Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

no show or reduction in numbers will be charged first night

Additional Terms and Conditions

cancellation with in 5 days or you will be charged for one night

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Citadel Youth hostel welcomes you to your second home , we are located in the center of the old city between the Armanian and the Jewish quarter , we are housed in a 700 year old building full of character ,charm and history , our 24 hours front desk always welcomes our guests with a kind and warming smile , the hostel provides many free amenities including free WiFi around the hostel , free guest computer , kitchen facility,bathrooms and showers almost on every floor of the building , we have without a doubt one of the best rooftop views of the old city of Jerusalem ,you can enjoy sleeping up there in the summer months(April/Oct) DON'T FORGET your sleeping bag & of course we provide a mattress and a blanket or simply enjoy the sunset . The Citadel Youth Hostel is a 2 minute walking distance from Jaffa Gate and a 10 minute walk to the city center , we are within walking distance from public transportation , tourist information center ,western wall, holy sepulcher church ,Dome of the rock ,restaurants ,coffee shops and the vibrant night life in Jerusalem .Come and enjoy the most wonderful sunrise ever with the early chanting of the moazin and the church bells ringing, live the spirit of the old city and stay at the Citadel Youth Hostel your home away from home.

Check in time is at anytime except if the room needs to be cleaned it will be around 2pm
Check out is at 11am

Payment is cash only upon arrival , we do not accept credit cards . View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.9

  • Security 8.5

  • Location 9.7

  • Staff 8.4

  • Atmosphere 8.1

  • Cleanliness 6.7

  • Facilities 6.9

Latest Reviews

  • 10.0


    01 Apr 2019
    Very friendly atmosphere, clean rooms and good sanitary facilities. Location in old town in comfortable walking distance to major sites.
    Germany, Couple, 25-30
  • 9.7


    07 Mar 2019
    I LOVE this location. Less than 2 min walk from Jaffa Gate. 15 min walk from the Best Market Place I've ever seen .... Mehane Yehuda .... Perfect location in OLD CITY ..... Clean , Friendly and Very Helpful. I know where I'm staying next time I go to Jerusalem....
    Germany, Male, 18-24
  • 9.4


    05 Apr 2019
    One of the best hostels I’ve ever stayed in. Such a cool vibe, and amazing staff. The building is amazing as well. Wonderful common room seating.
    USA, Male, 18-24
  • 8.9


    17 Mar 2019
    Different!! Great place nice people. Awesome roof views.
    Scotland, Female, 41+
  • 8.3


    29 Mar 2019
    Excellent for short stay. Cheap but clean enough.
    USA, Female, 41+
  • 7.1

    Very Good

    30 Mar 2019
    It was a great stay there, although it's not really clean. The location is perfect - that's important in Jerusalem
    Germany, Female, 18-24
  • 7.1

    Very Good

    25 Feb 2019
    Good location. Very cold rooms (although mulitiple duvets provided) only one working plug socket in the room, basic shared bathroom facilities. But good value for money, location right in the heart of the Old City close to Jaffa Gate which was a big perk.
    England, Female, 25-30
  • 5.7


    12 Apr 2019
    The pros: 1. Main reason to stay here is the location and the rooftop views. 2. Staff are friendly. 3. It's pretty cheap. The cons: 1. It's a bit grimy. 2. The bathrooms are a "shower over the toilet" situation and have no soap for handwashing 3. Wifi only works around reception on the ground floor. 4. Very few outlets in the rooms. 5. No locks on dorm room doors and no secure place for your belongings. Overall, it was fine for a night but I wouldn't come back.
    USA, Female, 25-30
  • 5.7


    28 Mar 2019
    Atmosphere and location are nice. Bedding was dirty. We handed in our laundry but it wasn’t finished when they said and they didn’t separate the clothes. My white shirts turned blue. They gave me the money back but my clothes are ruined and we had to pack wet clothes.
    USA, Couple, 41+
  • 4.0


    07 Mar 2019
    No cleaning. No heating system. Shower and WC in the same room. One plug for 3 persons room. Dirty blankets. No nice personnel.
    Italy, Female, 18-24
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire