2020
    Don't get me wrong: this hostel isn't bad and the view is absolutely stunning. Unfortunately, this seems to have made the hostel management complacent and lazy. When I visited Ciao Hostel in 2018, they organized trips and excursions & you could rent a motorbike at the hostel. Now they don't bother and just tell you to go downtown instead. Restaurant is overpriced: IDR 64000 for a nasi goreng, really? Management should invest in better customer service and whis place will be an absolute gem.
    Netherlands, Male, 25-30
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  • Free Airport Transfer
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • 24 Hour Security
  • Airport Transfers
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Board Games