Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


City Guesthouse Alfama

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

City Guesthouse Alfama is a cool place filled with good, positive and relaxed vibes.
If you are looking for a chillout yet social atmosphere, this is the place for you!
It is located in Alfama, the oldest and most typical neighbourhood of Lisbon right in the heart of the Historical Center of Portugal Capital city, just 2 minutes away to the Cathedral and Portas do Sol viewpoint and 5 minutes to Praca do Comercio, Baixa and the XII century Sao Jorge Castle.
It features Private Rooms and Female Dorms with a view to the Lisbon Cathedral and the famous Tram 28.
Activities such as Surf Classes, Walking Tours, Free Sangria evenings and more are organized regularly. Ask us about them and also the Day Tours to Sintra, a fairytale village of Castles and mystical Palaces.

A fully equipped kitchen is available for guests to use until 10pm. Also a big and comfortable lounge area where guest can meet other travellers, relax, play some board games or read a book.
Quiet hours between 11pm and 8am.

We appreciate the importance of clean facilities; therefore, we will be cleaning all day long, making sure everything is spotless all the time.
WiFi is free and available in all areas. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.0

  • Location 9.5

  • Staff 8.2

  • Atmosphere 8.3

  • Cleanliness 8.1

  • Facilities 8.1

Latest Reviews

  • 10.0


    26 Sep 2021
    Of city Guesthouse Alfama I loved the calm atmosphere and the nice and friendly people there. Everything was clean and tidy. I would definitely come back here😊
    Italy, Female, 18-24
  • 9.7


    09 Sep 2021
    USA, Male, 41+
  • 9.1


    16 Nov 2021
    Very nice experience, with friendly staff and a nice view from my room!
    Canada, Female, 25-30
  • 8.6


    14 Dec 2021
    Good living room space and kitchen. Great location. Clean. Own bedroom space. Felt safe with locks and own keys provided.
    Canada, Female, 25-30
  • 8.6


    30 Nov 2021
    Really nice place to stay, only problem was getting to the hostel! Staff emailed with help so was all fine in the end. Great location
    England, Couple, 18-24
  • 6.6


    07 Dec 2021
    The bunkbeds are horrible. They were very shaky and it is horrible to sleep in the upper bed, every time I turn the whole bed is shaking and squeaking and the one sleeping underneath wakes up every time.
    Finland, Female, 25-30
  • 6.6


    05 Dec 2021
    There is only one shower and one toilet. The water in the shower did not run off properly. The bed shook with every movement. The springs in the mattress could be felt through. For the price okay.
    Austria, Female, 25-30
  • 6.0


    26 Sep 2021
    The location of the property is great, you have easy access to major tourist attractions. We found the room to be clean. The big problem for us, was the bathroom. It is filled with mold in-between the tiles, tile floor is broken, the showerhead only had one beam(broken). The handtowel hanging in the bathroom didn't seem to be changed and the bathing absolutely didn't seem to be cleaned due during of 4 nights stay. We also found ourselves showering on cold water several times. Needs improvements.
    Brazil, Female, 25-30
  • 5.7


    26 Nov 2021
    I had to change our arrival time due to a delayed flight (from 3pm to 8pm, still within the “check in time”) but it is impossible to contact the owners. I sent 3 emails and many phone calls, never returned. Showed up at the hostel and rang the doorbell, again no response. Residents told me that there was no one (this is 9pm). Had to look for another place last minute at 10-11pm on a freezing night. Not great reception if you’re traveling. There are many hostels with 24hr reception instead.
    India, Couple, 18-24
  • 4.9


    04 Nov 2021
    There was no clear instructions given on how to get in, and i was locked outside for an hour bc the hostel wouldn't answer my Phone calls or emails. I will not be returning.
    Canada, Female, 25-30
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  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Microwave
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Utensils
  • Housekeeping
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi