Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/20
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

City Hostel is located inside of the hotel complex “City”, which is located in the heart of city Shymkent, which allows you to get from the airport, railway station and other stations in minutes. Be confident that here you will find all the best that hostels can offer: central and safe location, friendly and open atmosphere with no curfew, amazing facilities, free internet and Wi-Fi, free linens, clean and comfortable accommodations, and much more.

Our location is just ten minutes walking from the Abay park, Tekhnopark, Shopping mall “Shymkent Plaza”, Russian Drama Theatre and Shopping mall “Mega Planet”. Everything worth seeing is walking distance. The most popular walking street “Arbat” is just to cross the street.

City Hostel is not an ordinary hostel, it's a hostel of maximum comfort, where each room has a shower and a bathroom, and in some large rooms even two. The hostel has 8-bed, 6-bed, 4-bed dormitory and twin rooms. Also, for the convenience of guests, the hostel provides a cafeteria, conference rooms and a relaxation area.

All dorms with air conditioning, each bed with reading light, power socket and personal locker.
Unlimited shampoo, gel and soap are available in our shower rooms. Free Wi-Fi internet is available throughout the hostel. Do you need to print out your boarding passes and tickets, we will print them out at reception.

Your safety is very important to us. The hostel is secured 24/7. Free safe deposit box is available at the reception, and for your luggage we provide special luggage room.

If you need any information about the city, our friendly staff speaks fluent English and will provide you with maps and all the information you need. Ask us and we will happily recommend the best sites to visit, clubs, restaurants and all day and night activities that are taking place in the city and its surroundings.

If you already checked out, you are welcome in our relaxation area till the departure.

***Property Policies & Conditions:
1. Cancellation policy: 1 day before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash. Credit card is accepted.
5. Reception working hours 24 hours.
6. No age restriction.
7. Taxes included.
8. Breakfast included.
9. No pets. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 10.0

  • Location 9.8

  • Staff 9.0

  • Atmosphere 9.2

  • Cleanliness 10.0

  • Facilities 9.8


Latest Reviews

  • 10.0

    Superb

    25 Oct 2019
    Too bad they dont have cable TV and a kitchen!^^
    France, Male, 25-30
  • 10.0

    Superb

    02 Sep 2019
    Best hostel I have ever been to.
    Germany, Mixed Group, 31-40
  • 10.0

    Superb

    26 Aug 2019
    Beautiful, clean facility. I would recommend it to anyone and would stay there again.
    USA, Male, 41+
  • 10.0

    Superb

    01 Jun 2019
    Everything was good with my stay here.. it is very new and clean.. and provided with nice breakfast
    Malaysia, Male, 31-40
  • 9.7

    Superb

    05 Aug 2019
    Modern, clean hostel with a great location near Arbat street. Staff spoke English, rooms are spacious and each bed has its own plug socket for charging. I also liked the en suite shower/toilet in each room. Would stay again!
    England, Male, 31-40
  • 9.4

    Superb

    28 Nov 2018
    Great modern option in Shymkent! Staff were very welcoming, friendly, and accommodating. Hostel was spotlessly clean, had great bathrooms and showers, and breakfast was delicious!
    USA, Male, 25-30
  • 7.7

    Very Good

    09 Oct 2019
    Super clean hostel and great facilities, although there is no kitchen. Hostel is not cozy and feels like an office building. Staff is not really helpful and charged us $5 for a dirty towel.
    Netherlands, Couple, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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