Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Policy

100% booking value cancellation penalty for groups of 9 persons and above canceling less than 30 days before arrival date.

50% booking value cancellation penalty for groups of 9 persons and above canceling less than 60 days before arrival date.

25% booking value OR total value of the first night stay (The greater) cancellation penalty for groups of 9 persons and above canceling anytime after booking.

Additional Terms and Conditions

Please follow our payment policy to avoid cancellation.

Payment policy

1st 25% of the total reservation amount OR the total cost of the first night of your stay (The greater) to be paid upon booking.

2nd 25% of the total amount OR the remainder up to 50% of the total reservation amount to be paid 60 days before arrival or upon booking if reservation booked less than 60 days before arrival date.

Remainder (50%) due 30 days before arrival or upon booking if reservation booked less than 30 days before arrival date.

You can pay by credit card or via bank transfer (Please find wire transfer details attached)

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Good Cleanliness
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Property Description

The City hotel is a cosy family owned hotel which exists already more than 100 years. The beautiful monumental building of the hotel is located in the heart of Amsterdam city centre, in one of the corners of the famous Rembrandt Square (Rembrandtplein in dutch) where the nice sculptures of the Night Watch are exhibited.
The atmosphere is as if you were welcomed by family. The hotel is suitable for group of friends, families and youngsters. Children and babies are very welcome as well. A very generous continental Breakfast can be arranged upon request. The hotel is reachable 24/7, our receptionists are always happy to help and will make sure you will have a pleasant stay.

The ambiance is full of an intensive spirit all day long and you can enjoy a wide range of popular bars, cafés, restaurants, nightclubs and shops. At a very short walking distance you can reach the Dam, the Flower Market, Waterloo Plein, or to take a tram to reach the principal museums like the Rijksmuseum and the Van Goch Museum. You can also turn to the close canal tour, at a few minute walk. Organised tours are also available to book at a visitor centre just less than a minute walk from the hotel. You have endless possibilities in a walking distance.

The Hotel offers all types of rooms, from single occupancy to 8 persons rooms. Most of the rooms are private rooms with private shower and toilet but you can also choose for a lower price accommodation and share the shower and the toilet with another room. The rooms are very clean, cosy and full of light with an outstanding view. Towels and linen are included in the room price.

City Hotel Policies & Conditions:

Cancellation policy: 7 days before arrival.

Check in from 14:00 to 23:59
Check out before 11:00 .

PrePayment for the first night.
This property will charge your card before arrival only for the first night stay, Failure to complete the payment for the first night on booking date, might lead to a cancellation of your booking.
The rest of the payment will be charged on arrival. (please note that we have other restrictions for group bookings).

Taxes included.
Breakfast not included - 10.00 EUR per person per day.

24 hour Reception.
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.0

  • Security 8.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 8.0

  • Cleanliness 6.0

  • Facilities 6.0

Latest Reviews

  • 7.7

    Very Good

    16 Jan 2020
    Julia at the front desk was so welcoming and gave us great tips for things to see/do. We were able to walk to many things in the area so that was a great way to save some money. The room itself was what one could expect from a hostel environment. Overall, great location and good experience!
    USA, Mixed Group, 18-24
  • 5.7


    17 Oct 2017
    Staff was rude.
    USA, Female, 25-30
  • 4.9


    29 Oct 2017
    Overall experience - HORRIBLE. An employee ripped the front page of my passport. After my request to mitigate this issue in some form the employee started a chaotic conversation with a significant amount of contradictions and some sort of hostility. This issue was being "handled" for two days and did not lead to any conclusion except constant arguing. Disregarding all my attempts to handle this issue on a more local level I was forced to request manager's assistance, my request was denied
    Kazakhstan, Male, 18-24
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  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Hot Showers
  • 24 Hour Reception
  • Late check-out
  • Reception (limited hours)