Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


City Guesthouse Alfama

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

City Guesthouse Alfama is a cool place filled with good, positive and relaxed vibes.
If you are looking for a chillout yet social atmosphere, this is the place for you!
It is located in Alfama, the oldest and most typical neighbourhood of Lisbon right in the heart of the Historical Center of Portugal Capital city, just 2 minutes away to the Cathedral and Portas do Sol viewpoint and 5 minutes to Praça do Comércio, Baixa and the XII century Sao Jorge Castle.
It features Private Rooms and Female Dorms with a view to the Lisbon Cathedral and the famous Tram 28.
Activities such as Surf Classes, Walking Tours, Movie Nights, Free Sangria evenings and more are organized regularly. Ask us about them and also the Day Tours to Sintra, a fairytale village of Castles and mystical Palaces.

A fully equipped kitchen is available for guests to use.
Also a big and comfortable lounge area where guest can meet other travellers, relax, play some board games or read a book.

We appreciate the importance of clean facilities; therefore, we will be cleaning all day long, making sure everything is spotless all the time.
WiFi is free and available in all areas. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.2

  • Location 9.8

  • Staff 8.8

  • Atmosphere 8.4

  • Cleanliness 8.8

  • Facilities 9.0

Latest Reviews

  • 10.0


    17 May 2021
    I travel to Lisbon every year and always stay somewhere new. But I would definitely do an exception here and come back to City Guesthouse Alfama! It’s located in the heart of the neighborhood but still quite, clean, and I felt like home. Viktoria and Ruben were awesome hosts -chilled people always willing to help with local tips and with a super nice vibe. The room was clean and spacious, the bed comfortable and the kitchen spacious and with all the things needed to prepare proper meals.
    Germany, Male, 25-30
  • 10.0


    24 Jan 2021
    A great place, I would definitely go there again. The location is great, it is clean, the dorms are equipped with plugs and lights, the kitchen is well furnished and the couple working was really nice. I strongly recommend.
    Switzerland, Female, 31-40
  • 10.0


    14 Dec 2020
    Great location! Most of the main places to visit are walking distance and if you need to go further, you can take the metro, tram or bus that are very close by. Amazing hostel: the idea of an apartment renting rooms makes you feel at home. Loved the living room wand the room was very comfortable! The entire place is very clean too and you have all the necessary equipment to have your meals there if you want to. Thank you very much for the great hospitality!
    France, Female, 31-40
  • 10.0


    12 Oct 2020
    It was my best experience with hostels. I felt very much at home. It is spacious, clean, beautiful and cosy. All the rooms - living room with huge couches, bathroom with colourful tiles on the floor and bath, kitchen with it's red colours and everything what you need for cooking, room with comfy, clean beds. Victoria and Ruben are great, easygoing and helpful people. There were not many guests and mostly girls. I could leave my backpack until late afternoon and hang out in Lisbon. Pure pleasure!
    Poland, Female, 25-30
  • 10.0


    17 Sep 2020
    A fantastic host, wonderfully clean accommodation, excellent location. We had a private room between two people. Comfy bed, cute (and fully functional) kitchen, clean washroom, bright rooms, easy to get to as long as you're not turned off by walking up and down a million hills. In which case, Lisbon generally isn't right for you. Loved it. Thank you Ruben!
    Germany, Female, 25-30
  • 10.0


    04 Sep 2020
    Very nice, relaxed and calm hostel. Small and intimate so you get to know the other lovely travellers and the wonderful staff. Very very good value for money and great location! Beautiful views and surroundings and easy access to anywhere in Lisbon. Highly recomend for short or longer stay!
    England, Female, 18-24
  • 9.4


    12 May 2021
    Ruben and Victoria were lovely hosts and the apartment is very quiet and peaceful. It's in a great location just on the edge of the Alfama district in the heart of the city so you are really close to everything yet also away from the noise of the hustle and bustle. If you looking for some quiet time for yourself then this would definitely be the place to stay!
    Ireland, Male, 41+
  • 8.6


    29 May 2021
    It was all good, but they will let you inside right on the arrival time, not before. You can't drop your bags before arrival time.
    Croatia, Female, 25-30
  • 8.6


    04 Sep 2020
    The location and the place is amazing. I had just a hard time to find the place as the buzzer doesn’t work and also the phone doesn’t work. Overall very good
    Canada, Female, 31-40
  • 5.7


    29 Sep 2020
    City Guest Alfama did not meet the expectations set by the ad. There is no internet connection in the bedrooms, which might not have been bad had we felt comfortable in the shared living room, which is advertised as being for the guests use. This is not the case - as the owners appear to live in the space - which is made very apparent to the customer as there is always 3+ of the owners in the lounge at a time. Also, to clarify, there is no breakfast included (we thought so because of the pic).
    England, Male, 18-24
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Breakfast Not Included
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Microwave
  • Reading Light
  • Security Lockers
  • Utensils
  • Airport Transfers
  • Housekeeping
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi