Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For group bookings there is a different cancellation policy: To cancel mor than 9 people it's free of charge 10 weeks in advance. Up to 4 weeks in advance we charge 50%. 4 weeks before arrival we charge 100% of the total amount.
Cancellation of only few beds (max.10% of the total number of people) are free of charge up to 1 week in advance. In that case, we can't guarantee the rooms to be exclusevly for the group.

Additional Terms and Conditions

Rooming costs are without breakfast.
You can add breakfast (continental buffet) for 6,-€/person.

As of January 1st 2014 the city of Berlin charges an additional city tax for private travelers in value of 5% of the net overnight room price. This tax is not included in the price and will be added to the bill. To reduce the citytax for educational or business trips, you can fill out the right form here:

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Who are we? citystay Hostel is Berlin's most central hostel!

We’re located in downtown Berlin. From here you can walk to all of the city’s major sightseeing spots. No public transport is needed. And our neighbourhood, Berlin Mitte, is well known for its diverse culture and nightlife!

Our modern hostel is set in a heritage buidling dating back to 1894.

The spacious rooms feature large windows, oak parquet and high ceilings. We have rooms for up to 10 people, some with shared bathrooms and some ensuite. The entire hostel is 100% non-smoking and rooms are cleaned daily.

Citystay Hostel Berlin's onsite bar is open 23hrs a day and features €2.80 draught beer (€2.00 at Happy Hour). We’ve also got 13 different types of German beer, from each cardinal direction.

We serve coffee or tea from only €1.20. Our huge breakfast buffet for only 5.50EUR.

You can relax in our sunny street cafe or our beautiful courtyard with trees and deckchairs.

No matter if you arrive to our city via the airports or train station, there’s mostly a direct public transportation link to our hostel.

Citystay is the perfect place for all backpackers, solo travellers and families.

We look forward to meet you!
Your CityStay team View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 8.7

  • Location 9.5

  • Staff 8.6

  • Atmosphere 7.9

  • Cleanliness 7.4

  • Facilities 7.4

Latest Reviews

  • 9.7


    27 Jun 2019
    Staff stayed on top of cleaning the bathrooms on each corridor which was great to see !
    Australia, All Female Group, 25-30
  • 9.4


    27 Jun 2019
    Lots of things to do if you feel jetlagged and just want to stay in, but it's also close enough to the metro station which makes it super easy to also go out! The hostel had a game room, large outdoor area, lounge, and a cafe that were all super accessible and convenient. The actual room itself was also pretty nice, the top bunk bed had its own outlet built in which was a nice touch.
    USA, Female, 18-24
  • 8.9


    03 Jul 2019
    Facilities were all good but we struggled with the lack of kitchen. The staff are great and so is the location:)
    Poland, All Female Group, 18-24
  • 8.6


    29 Jun 2019
    It was a pretty hostel and very good location. It is near to the Alexanderplatz and main transportations and also the airport.
    Turkey, Male, 25-30
  • 7.7

    Very Good

    14 Jul 2019
    Very nice hostel with staff who helped us when we needed something printed off. Good location with most things within walking distance.
    England, Female, 18-24
  • 7.1

    Very Good

    05 Jul 2019
    We stayed here for 3 nights and didn’t get a good night sleep once. Beds are very uncomfortable. The showers are ok but not particularly clean. Same goes for the toilets. The room was relatively clean however, limited plugs and lamps were either missing/ didn’t work so always had to have the main light on. Curtains didn’t shut properly which wasn’t great as our room looked over the courtyard and rest of hostel rooms. However, Close to ubahn and in a good location.
    England, Female, 18-24
  • 6.9


    11 Jul 2019
    I stayed here for about 5 days during my first trip to Berlin. The location is great, and was the best aspect of the hostel. For that reason I would recommend staying if you plan to be out and about. The bathrooms were just clean enough. The room had an awful smell from other guests and my floor smelt sour. The staff were usually great, but I did notice in one instance what seemed to be a lack of interest and avoidance to help regarding the laundry which had broken the day before.
    Australia, Male, 25-30
  • 6.6


    28 Jun 2019
    It's a good basic hostel. The staff are relatively friendly. The bathroom could have been cleaner. The plugs in the room are awkward to get to and there aren't enough of them.
    Ireland, Female, 25-30
  • 5.1


    01 Jul 2019
    Quite dirty , showers were really bad and the door didn’t lock for the toilet. Would not recommend this place.
    Australia, Female, 18-24
  • 3.4


    29 Jun 2019
    This place was gross, the beds were very uncomfortable, the bathrooms were nasty, and so were the showers. There is not really a good place to hang out and chat either.
    Canada, Female, 18-24
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  • Free City Maps
  • Free City Tour
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cots Available
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Board Games
  • Foosball
  • Wi-Fi