Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

no show or reduction in numbers will be charged first night

Additional Terms and Conditions

cancellation with in 5 days or you will be charged for one night

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Citadel Youth hostel welcomes you to your second home , we are located in the center of the old city between the Armanian and the Jewish quarter , we are housed in a 700 year old building full of character ,charm and history , our 24 hours front desk always welcomes our guests with a kind and warming smile , the hostel provides many free amenities including free WiFi around the hostel , free guest computer , kitchen facility,bathrooms and showers almost on every floor of the building , we have without a doubt one of the best rooftop views of the old city of Jerusalem ,you can enjoy sleeping up there in the summer months(April/Oct) DON'T FORGET your sleeping bag & of course we provide a mattress and a blanket or simply enjoy the sunset . The Citadel Youth Hostel is a 2 minute walking distance from Jaffa Gate and a 10 minute walk to the city center , we are within walking distance from public transportation , tourist information center ,western wall, holy sepulcher church ,Dome of the rock ,restaurants ,coffee shops and the vibrant night life in Jerusalem .Come and enjoy the most wonderful sunrise ever with the early chanting of the moazin and the church bells ringing, live the spirit of the old city and stay at the Citadel Youth Hostel your home away from home.

Check in time is at anytime except if the room needs to be cleaned it will be around 2pm
Check out is at 11am

Payment is cash only upon arrival , we do not accept credit cards . View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.1

  • Security 8.5

  • Location 9.6

  • Staff 8.8

  • Atmosphere 8.5

  • Cleanliness 6.9

  • Facilities 7.2

Latest Reviews

  • 10.0


    25 Jul 2019
    We would like to thank you all for the nice and comfortable stay, especially Richard was very kind friendly​ and helpful making everything easy that made me very glad staying with you. The roof top view is amazing, rooms and bathrooms other facilities clean, the prices very good, center location and free drinking water.
    Ukraine, Male, 18-24
  • 9.4


    08 Aug 2019
    I had heard a lot about sleeping on the roof on the citadel hostel and I was glad that I managed to do it. It was a fantastic experience and one I would highly recommend. Get a good spot bring ear plugs :)
    Scotland, Male, 31-40
  • 9.4


    01 Aug 2019
    Good location. Great view at the roof top of the hostel.
    Vietnam, Male, 31-40
  • 9.1


    12 Aug 2019
    Nice hostel and very friendly staff. Great location although a bit tricky to find upon arriving in Jerusalem. The bathrooms are small and could be cleaner, but otherwise a great hostel
    England, Couple, 25-30
  • 9.1


    09 Aug 2019
    Unique hostel with the most amazing rooftop view. The location is super convenient and worth the small bathroom situation. Everything is clean and the kitchen is functional. I stayed on the roof-the mattresses and blankets get wet but you can still stay warm (use two blankets) and it dries off by morning. A sleeping bag is a good idea bc you apparently don’t get wet. There’s no locker for the roof, just a storage room. I would stay here again but in the dorms if I don’t have a sleeping bag!
    USA, Female, 18-24
  • 8.9


    02 Aug 2019
    Roof beds have a beautiful view of the city and its in an ideal spot. Staff were friendly and helpful and the hostel has a great atmosphere. The old building is lovely and the lobby areas are nice hangout spots. Could be cleaner.
    Scotland, Mixed Group, 18-24
  • 8.6


    18 Jul 2019
    I had a very good time there but the cleanliness in the kitchen wasn’t what I was expecting.
    Albania, Male, 41+
  • 6.6


    21 Jul 2019
    The location was great staff was really good and welcoming, unfortunately the facility is not as nice, we got a private room whcib was fine but the beds where tiny, my friend didn't actually fit in it. Additional to that one of our beds was full of bed bugs, which ended up causing blisters and requiring some medicine..
    Colombia, Male, 25-30
  • 6.3


    25 Jul 2019
    The hostels location was perfect! It is located right in the Old Town basically next to the markets. The hostel has antique vibe with sense of history. People were nice. But the showers/toilet were not clean everytime with no soap for your hands, kitchen is super small and the hostel is not suitable for tall people = over 170cm. And the wall plaster is falling apart. If you don’t mind then its ok. Overall we enjoyed the beautiful view on the roof and the celar.
    Czech Republic, All Female Group, 18-24
  • 5.7


    24 Jul 2019
    Incredible view when sleeping on the roof. But the provided matresses and sheets are very dirty, as the bathsrooms and kitchen. No baldachin or alike, therefore it's impossible to sleep longer than 6 am because of the heat/sun.
    Germany, Female, 18-24
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire