Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

no show or reduction in numbers will be charged first night

Additional Terms and Conditions

cancellation with in 5 days or you will be charged for one night

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

Citadel Youth hostel welcomes you to your second home , we are located in the center of the old city between the Armanian and the Jewish quarter , we are housed in a 700 year old building full of character ,charm and history , our 24 hours front desk always welcomes our guests with a kind and warming smile , the hostel provides many free amenities including free WiFi around the hostel , free guest computer , kitchen facility,bathrooms and showers almost on every floor of the building , we have without a doubt one of the best rooftop views of the old city of Jerusalem ,you can enjoy sleeping up there in the summer months(April/Oct) DON'T FORGET your sleeping bag & of course we provide a mattress and a blanket or simply enjoy the sunset . The Citadel Youth Hostel is a 2 minute walking distance from Jaffa Gate and a 10 minute walk to the city center , we are within walking distance from public transportation , tourist information center ,western wall, holy sepulcher church ,Dome of the rock ,restaurants ,coffee shops and the vibrant night life in Jerusalem .Come and enjoy the most wonderful sunrise ever with the early chanting of the moazin and the church bells ringing, live the spirit of the old city and stay at the Citadel Youth Hostel your home away from home.

Check in time is at anytime except if the room needs to be cleaned it will be around 2pm
Check out is at 11am

Payment is cash only upon arrival , we do not accept credit cards . View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.8

  • Security 8.4

  • Location 9.6

  • Staff 8.6

  • Atmosphere 8.1

  • Cleanliness 6.8

  • Facilities 7.1

Latest Reviews

  • 9.7


    20 May 2019
    Citadel Youth Hostel was a great place to stay. My friend and I opted to sleep on the roof because the all-female dorm room was very hot when we first arrived (at midnight!). This is the cheapest option. We had a good stay, but a couple caveats about staying on the roof: 1. Use bug spray! 2. Don't expect to sleep in. Early morning church bells combined with a strong sun means you likely won't sleep in past 7 or 8am. But overall the facilities and staff were great.
    USA, Female, 18-24
  • 9.1


    04 May 2019
    Really great place to stay in the old city in an area that feels safe and calm. Staff were very friendly and helpful, and room was very clean. One thing - I would advise bringing ear plugs as noise really carries in the building. Don’t let that put you off though, would definitely recommend staying here.
    England, Couple, 18-24
  • 9.1


    02 May 2019
    Nice place with amazing location. Staff is super nice and helpful.
    Slovenia, Couple, 25-30
  • 8.6


    12 Apr 2019
    Really comfortable and incredible views. Also really helpful people! I recomment it so much!
    Spain, Female, 31-40
  • 8.3


    13 Jun 2019
    Great price for location, spacious rooms, and lovely staff. Thanks for having us!
    Canada, Couple, 25-30
  • 8.3


    10 May 2019
    Very nice place.nice people. It just needs coffee for guests in the morning
    Italy, Female, 31-40
  • 8.0


    01 Jun 2019
    The place was the best value for the money after researching and talking to other travelers. The rooms and bathrooms were tiny but the hostel is located within old city Jerusalem. Unfortunately, I found the city disappointing and didnt enjoy my stay as old city was very dirty. The hostel however was one of the cheapest and most central around.
    USA, Female, 25-30
  • 5.4


    27 May 2019
    The room was super basic (gypsum walls) right next to the kitchen, so it was very noisy. Moreover, the first night we had to sleep on dirty sheets and we had to ask the staff to change them the morning after. They did change them immediately though. The toilet and the showers were in one single space and a strong sewage small came out from the drainage. Also, the floor was not clean as it was used by both those going to the toilet and those showering.
    Spain, Male, 25-30
  • 5.1


    12 Jun 2019
    You don't have internet at every room. The kitchen is very small for the amount of guests. The description and the picture was not matching. It was rooftop and not room.
    Brazil, Female, 31-40
  • 5.1


    21 Apr 2019
    I doubt if u can improve the service unless u widen the kitchen and buy another fridge. The kitchen is tiny for so many people and I found myself standing and eating. The fridge was jam packed and I couldn't get anything in. The guests were terribly loud and were sitting in the kitchen until after midnight which made it impossible to sleep and ruined my next day! the bathroom was/is shocking - dirty, black around the walls and only a hose for a shower next tot the toilet!!!!!
    Israel, Female, 41+
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire