Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

no show or reduction in numbers will be charged first night

Additional Terms and Conditions

cancellation with in 5 days or you will be charged for one night

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Citadel Youth hostel welcomes you to your second home , we are located in the center of the old city between the Armanian and the Jewish quarter , we are housed in a 700 year old building full of character ,charm and history , our 24 hours front desk always welcomes our guests with a kind and warming smile , the hostel provides many free amenities including free WiFi around the hostel , free guest computer , kitchen facility,bathrooms and showers almost on every floor of the building , we have without a doubt one of the best rooftop views of the old city of Jerusalem ,you can enjoy sleeping up there in the summer months(April/Oct) DON'T FORGET your sleeping bag & of course we provide a mattress and a blanket or simply enjoy the sunset . The Citadel Youth Hostel is a 2 minute walking distance from Jaffa Gate and a 10 minute walk to the city center , we are within walking distance from public transportation , tourist information center ,western wall, holy sepulcher church ,Dome of the rock ,restaurants ,coffee shops and the vibrant night life in Jerusalem .Come and enjoy the most wonderful sunrise ever with the early chanting of the moazin and the church bells ringing, live the spirit of the old city and stay at the Citadel Youth Hostel your home away from home.

Check in time is at anytime except if the room needs to be cleaned it will be around 2pm
Check out is at 11am

Payment is cash only upon arrival , we do not accept credit cards .

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 8.7

  • Location 9.6

  • Staff 8.7

  • Atmosphere 8.4

  • Cleanliness 7.3

  • Facilities 7.4


Latest Reviews

  • 9.7

    Superb

    06 Nov 2018
    I return to the Citadel every year & wouldn't want to go elsewhere z
    England, Female, 41+
  • 8.3

    Fabulous

    05 Nov 2018
    The mixed Dorm smells. The Wall was crackling down at my Bed.
    Germany, Male, 31-40
  • 8.0

    Fabulous

    23 Nov 2018
    Awesome location and very cool, old vibe. Not the best security - nowhere to lock and store my bags. Dorm room had no lock. Pretty bare bones. Still, for just a night or two, it's perfectly suitable, as long as you are alert and have a plan on how to keep an eye out for your belongings.
    USA, Male, 31-40
  • 5.1

    Rating

    15 Nov 2018
    I wouldn’t stay at this hostel again. The value for money is not worth it in my opinion. The whole place was cold and felt dirty. No soaps in any of the bathrooms, the floors in the bathrooms were constantly wet, sometimes there was no toilet paper. There wasn’t much of a common room except for a few stone benches with pillows but it was dark and felt like a cave.
    Canada, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire

Policies

  • Credit Cards Accepted
  • No Curfew

Things to Note

Check in time is at anytime except if the room needs to be cleaned it will be around 2pm
Check out is at 11am
Payment is cash only upon arrival , we do not accept credit cards .


×