Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We do have a 72 hour cancellation policy on our group bookings.

Additional Terms and Conditions

Please let us know if you are arriving by bus or a van so we can arrange the proper parking space for your vehicle.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


City Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

City Hostel is located in the city center, but still in a quiet area, next to the University and Sports Center, surrounded by 24/7 shops and restaurants. We offer a FREE national welcome drink, FREE Wi-Fi, FREE maps and FREE use of safety lockers!
We are a modernly equipped, clean and secure hostel with friendly and always smiling staff willing to help you out in any occasion.
Public parking is available next to the Hostel.

City Hostel is situated on three floors and offers 14 modernly equipped rooms, from private double rooms to eight bedded dorms, with a total capacity of 64 beds.
Each floor has two bathrooms (male and female), all equipped and a fully equipped kitchen with a dining table and chairs, a refrigerator and a hot plate.
Socializing and relaxation can be found in the common living rooms on each floor. Enjoy our LCD TVs with over 70 cable channels, DVD player, Personal Computer or the X-Box 360 game console.
The whole building is covered with FREE Wi-Fi.

-Private rooms
-Multi-bed dorms
-FREE linen
-FREE Internet, cable TV, PC and X-Box 360
-FREE city maps
-FREE lockers and security cameras
-Air conditioning
-Fully-equipped kitchen (refrigerator, hot plate, electric kettle)
-Separate bathrooms
-Summer café garden and kitchen
-Plenty of cafés, restaurants and fast food places just around the hostel
-Public parking area across the street
-Helpful staff View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.1

  • Location 9.2

  • Staff 9.5

  • Atmosphere 8.4

  • Cleanliness 9.2

  • Facilities 8.9

Latest Reviews

  • 10.0


    07 Nov 2019
    Amazing friendly staff, laid back atmosphere, close to the city centre and Danube, clean rooms.. bus station is just around the corner and 24 hour open shop is just in front of the hostel Would recommend to everyone 👌🏽
    France, Female, 18-24
  • 10.0


    20 Oct 2019
    I was one of the only people here and the staff were so kind to upgrade me to my own private room with a bathroom. Great hostel, especially convenient that they have their own restaurant there too in a lovely garden. Only downside is slow wifi but it seemed like it was slow everywhere in Novi Sad.
    Australia, Male, 31-40
  • 10.0


    18 Sep 2019
    Great hostel, safe, excellent location! Staff were super lovely and helpful. Room was clean and beds were comfortable. Bed sheets were freshly washed and smelled extra nice. Awesome breakfast at Zova open bar :D
    Serbia, Female, 25-30
  • 10.0


    12 Sep 2019
    All the staff are great, especially mimi!!
    England, Male, 18-24
  • 10.0


    19 Aug 2019
    I had a great time at this hostel, perfect location, close to the old town, Petrovardin and the beach. Enjoyed the atmosphere as well, it has a cool bar with nice food and I met some awesome people and ended up going out with a few of them to the club. The staff were very kind and helpful and offered good advice on where to visit. I planned on staying here for 1 night but had such a great time I ended up staying for 3! Will definitely stay here again when I come to visit Novi Sad in the future!
    Wales, Male, 25-30
  • 10.0


    30 Jul 2019
    Very clean, great staff, beautiful garden/restaurant as part of the hostel. All the best!
    Serbia, Female, 25-30
  • 9.7


    27 Oct 2019
    City Hostel is highly recommended. Two things about the hostel I liked very much - firstly, the location was amazing. 5 minutes walk from the Danube riverbank, 10 minutes from the city centre, 3 minutes from the bus stop and about 20 minutes from the famous Petrovaradin Fortress. A convenience store is a doorstep away. The other thing I liked was the staff - congenial, polite and always ready to help. The rooms are cozy and smell nice. The common room has a television and an Xbox.
    India, Male, 25-30
  • 9.1


    27 Oct 2019
    The single room I did rent for 3 nights had very tastfull and funny handpainted murals. Good bathroom, shared, basic kitchenfacilities. The staff very open and friendly. I can not find anything to complain about.
    Netherlands, Female, 41+
  • 9.1


    27 Sep 2019
    Very quiet hostel in a nice location. It was a quick walk to central Novi Sad and the university and river walk are nearby. I had a private room so can't say much about the atmosphere but there was a big pack of small kids staying here while I was here. The owner is super nice and ran and grabbed me breakfast at the bakery one morning when I had to leave too early for the hostel breakfast. It seemed like there was a kitchen on every floor so that was nice too.
    USA, Female, 31-40
  • 8.0


    24 Sep 2019
    This is a good place to stay, is a run of the mill Hostel. Good breakfast. no Laundry facilities but there is one across the road fairly. Cheap. The hostel is central to everything. Good Transportation links and easy to get around. Staff were very helpful with maps and information.
    England, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation
  • Wi-Fi