Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Optional to the payment two weeks in advance
is the 50% not refundable deposit 4 weeks prior to arrival and the remining 50% on arrival.

Additional Terms and Conditions

We require a security deposit: 50% value of the total price.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


City Hostel Krakow

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

... will give you the power to explore the city treasures. Everything is just a step away...

City Hostel Krakow is the first design hostel in Poland that was opened on April 1st, 2006

Stay in our cosy hostel at the promotional price of 15 Euro per bed! Check other promotional prices for The Winter and The Spring as well as our last minute offers...
You won't find a better location!
The City Hostel is located 500 m from the main railway station, in the very heart of Krakow, 3 minutes walk to the Old Market Square. All clubs, pubs, cafes and restaurants are just within your grasp. You can also relax in Planty Park after whole day of visiting. The modern design of the interior combined with the building's history creates the unique atmosphere and inspires to discover the old and new Krakow.

Feels like a hotel!
There is a range of accommodation types in the City Hostel, from double private rooms to 11 people mix large and bright dorms, with total of 70 beds. Every room has a private shower and a washbasin, the toilet is in some rooms or on the coriddors - maximum one per two rooms.
We offer FREE breakfast (very tasty swedish buffet), FREE set of linen, FREE lockers for your belongings, FREE city map with essential information and FREE internet access, in all rooms FREE towels.

Any wishes?
The hostel is equipped with warm and soft drink machines. There is no age limit, no curfew, no lockouts. We offer 24 hours reception service with well-informed and friendly staff ready to help you planning your city tours. Since we run a hotel as well, we are experienced in organizing the trips outside Krakow, such as to Wieliczka Salt Mine or Zakopane. You get all the needed tourist and traveller information at our reception.

We look forward to welcoming you! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 8.8

  • Location 9.5

  • Staff 8.4

  • Atmosphere 8.5

  • Cleanliness 8.3

  • Facilities 8.4

Latest Reviews

  • 10.0


    10 Jun 2019
    Great hostel to spend my holidays in Krakow. It is less than 5min away from the Main Square, the staff is extremely nice and helpful and all the building is very clean. 100% recommend.
    Portugal, Female, 25-30
  • 10.0


    02 Jun 2019
    Overall, totally pleased. Great location, with easy access to everything. A private room for under $30, and decent breakfast. My only complaint was that my bed wasn't super comfortable, but it was only for one night, and life goes on. I'd happily stay here again.
    USA, Female, 31-40
  • 10.0


    10 Apr 2019
    Perfect location. Hostel was clean and the included breakfast was great.
    Canada, All Female Group, 18-24
  • 10.0


    02 Jan 2019
    exactly what I was looking for, a chill central hostel, after a few days of crazyness.
    Portugal, Couple, 31-40
  • 9.4


    01 Aug 2019
    Only here for one night, great location and a good breakfast
    England, Female, 25-30
  • 9.4


    27 Oct 2018
    Exceptional location. About 10-15mins walk from the Central station, and 5 mins from the main square (possibly less). Staff were very helpful and kind. It is not really a party hostel but that was perfectly fine for me. Very clean. The beds and pillow were not very comfortable. But overall, a pleasant stay and will choose it again for Krakow.
    Singapore, Female, 25-30
  • 8.9


    09 Jul 2019
    Very friendly and helpful staff! Good location! Very clean! Good, above average breakfast, lots of bread, cheese, meats, yogurt, cereal, tomatoes, cucumbers, tea , coffee milk, & water! Suggest they add some fruit and hard boiled eggs. They also have a fridge, microwave, & washer for you to use which is a nice bonus!
    Canada, Couple, 41+
  • 8.0


    04 Nov 2018
    It was a great place to stay if you just want a place to sleep. Everything was fine and suited my need but the plugs for charging phone or other devices are in really impractical places in the room. And unfortunately there was no toaster for breakfast. Overall I enjoyed my stay, the lovation was as good as it gets and the staff was so kind and helpful.
    Germany, Male, 25-30
  • 6.9


    20 Jul 2019
    Average. Nothing to write home about, but nothing was missing or poorly done, either.
    USA, Mixed Group, 18-24
  • 6.3


    25 May 2019
    Great location. The security lockers are a LIE. There are none. Stuff was stolen. Outlets nowhere near the beds and there are very few of them. Staff locked me out at one point (in the early evening around 8 pm) leaving me to bang on the door for about 20 minutes straight. It was very frustrating talking with staff because they simply answered “I don’t know” to every question. Once I got an “I’ll ask my manager because I have no idea” but never heard any follow up.
    USA, Female, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Cable TV
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
  • Wi-Fi