Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

At CityHub, we combined the two: more than enough ways to mingle and your very own, private cabin. We call those cabins Hubs. Each Hub has a giant, double bed, Wi-Fi, app-controlled lighting and a personal audio streaming system. Comfy, indeed. You share luxury toilets and showers with other travellers but they are separate for men and women.

CityHub Rotterdam is located right in the Witte de Withstraat, one of the hottest and happening places in Rotterdam. The area is rich with bars, restaurants, and shops. The Koopgoot (shopping area) and the Markthal are at walking distance as well as the Rotterdam Centre for Contemporary Art and the Maritime Museum.

We are located right in the Witte de Withstraat, one of the most hot and happening places in Rotterdam. Our CityHost are here 24/7 to help you discover the beauty of the city as much as you can. Not just the touristy spots, but genuine Rotterdam as it is happening right here, right now. We will give you a free mobile Wi-Fi Hotspot, so you can enjoy free internet in the whole city.

CityHub Rotterdam's Policies & Conditions:

Cancellation policy: 48 hours before arrival date.

Payment upon arrival by credit cards, debit cards (Maestro, VISA and Master Card). We do not accept cash. This property may pre-authorise your card before arrival.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

City tax not included. A city tax of 6,5% p.p needs to be paid upon arrival.
Breakfast not included.

24 hour Reception.
No curfew.
There is free luggage storage space at the property.
Non smoking.
We do not accept customers younger than 16 years of age. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 10.0

  • Location 10.0

  • Staff 9.6

  • Atmosphere 9.6

  • Cleanliness 10.0

  • Facilities 9.2

Latest Reviews

  • 10.0


    20 Jul 2022
    This is the best hostel that I ever stayed in, if you consider it expensive, let me say to you that worth every cent. This was my very first time in rotterdam but, with this place the quality of my trip was improved 100%. I recommend this hostel if you want to spend quality time.
    Chile, Couple, 18-24
  • 10.0


    11 Jul 2022
    This hostel is better than any hotel I’ve ever been to! Absolutely incredible😍😍 It has a very specific and Unique aura that may not be for everyone but if it’s for you you’ll fall in love. It’s very modern and feels like an alternative universe! The rooms feel like they’re coming out if a futuristic movie! White and very much like tiny cabins. The space isn’t big but it is designed so efficiently, they truly make it feel as spacious as possible while also giving you space to put your stuff!!!
    Egypt, Female, 18-24
  • 10.0


    08 Jun 2022
    Great location, staff very helpful. Pods generally good although a little noisy at times and yiu coukd feel some movement from below. Overall a good experience and would use again
    England, Female, 41+
  • 10.0


    27 Jun 2021
    Holy cow was it worth every Euro. If you’re a fan of lowfi Japanese vibe, this is the place…
    USA, Male, 31-40
  • 9.4


    24 Sep 2021
    Awesome place! What it lacks in hostel community vibes, it makes up in the aesthetics! Really cool, super easy to concept to understand! It’s been my second stay here and I’d gladly come back :)
    Germany, Couple, 18-24
  • 9.4


    03 Aug 2020
    Great place to stay the night although it was quite cold sometimes in the pods and the hallway.
    Switzerland, All Female Group, 18-24
  • 8.3


    09 May 2022
    2 of us stopped in a pod, it was very clean and comfortable and enough room to get changed pack bags etc (but only if you were doing it one at a time) Bathrooms are great, very clean, lovely soaps etc. Only thing is the communal hair drier is terrible and I remember from stopping in the Amsterdam chain, they had proper hair driers and straighteners. Im not sure if they’ve got rid of them since covid or if this chain just doesn’t have them. The communal area is nice and quiet but there was no atmosphere at a
    England, Female, 25-30
  • 7.1

    Very Good

    26 Sep 2021
    Perfect location, the self service bar is really cool. Although especially during Covid, I was hoping it would all be a bit cleaner. Bathrooms haven't really been cleaned and the floors were all dirty. Overall, if you don't plan on staying in much, it's perfect to see Rotterdam!
    Switzerland, Female, 18-24
  • 6.0


    07 Jul 2021
    Biking almost 100 kms from Antwerp to Rotterdam, cityhub was an interesting choice to stop and explore this exciting city. Two nights before I called this hostel to ask if I could leave my personal bike in a safety place, which they positively respond me without any problems. To my surprise, the day I arrived, they told me that "personal vehicles were not allowed in the hostel and here in Holland we park the bikes on the streets", all said in a quite impolite way.
    Spain, Male, 31-40
  • 6.0


    13 Apr 2020
    This hostel refused to refund our money even though our country was on lockdown and we could not travel.
    England, Female, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Breakfast Not Included
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Safe Deposit Box
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
Food & Drink
  • Bar