Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

no show or reduction in numbers will be charged first night

Additional Terms and Conditions

cancellation with in 5 days or you will be charged for one night

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Citadel Youth hostel welcomes you to your second home , we are located in the center of the old city between the Armanian and the Jewish quarter , we are housed in a 700 year old building full of character ,charm and history , our 24 hours front desk always welcomes our guests with a kind and warming smile , the hostel provides many free amenities including free WiFi around the hostel , free guest computer , kitchen facility,bathrooms and showers almost on every floor of the building , we have without a doubt one of the best rooftop views of the old city of Jerusalem ,you can enjoy sleeping up there in the summer months(April/Oct) DON'T FORGET your sleeping bag & of course we provide a mattress and a blanket or simply enjoy the sunset . The Citadel Youth Hostel is a 2 minute walking distance from Jaffa Gate and a 10 minute walk to the city center , we are within walking distance from public transportation , tourist information center ,western wall, holy sepulcher church ,Dome of the rock ,restaurants ,coffee shops and the vibrant night life in Jerusalem .Come and enjoy the most wonderful sunrise ever with the early chanting of the moazin and the church bells ringing, live the spirit of the old city and stay at the Citadel Youth Hostel your home away from home.

Check in time is at anytime except if the room needs to be cleaned it will be around 2pm
Check out is at 11am

Payment is cash only upon arrival , we do not accept credit cards . View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.1

  • Security 8.6

  • Location 9.6

  • Staff 8.5

  • Atmosphere 8.2

  • Cleanliness 7.1

  • Facilities 7.2


Latest Reviews

  • 9.7

    Superb

    10 Jan 2019
    Perfect hostel in the middle of old city of Jerusalem
    Slovakia, Male, 31-40
  • 8.3

    Fabulous

    15 Jan 2019
    Great central location and brilliant view over the city from the roof, however the shared kitchen area and rooms are small with no heating in winter.
    Australia, Couple, 31-40
  • 7.7

    Very Good

    07 Feb 2019
    Such a good location for a hostel! And the old building is really charming. Thoug being really old the building has its downsides - its cold and rooms feel damp. It takes ages for something to dry. Wifi is quite poor and works well only in common areas next to the reception. Showers and toilets are in the same space but there's no shower curtain or anything preventing the whole space from being soaking wet. Kitchen is really small but facilities are ok. It's ok place for a few nights.
    Finland, All Female Group, 31-40
  • 3.4

    Rating

    08 Feb 2019
    I was really shocked at the place. It felt really uncomfortable, I wasn't shown to my room or given a place for my bags. The only thing nice was the location but if I'd stay near the old city again I'd stay either in the Jewish quarter or on Yafo because it was really creepy in that area. No lights outside and right next to the Arab quarter. The place looked like it'd never been cleaned and the toilets and showers were cramped and dirty. I ended up leaving a not staying the night. What a waste
    England, Mixed Group, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire

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