Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

We do have a 72 hour cancellation policy on our group bookings.

Additional Terms and Conditions

Please let us know if you are arriving by bus or a van so we can arrange the proper parking space for your vehicle.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

City Hostel is located in the city center, but still in a quiet area, next to the University and Sports Center, surrounded by 24/7 shops and restaurants. We offer a FREE national welcome drink, FREE Wi-Fi, FREE maps and FREE use of safety lockers!
We are a modernly equipped, clean and secure hostel with friendly and always smiling staff willing to help you out in any occasion.
Public parking is available next to the Hostel.

City Hostel is situated on three floors and offers 8 modernly equipped rooms, from private double rooms to ten bedded dorms, with a total capacity of 51 beds.
Each floor has two bathrooms (male and female), all equipped with hydro massage baths and a fully equipped kitchen with a dining table and chairs, a refrigerator and a hot plate.
Socializing and relaxation can be found in the common living rooms on each floor. Enjoy our LCD TVs with over 70 cable channels, DVD player, Personal Computer or the X-Box 360 game console.
The whole building is covered with FREE Wi-Fi.

-Private rooms
-Multi-bed dorms
-FREE linen
-FREE Internet, cable TV, PC and X-Box 360
-FREE city maps
-FREE lockers and security cameras
-Air conditioning
-Fully-equipped kitchen (refrigerator, hot plate, electric kettle)
-Separate bathrooms with hydro-massage baths
-Summer café garden with comfortable bean bags
-Plenty of cafés, restaurants and fast food places just around the hostel
-Public parking area across the street
-Helpful staff View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 8.9

  • Location 9.0

  • Staff 9.2

  • Atmosphere 7.8

  • Cleanliness 8.8

  • Facilities 8.5

Latest Reviews

  • 10.0


    27 Mar 2019
    Great hostel and comfortable, nearby all that one traveler need... Few minutes to downtown by walk, just across food court, bakery, small shop, few cafe bars. Igor was helpful as host with all necessary information. I would like to recommend this place for future visitors to Novi Sad and I will book again soon my stay here...
    Bosnia And Herzegovina, Male, 31-40
  • 10.0


    28 Jan 2019
    the best Hostel in Novi Sad...
    Serbia, Male, 41+
  • 10.0


    24 Jan 2019
    I stayed in most amazing hostel again. Wonderful staff and great atmosphere. Can’t wait to visit again. City Hostel has my highest recommendations :)
    Serbia, Male, 18-24
  • 9.1


    04 Jul 2019
    I stayed here during the Exit days and enjoyed my stay. In general the hostel is good and it also has a small restaurant/bar garden which offers delicious food and drinks. The staff are amazing people that will do always their best to help you out. The facilities could use small improvements here and there (no lockers in some rooms, bathroom was always flooded, not enough hot water etc). Location is very good, with bakeries, markets etc right next to it and it is very close to old town.
    Greece, Male, 25-30
  • 9.1


    22 Jun 2019
    Really nice and friendly staff. Great location and service. Highly recommended!
    Serbia, Female, 31-40
  • 9.1


    04 Mar 2019
    I really enjoyed my stay at the city hostel. The staff was very nice and were always very helpful. For instance they did good recommendation what to do in Novi Sad and in the region.
    Germany, Female, 25-30
  • 8.0


    04 Jul 2019
    Hostel is in a great location, the people who run it are nice. However room did not have lockers which was a little bit of a let down.
    Canada, Male, 25-30
  • 8.0


    04 Jul 2019
    Clean and friendly. And a good location.
    England, Female, 18-24
  • 8.0


    18 Jan 2019
    Best deal I could find for the money in NS. I've stayed in worse places. I really, really, really, really recommend this hostel lol.
    USA, Male, 31-40
  • 5.4


    18 Jun 2019
    Without fans or AC can't sleep in summer because is too hot inside and also is near the main night is noisy because of traffic and only one toilet but staffs is helpful nice.
    India, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation
  • Wi-Fi