Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

We're located one district away from the noisy city centre. Why stay in concrete jungle when you can be surrounded by trees, lawns and birdlife? Best of all, you'll still be a five-minute walk from the best restaurants and cafes in the city.

We offer FREE UNLIMITED Wi-Fi at check-in.

Check out our deals tab above for our special 25% off Winter Special deal!

Our very quiet and clean hostel features a fully equipped kitchen with lots of free herbs, spices and sometimes home cooking.

There's a log fire to heat the common areas and rooms have their own heating as well.

A 24-hour shuttle service to and from the airport is available.

It's no wonder we're consistently rated as one of Aucklands top hostels! We were rated the sixth-best hostel in New Zealand at the 2012 Hostel Awards and we've received excellent reviews in Lonely Planet, Hostel World, Trip Advisor and Rough Guide.

Check-in time around 11am but if you arrive early you are welcome to free coffee and tea while you wait in our comfortable lounge or relax in the hammock on the sunny veranda.

Sorry but out of consideration for other guests we are not suitable for children. View House Rules

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Reviews & Ratings

  • Value For Money 7.6

  • Security 7.3

  • Location 8.7

  • Staff 8.1

  • Atmosphere 7.4

  • Cleanliness 6.9

  • Facilities 7.6

Latest Reviews

  • 9.1


    09 May 2019
    The staff are very hardworking and they really went out of their way to help me out a few times. The location was an easy bus ride to Auckland's central bus depot and ferry docks and the hostel itself is in a beautiful, historic home. I would recommend City Garden Lodge to those who appreciate unique and peaceful surroundings.
    Canada, Female, 31-40
  • 8.9


    16 Sep 2019
    A pleasant stay in a great location. The beds were comfortable, the toilets and showers clean, the communal areas very communal, the staff friendly and helpful. The hostel itself is super cute, and easy to get lost in in the way old houses so often are, which makes for an atmospheric experience. The location was my favourite thing about my stay: an easy walk into town, it's removed from the hubbub of the centre, and surrounded by Parnell, an adorable, beautiful and dun district!
    Italy, Female, 18-24
  • 8.6


    31 Jul 2019
    Nice hostel with very friendly atmosphere, the common area was great. The room was a little small bit and tilting though, but with a very good matress.
    France, Couple, 25-30
  • 8.0


    21 Jun 2019
    This hostel is in a beautiful old house near a nice street full of cafes and shops! Would recommend!
    USA, Female, 25-30
  • 7.7

    Very Good

    08 May 2019
    Super chill hostel, good location, friendly staff and nice kitchen with free tea and coffee. Maybe mention the office is closed for an hour or two midday, might have taken my time getting there if I'd known this but was all good with free wifi in the end!
    Ireland, Female, 18-24
  • 7.4

    Very Good

    25 May 2019
    Great stay
    Canada, Male, 25-30
  • 7.1

    Very Good

    21 Apr 2019
    Nice staff, good location 30 minute walk to CBD. Off street parking free for 120 minutes but you can park your car in their driveway. The single room I was in was very drafty and mold on the bricks by the bed. The other room I was in had a funny smell I put my car keys in the office as that's the rule if you park in the driveway, but they did not lock my vehicle after they had moved it and it had all my possessions inside! Other than that good place
    New Zealand, Female, 18-24
  • 6.3


    28 Jun 2019
    It was an okay hostel in a decent location. The neighbour hood is quiet and off the main roads. The room was not that great; it was drafts and very crowded even for a hostel dorm. The kitchen is a decent size but was lacking in utensils and dishes. The bathroom and shower facilities were not that great either and didn’t feel very clean.
    Canada, Male, 18-24
  • 6.3


    04 Apr 2019
    Dilapidated accommodation. Free parking in front of the accommodation available for only 3 cars without blocking other drivers in. Other parking is available only overnight. Vehicles can only park for two hours during daytime (08:00 - 18:00). Duvets dirty. Kitchen small.
    England, Female, 41+
  • 4.6


    10 Oct 2019
    Dirty - loads of rubbish and clumps of dust down the back of the bed. Dirty floor in the dorm. Generally scuzzy. Messy. Some people are obviously staying longer term and just leave their stuff everywhere. Loud. People generally seemed to be much less considerate than in other hostels we've stayed in. We slept badly all 3 nights with people coming and going loudly throughout the night - the doors slam. Cold in communal areas. Smelly. We did not enjoy our stay here. The internet was fast.
    England, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Wii