Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

With a 5-star Qualmark Backpacker rating, City Lodge is outstanding when it comes to convenience, quality, and value-for-money accommodation in Auckland.

Located in a quiet tree-lined street and just 5 minutes walk to central Auckland, City Lodge offers a real home away from home experience. Every room has a private ensuite, fridge, TV and tea/coffee making facilities for the comfort and convenience of our guests. City Lodge is well appointed and offers a clean and safe environment, 24-hour reception, Security door system and CCTV.

The choice of rooms extends to Single, Standard Double, Superior Queen, Twin, Triple and Quad. Additional purpose-built facilities include a spacious guest lounge and well appointed communal kitchen. With on-site parking available, City Lodge is perfect for budget-conscious business travelers, family holiday stays, or world travelers wanting a high quality yet affordable experience.

All rooms are serviced daily and have features such as large windows and WiFi/broadband access. Our communal lounge includes a big screen TV, book exchange, ping pong table and board games for relaxing or socializing with other travelers; we also have full laundry facilities on-site.

Our helpful, friendly staff can arrange tours, car hire, transfers or simply let you know whats on in Auckland. Ask about our latest newsletter!

Whats more, our clean, green, limited-service philosophy has recently been endorsed with a Qualmark Gold Environmental rating accreditation.

City Lodge is rated top budget accommodation on, and recently featured in Lonely Planets Best of Auckland guide.

Only very limited parking available at $20 per night, needs to be pre-booked. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.7

  • Location 8.3

  • Staff 8.7

  • Atmosphere 8.0

  • Cleanliness 8.3

  • Facilities 8.3

Latest Reviews

  • 10.0


    31 Oct 2019
    Very nice hostel. Everything was clean.
    USA, Couple, 31-40
  • 9.7


    27 Sep 2019
    City Lodge was better than we expected. The room was clean, "bright" just like the photos. Central location and quiet. This was great ad we were not party goers and preferred a relaxing environment. The kitchen was well equipped.
    Australia, Male, 41+
  • 9.7


    20 Jan 2019
    Perfect little hostel within walking distance to downtown Auckland. Rooms were clean and spacious, and the fan was very powerful so it never got hot at night. The mini fridge and coffee/tea was a nice extra. Wished wifi was free, but that would be my only con. Would definitely stay again!
    USA, Female, 31-40
  • 9.1


    08 Mar 2018
    I really enjoyed my stay here. Rooms were cute and were made more comfortable with their own ensuite and fridge. The location is perfect for bars and restaurants on K road, and you can easily catch the SkyBus from a short distance away. Further points of interest down Queen Street are only a walk away.
    Australia, Male, 25-30
  • 8.3


    28 Nov 2019
    Good value but the room was too small for us but we managed.
    Canada, Female, 41+
  • 8.3


    26 Aug 2018
    Staff were good and especially in handling a difficult person wanting our parking space before we checked out
    New Zealand, Male, 41+
  • 8.0


    08 May 2019
    Great location, not too far from main city streets including Sky Tower and Shopping. Clean and tidy, well informed staff, were happy with our nights stay. Thank you.
    New Zealand, All Female Group, 18-24
  • 8.0


    05 May 2018
    Overall happy with my stay. Exception being paying a bond of $70 which was added to my account, this was paid by EFTPOS. On checking out my bond was not refunded on the day, advised by reception that my bond would be put back into my account between 2 to 5 days. If I had been advised of this when checking in I would have paid the $70 cash bond and been refunded $70 cash when I checked out.
    New Zealand, Female, 41+
  • 6.6


    13 Apr 2018
    No remarks on the room. Thin windows for a room in the city centre. Parking is 20nzd.
    Belgium, Couple, 31-40
  • 4.6


    30 Dec 2016
    no free wifi, nowadays unbelievable, but even worse if you buy Wifi for your double room,then only 1 device can use it! person at reception it is normal and the standard in NZ, total rip-off! it is not the standard, we travel since 7 weeks here and never ever had this! tiny room, tiny & uncomfortable bed where one person sleeps with 3 walls around, claustrophobic feeling, only 1 chair, poor room service, expensive laundry, slow elevator , loud rooms due too street and you hear all neighbours.
    Germany, Couple, 31-40
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  • Free City Maps
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Microwave
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Pool Table
  • Wi-Fi