Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


City Hotel Kaiserhof

Kaiserstrasse 8A, Offenbach , Frankfurt, Germany
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The 4-star 'City Hotel Kaiserhof' is the ideal starting point for your business or private enterprises, you reach on foot or with the public transportation the shopping quarters of Offenbach, cultural institutions and all big enterprises.

You reach Frankfurt within 8 minutes, the exhibition centre in Frankfurt within 17 minutes, the fair Offenbach on foot at only 7 minutes. The airport of Frankfurt is only 12 km away from the 'City Hotel Kaiserhof' of Offenbach. To the central station there are only few steps on foot, for drivers there is a parking site just opposite the hotel (Kaiserstrasse) that offers enough space to park your car safely.

Our 70 rooms dispose of minifridge, shower / WC with hairdryer, cable television, phone, WLAN access and desk.
In the business centre you can use the free internet access.
Our restaurant 'Le Mistral' offers you German and international culinary strap and tasty courts for every taste.
Our team will do their best to ensure that you have a lovely and relaxing stay.

The property isn't located directly in Frankfurt City so the tourists do not have to pay a new city tax (€2 per person per night).

You can cancel your reservation free of charge up to 48 hours prior arrival date. In case of a late cancelation or no-show we will charge your credit card with the first night fee. For fair periods different conditions apply.

You can cancel your reservation free of charge up to 60 days prior arrival date. In case of a late cancellation or no show the whole booking amount will be charged from your credit card. Property reserves the right to cancel a reservations if a pre-authorization of the given credit card fails.

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.0

  • Location 9.3

  • Staff 7.3

  • Atmosphere 8.0

  • Cleanliness 8.0

  • Facilities 8.0

Latest Reviews

  • 10.0


    22 Oct 2016
    I had a very pleasent stay at the hotel
    Bulgaria, Couple, 25-30
  • 9.7


    29 Sep 2016
    The hotel was really good, clean and staff very helpful although lacked some personality. The room I was allocated was in the attic and the bed located under the slope in the roof was very hot and uncomfortable as I slept. Overall the room was well organised for its size, modern and very nice. For an overnight stay I was quite comfortable and would recommend this hotel but not for any length of time. Breakfast was extra but well worth the cost of 10 euros for the feast on offer.
    Australia, Female, 41+
  • 8.3


    20 Nov 2016
    Very clean, nice atmosphere and great value for your money. The location is in a working class immigrant district, surrounded by kebab restaurants that don't get much business until after dark. I never felt unsafe, but it's not the most convenient location - near a train station, but at least a 30 minute train ride to downtown Frankfurt and all the sights you might want to see. However, if you are looking for a decent space at a great price, this is a good place to stay.
    USA, Female, 41+
  • 7.1

    Very Good

    08 Oct 2018
    Nice little hotel. The location is a little far from the city center. It’s a little run down. Stains on the carpet in the room, mold in the shower. But honestly for this price it’s a great hotel.
    Canada, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Breakfast Not Included
  • Elevator
  • Hair Dryers
  • Parking
  • Safe Deposit Box
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk


  • Credit Cards Accepted
  • Pet Friendly

Things to Note

Please note:
In case of a cancelation or no-show we will charge your credit card with the full stay fee.