Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For group bookings there is a different cancellation policy: To cancel mor than 9 people it's free of charge 10 weeks in advance. Up to 4 weeks in advance we charge 50%. 4 weeks before arrival we charge 100% of the total amount.
Cancellation of only few beds (max.10% of the total number of people) are free of charge up to 1 week in advance. In that case, we can't guarantee the rooms to be exclusevly for the group.

Additional Terms and Conditions

Rooming costs are without breakfast.
You can add breakfast (continental buffet) for 6,-€/person.

As of January 1st 2014 the city of Berlin charges an additional city tax for private travelers in value of 5% of the net overnight room price. This tax is not included in the price and will be added to the bill. To reduce the citytax for educational or business trips, you can fill out the right form here:

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Who are we? citystay Hostel is Berlin's most central hostel!

We’re located in downtown Berlin. From here you can walk to all of the city’s major sightseeing spots. No public transport is needed. And our neighbourhood, Berlin Mitte, is well known for its diverse culture and nightlife!

Our modern hostel is set in a heritage buidling dating back to 1894.

The spacious rooms feature large windows, oak parquet and high ceilings. We have rooms for up to 10 people, some with shared bathrooms and some ensuite. The entire hostel is 100% non-smoking and rooms are cleaned daily.

Citystay Hostel Berlin's onsite bar is open 23hrs a day and features €2.80 draught beer (€2.00 at Happy Hour). We’ve also got 13 different types of German beer, from each cardinal direction.

We serve coffee or tea from only €1.20. Our huge breakfast buffet for only 5.50EUR.

You can relax in our sunny street cafe or our beautiful courtyard with trees and deckchairs.

No matter if you arrive to our city via the airports or train station, there’s mostly a direct public transportation link to our hostel.

Citystay is the perfect place for all backpackers, solo travellers and families.

We look forward to meet you!
Your CityStay team View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.5

  • Location 9.5

  • Staff 8.5

  • Atmosphere 7.9

  • Cleanliness 7.3

  • Facilities 7.3

Latest Reviews

  • 10.0


    31 Aug 2019
    WONDERFUL! highly recommended, i myself surely coming back asap
    Lithuania, Female, 18-24
  • 10.0


    23 Aug 2019
    Amazing time thank you
    England, Female, 18-24
  • 9.1


    15 Sep 2019
    It was in a great location - close to all the main attractions and all easy to walk to. The hostel it’s self was good - the room was spacious and there was enough room. However there were small lockers and most didn’t really work - would have preferred lockers that worked or that fit my whole rucksack in. Also the showers weren’t the best - you constantly had to press the button to get water to come out and in some showers it was more or less a dribble of water. Would stay here again.
    England, Female, 18-24
  • 8.0


    07 Sep 2019
    I stayed in RM 102 which is a mixed group. Room was very clean but I've heard some groups had some issues. The biggest downfall of the place is the lack of a kitchen (but there is a microwave) and the showers (which need to be pushed to stay on). Quick tip: when washing hair back your back to be back against the shower button and then you don't need to worry about it :)
    England, Female, 18-24
  • 7.1

    Very Good

    22 Aug 2019
    I think the Hostel was good but the vibe when I stayed was odd. I like the solo travel type person because we mix, however here was mostly large groups of ppl; not ideal for solo types. Look the hostel was good but I dont know if it's for you if your a solo traveller. All I can be is honest.
    England, Male, 25-30
  • 7.1

    Very Good

    21 Aug 2019
    Great location and bar but the bathrooms were the downfall. The lights wouldn’t work for the shower in some and the water would run out so you had to keep pressing the button to get more water. One good thing about the bathrooms were the sink only rooms, toilet only rooms and showers were all separated.
    Australia, Female, 25-30
  • 6.6


    24 Aug 2019
    Hostel in a good position and close to public transport. Rooms were just and noise levels on floor extremely noisy. Did not get much sleep due to people making an enormous amount of noise. Other people that stayed there complained about the noise. Not good.
    Australia, Male, 41+
  • 6.0


    26 Aug 2019
    The location is awesome right in the heart of city so easy walking distance to tv tower, McDonald’s, the underground, hop on hop off bus. The bathroom needs some work tho the showers had scum growing all around, and had to hold down to keep shower going then the lights were dodgy and only stayed on for 10 seconds. My friend and I stayed in the twin room. Only had 1 shelf probably needed another.
    New Zealand, Female, 25-30
  • 5.7


    07 Sep 2019
    Computers were playing up around midnight when trying to check in which made the whole process painful and long when I just wanted to get to sleep after a delayed flight. Denied late checked even though I wasted an hour checking in while they had issues with their computers. Pillows were disgustingly dirty under the pillow cases. Looks like blood or vomit had stained them. Mattress was caving in and did not hold shape. Noisy with kids running up and down and from the 24/7 bar.
    Australia, Male, 31-40
  • 5.4


    13 Sep 2019
    Bare ikke der værd. Dårlige senge, underligt indrettet til værelserne. Svært at skelne en brugt seng fra en ren. Dårlige bad og toilet forhold. Kan ikke anbefales!
    Denmark, Male, 18-24
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  • Free City Maps
  • Free City Tour
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cots Available
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Board Games
  • Foosball
  • Wi-Fi