Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We do have a 72 hour cancellation policy on our group bookings.

Additional Terms and Conditions

Please let us know if you are arriving by bus or a van so we can arrange the proper parking space for your vehicle.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

City Hostel is located in the city center, but still in a quiet area, next to the University and Sports Center, surrounded by 24/7 shops and restaurants. We offer a FREE national welcome drink, FREE Wi-Fi, FREE maps and FREE use of safety lockers!
We are a modernly equipped, clean and secure hostel with friendly and always smiling staff willing to help you out in any occasion.
Public parking is available next to the Hostel.

City Hostel is situated on three floors and offers 14 modernly equipped rooms, from private double rooms to eight bedded dorms, with a total capacity of 64 beds.
Each floor has two bathrooms (male and female), all equipped and a fully equipped kitchen with a dining table and chairs, a refrigerator and a hot plate.
Socializing and relaxation can be found in the common living rooms on each floor. Enjoy our LCD TVs with over 70 cable channels, DVD player, Personal Computer or the X-Box 360 game console.
The whole building is covered with FREE Wi-Fi.

-Private rooms
-Multi-bed dorms
-FREE linen
-FREE Internet, cable TV, PC and X-Box 360
-FREE city maps
-FREE lockers and security cameras
-Air conditioning
-Fully-equipped kitchen (refrigerator, hot plate, electric kettle)
-Separate bathrooms
-Summer café garden and kitchen
-Plenty of cafés, restaurants and fast food places just around the hostel
-Public parking area across the street
-Helpful staff View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.2

  • Location 10.0

  • Staff 9.8

  • Atmosphere 8.7

  • Cleanliness 8.0

  • Facilities 8.7

Latest Reviews

  • 10.0


    02 Aug 2020
    Great location, trendy interior and staff was friendly and helpful.
    USA, Male, 31-40
  • 10.0


    31 Jul 2020
    Great location, hospitality and comfort. Got upgraded to a private room during the 'coronatimes.' Would stay there again.
    USA, Male, 25-30
  • 10.0


    15 Jul 2020
    This hostel is amazing, 10-15 walk to everything. The owner is very nice, gave me a free upgrade, which is definitely appreciated. I had the most fun at the bar, super cool and knowledgeable bartenders. We had fun conversations and they shared lots of amazing information about the area that only locals would know. Made me feel at home. I definitely recommend this hostel to anyone visiting Novi Sad!
    USA, Male, 31-40
  • 10.0


    26 Jun 2020
    Awesome place, free upgrade, YaY, cool, helpful and relaxed stuff. They dont accept bitcoin yet, fiat works.
    Hungary, Male, 31-40
  • 9.7


    08 Aug 2020
    It is a nice, clean and comfortable accomodation, with an amaizing wall paiting. Highly recommended!
    Hungary, Male, 31-40
  • 9.7


    10 Jul 2020
    The City Hostel has been a real savior for me during these crazy times and nothing but flexible in letting me stay added days while I await my PCR test to fly home. Still here and it's unknown when I'll be leaving but it's like home away from home so I'm okay!
    USA, Female, 31-40
  • 8.6


    02 Jul 2021
    Lovely place to spend time in Novi Sad, I'm definitely coming back. A big downside was the cleanliness that was pretty bad. It was evident nobody vacuumed the room before I arrived nor checked showers or toilet paper. Else, it was wonderful. Special mention to the cafe downstairs, great smoothies and coffee, lovely atmosphere.
    Uruguay, Female, 31-40
  • 8.6


    06 Aug 2020
    Staff was very cool here! They showed tremendous flexibility by upgrading me to a private room since it was priced the same and available during these times, as well as providing a fan for the room during the summer months!
    Sweden, Male, 18-24
  • 8.3


    05 Oct 2020
    It’s was in a good location but the hostel was not that clean.
    India, Female, 25-30
  • 8.0


    17 Jul 2020
    The hostel is in a great location close to the downtown and the fortress. The staff are helpful albeit not at the hostel often. I booked a private room. The room was on the third floor and the hallway leading to the room smelled moldy, but the room itself was fine with the A/C on. The bed was very saggy with almost no support. The bathroom closest to my room had no hot water in the shower and the toilet seat wouldn’t stay up. The other bathroom had hot water.
    USA, Male, 41+
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation
  • Wi-Fi