Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Ciao Hostel is located in a hill top just 600 meter from the center. The Hostel has 3 floors: on the first floor there is the reception and common area with movie every night and 5 dormitories with shared bathrooms. On the second floor there is an italian restaurant and bar, open from 6.30am until 11pm and 4 more dorms. On the third and last floor you will find the terrace to enjoy the stunning view and where we organize events like yoga classes, and also a mixed dormitory with 12 beds and shared bathrooms.

Here from the Hostel we organise also many trip to the Komodo National Park and others activity like trekking and snorkelling. The nearest ATM is 400m so 5 mins walking, restaurants, dive centers and shops are also around 500 meters away. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.7

  • Location 8.4

  • Staff 8.9

  • Atmosphere 8.7

  • Cleanliness 8.7

  • Facilities 8.4

Latest Reviews

  • 10.0


    08 Jun 2019
    The beat view i have ever seen from a hostel! The staff are next level amazing and they will do anything to help you. If you need help to book flights, get into town, book the tours for you everything. It had the best vibe! The staff felt like family to me! I will tell all my friend and family about the wonderful place! Will definitely stay the again :)
    New Zealand, Male, 18-24
  • 9.4


    03 Jul 2019
    I only stayed one night after my liveaboard but the staff were nice, the facilities were clean, and their shuttle bus is really convenient. They’ve got great views of the harbor
    USA, Female, 31-40
  • 9.4


    22 Jun 2019
    Great hostel. Great view. The shuttle to and from airport is perfect. Came into town for the wanua tour to Lombok and this hostel is close and easy to get to the start point. Movies every evening as the town is pretty quiet by 20:00. Rooms are basic but have a nice lock box and the toilets/showers were all clean. It’s a great location if you want to enjoy LBJ.
    USA, Male, 18-24
  • 9.4


    15 Jun 2019
    Good rooms and showers, although they had a problem with hot water when I was there. Restaurant is super expensive and it's not close to the center / other restaurants to just walk. They do have transportation to the center, and also if you have a scooter you're fine. They were out of scooters when I was there so I had to rent in the city. Great view. Friendly and helpful staff.
    Italy, Male, 18-24
  • 8.9


    15 Jun 2019
    Nice place whit an amazing view!!!staff really friendly ! The food is perfect!!!
    Argentina, Male, 25-30
  • 8.9


    06 Jun 2019
    The hostel is located a bit out of town, about a 15 minute walk to the main street with all the resteraunts. But there is a free shuttle that does drop off & pick ups hourly in the evenings. The staff are very friendly & eager to help. The rooftop bar has an incredible view of the sunset & I enjoyed the movies the played every evening. Not the best security as there are no locks. Absolutely loved my stay overall
    Canada, Female, 18-24
  • 8.6


    12 Jun 2019
    There were bed bugs in our room.
    USA, All Female Group, 18-24
  • 8.0


    25 Jun 2019
    The views were amazing. Long walk from town and the shuttle is tough to catch back. I booked a 2N/1D Komodo tour through the hostel (900K IDR). The tour was great, but I found out others who booked through their hostels spent 100K less on their trips. When I came back to the same bed I found bed bugs in my bed and asked to switch beds which happened quickly. The free shuttle to the airport in the morning was a nice touch.
    USA, Male, 18-24
  • 6.3


    06 Jul 2019
    Great location, but be sure to check for bed bugs because my room had some
    USA, Male, 25-30
  • 4.3


    03 Jul 2019
    BED BUGS!!! I stayed in dorm 6 bottom bunk for 2 nights and I am completely covered all over my body with bed bugs. I'm 100% sure they are from this hostel. Also, the free shuttle from the airport forgot to pick us up. I requested our airport pickup at the time of booking 2 months in advance. My friend and I waited 40 minutes after our plane landed before just deciding to get a taxi. The hostel did pay for the taxi after I complained. No hot water in the shower on our floor.
    USA, Female, 31-40
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  • Free Airport Transfer
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • 24 Hour Security
  • Airport Transfers
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Board Games