Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


City Pass Dalat

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Fantastic Cleanliness
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Property Description

' City Pass feels like home as soon as you walk in, and as a backpacker, that's a huge comfort. I was supposed to stay for two days and ended up staying almost two weeks. If I could stay longer I would. The huge kitchen is open for your use, and family dinner is a regular occurrence! Everyone who works there is beyond amazing. They';re more than happy to hang out with you, as well as help you with whatever you want to do on your visit to Da Lat. Staying at City Pass feels like staying with family. '
- Amynicolec

City Pass Da Lat is a place that is not only located conveniently, but will also have you feeling many of the comforts of your own home. It is only a 13 minute walk to the city center, the lake, the night market, and other popular spots in the city. The homestay is right next to the small river that runs through town, and provides a really beautiful view of the city. There are plenty of spots right down the street to eat delicious traditional Vietnamese cuisines, vegetarian cuisines, or even Western cuisines. The friendly staff can provide transportation to and from the bus station, and provide information/bookings for many of the activities around the area including canyoning, motorbike rentals, trekking, easy-rider tours, and more. The staff is even happy to join you exploring the area, going out in the evenings, or cooking dinner all together, right here in the enormous City Pass kitchen. You are always welcome to use the common area to play your own music, watch movies, and just hang out with friends (and our pet hamster, Mimi!). You will be comfortable, happy, and surrounded by good people on your stay here at City Pass Da Lat.

City Pass Amenities:
* Free wifi
* Free parking lot for your scooter or bicycle
* Free breakfast
* Open kitchen for your use
* Hot showers
* Friendly, English-speaking staff

***Property Policies & Conditions:
1. Check-in Time: from 12 PM (Check-in early available).
2. Check-out Time: until 12 noon (Late check-out available).
3. Payment: Cash is welcomed upon arrival.
4. Cancellation Policy: Free cancel booking View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 8.0

  • Staff 7.0

  • Atmosphere 5.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    01 May 2018
    Amazing hostel, really friendly staff. Definitely I'll be back!
    Argentina, Mixed Group, 31-40
  • 10.0


    28 Nov 2016
    Ngu is one of the nicest, most helpful hosts ever. He speaks perfect English, has great recommendations for cheap local food, some of which delivers for free! The dorm room is large and has good wifi reaching it. The communal area has really comfy sofas with a big tv and speakers. The hostel also has its own kitchen which is kept clean and tidy, a nice chance to cook your own food with local market ingredients. Buses, bikes and canyon tours can all be booked at the hostel also. A must stay!!
    England, Male, 18-24
  • 10.0


    23 Nov 2016
    I cannot recommend this place enough. If you're staying in Dalat, you MUST stay here! Ngu is one of the friendliest people I have met in all of Vietnam. We truly made a friend when staying here - you have to meet this guy! The place has its own kitchen, which is kept clean and tidy. Breakfast is included in the incredible price. Beds are comfy. Showers are warm. Speakers for music are incred. This place is 10/10, and the price is unbelievable. STAY HERE IF YOU CAN!
    England, Female, 18-24
  • 10.0


    15 Nov 2016
    I enjoyed my stay in City Pass. The owner Noo is a very kind and helpful. He's doing his best to make guests happy. You cook your own breakfast with 2 eggs and a fresh bread. The wifi is working well. I can recommend this place to everyone.
    England, Male, 31-40
  • 9.7


    24 Jan 2017
    I had an absolutely amazing experience at this hostel! The staff were amongst the best staff I've ever experienced! If you get the chance to stay I would very highly recommend it! Also the dorm room has an amazing rainwater shower which was a massive plus :)
    Australia, Male, 18-24
  • 9.1


    25 Feb 2019
    Had a very nice stay here. Definitely not a party hostel but a nice quiet and clean place to stay. Very nice staff even though there was a pretty big language barrier (thank goodness for google translate). Family run business that made you feel welcome.
    Canada, Male, 25-30
  • 8.9


    28 Jan 2017
    I only stayed at city pass for one night. The bedroom and bathroom set up was fine, all clean and comfortable, and I got a pretty good nights sleep. The lady who checked me in and out was also very personable. The only slightly off-putting aspect for me was the common area - it was basically a living room where a bunch of guys were hanging out and smoking, and being quite loud until about 11pm. For some people that could be ideal, but it wasn't for me.
    England, Female, 25-30
  • 8.0


    25 Feb 2019
    Lovely place that was a bit out of the way. Cheap and clean but there were very few other guests there when we were there. If you want to relax for a day or two this is a good choice. The woman working there was friendly and helpful but we had to communicate through google translate.
    England, All Male Group, 25-30
  • 7.7

    Very Good

    19 Feb 2018
    We couldn't get our room because there was overbooking with hostelworld but the staff were nice enough to let us sleep on the couch since we arrived late at night. Location a bit far from the main sights but if you have a motorbike it's no problem!
    Canada, Couple, 25-30
  • 3.1


    28 Jan 2017
    i booked the bed for two nights. when i arrived, and show them my booking . The staff said me that they were fulled even some minutes ago the staff asked me to other mixed dorm( i booked the female room) . it was okay for me if they can call other place and help me find other places but the way they refused the booking made me disappointed. i took a taxi and tried to find this place around . and it costed me alot money. Never come back again
    Vietnam, Female, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Key Card Access
  • Microwave
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
  • DVD's
  • Games Room