Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For group bookings there is a different cancellation policy: To cancel mor than 9 people it's free of charge 10 weeks in advance. Up to 4 weeks in advance we charge 50%. 4 weeks before arrival we charge 100% of the total amount.
Cancellation of only few beds (max.10% of the total number of people) are free of charge up to 1 week in advance. In that case, we can't guarantee the rooms to be exclusevly for the group.

Additional Terms and Conditions

Rooming costs are without breakfast.
You can add breakfast (continental buffet) for 6,-€/person.

As of January 1st 2014 the city of Berlin charges an additional city tax for private travelers in value of 5% of the net overnight room price. This tax is not included in the price and will be added to the bill. To reduce the citytax for educational or business trips, you can fill out the right form here:

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Who are we? citystay Hostel is Berlin's most central hostel!

We’re located in downtown Berlin. From here you can walk to all of the city’s major sightseeing spots. No public transport is needed. And our neighbourhood, Berlin Mitte, is well known for its diverse culture and nightlife!

Our modern hostel is set in a heritage buidling dating back to 1894.

The spacious rooms feature large windows, oak parquet and high ceilings. We have rooms for up to 10 people, some with shared bathrooms and some ensuite. The entire hostel is 100% non-smoking and rooms are cleaned daily.

Citystay Hostel Berlin's onsite bar is open 23hrs a day and features €2.80 draught beer (€2.00 at Happy Hour). We’ve also got 13 different types of German beer, from each cardinal direction.

We serve coffee or tea from only €1.20. Our huge breakfast buffet for only 5.50EUR.

You can relax in our sunny street cafe or our beautiful courtyard with trees and deckchairs.

No matter if you arrive to our city via the airports or train station, there’s mostly a direct public transportation link to our hostel.

Citystay is the perfect place for all backpackers, solo travellers and families.

We look forward to meet you!
Your CityStay team View House Rules


Citystay Mitte is well placed in downtown Berlin in an area that's loved for both its bars and top sights. Our building dates back to 1894 – it's got impressive period features with bright and modern interiors. Relax with one of the German beers on offer in our bar, open 23 hours a day. Draughts are only 2 euros during happy hour! Or make the most of sunny days and warm nights in our street café and get chatting to other backpackers as you relax in a deckchair in the outdoor courtyard.


We're in the cool Berlin Mitte district, where nightlife is a main draw. Check out bustling Hackescher Markt square for great bars and cafés. From Berlin Schönefeld Airport, hop on the S9 line for 37 minutes to S Hackescher Markt – we're a 2-minute walk away. Berlin Central Station (Hauptbahnhof) is 7 minutes away on lines S3, S5, S7 or S9. To get around the city, walk 6 minutes to Alexanderplatz U-Bahn, where you can hop on both S and U lines. The rooftop dome of the Reichstag Building and the Brandenburg Gate are just 25 minutes away on foot.

Rooms and Dorms

Our dorms are roomy and airy with big windows – so you (and your stuff) can spread out. Indulge yourself in a private double or go for a bunk in a shared dorm, some of which have private bathrooms. Whichever you go for, it'll be cleaned every day. Bed linen's free and towels are available to hire, so you can leave yours at home.

Extras and activities

Staff are on hand at reception 24/7 to give you free city maps and lots of top tips. Meet other travellers on our free walking tour or hire bikes to nip around the streets. After a day's adventure, chill out in the common room and use our free Wi-Fi to post your photos. We've also got an elevator to take your tired feet up to your room!

View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.6

  • Location 9.5

  • Staff 8.6

  • Atmosphere 8.0

  • Cleanliness 7.3

  • Facilities 7.3

Latest Reviews

  • 9.4


    13 Aug 2019
    Incredible price for the Location. Staff is very friendly and you can meet new people! / Unschlagbarer Preis bei der Lage! Das personal ist super freundlich und hilft gerne auch weiter!
    Austria, Male, 18-24
  • 8.9


    08 Aug 2019
    The best part of the hostel is the location! Me and my boyfriend arrived but had to sleep in totally opposite sides of the room, usually when I book 2 beds they are next to one another... some girls in our room brought their friends in early in the morning and were having the loudest conversation on the planet. They should enforce a no visitor policy. My sheets were not well kept and it was hard to tell if it was clean or not. There were little black hairs on the sheets. Staff were okay
    USA, Female, 18-24
  • 8.9


    02 Aug 2019
    Good hostel that was generally a short train ride away from everything. Rooms were extremely spacious and clean. The showers weren’t great but everything else was. This was a very social hostel and could often be noisy at night
    Australia, Female, 18-24
  • 8.9


    01 Aug 2019
    Absolutely amazing location. Friendly staff. Nice bar area. Facilities are average. Overall a brilliant value for money location.
    England, Male, 18-24
  • 8.3


    05 Aug 2019
    Great location and overall good place. However, the big downfall was the showers and toilets. On my floor 1 shower didn't work and another didn't lock, the ones that did work had awful water pressure and were all round a bit dingy. It's so close to a massive super market so was a shame there wasn't an oven or fridge/freezer.
    Australia, Female, 25-30
  • 7.4

    Very Good

    03 Aug 2019
    Great location so central! We booked through hostel world and the price wasn’t including city tax so had to pay a fair amount more when we checked in which was a bit unexpected. The courtyard by the bar had a great atmosphere. Rooms were pretty good size but unfortunately ours wasn’t cleaned/ old linen was still on the bed, this was sorted by the time we got back from exploring however. Showers were very annoying to use as it was a push button which turned off every 20seconds and only one hook
    New Zealand, Female, 25-30
  • 6.9


    08 Aug 2019
    Location is the key point why I chose this hostel. Friendly staff, calm place, but the main question is WHERE IS THE KITCHEN? There are no possibility even to warm bought food. Such a pity. This fact destroyed the whole impression with this hostel+ very poor internet connection in the rooms, VERY POOR. 4/10.
    Belarus, Female, 18-24
  • 6.6


    08 Aug 2019
    Great location, really really great staff! But sadly, the door to the rooms is frequently left unlocked and the lockers within rooms can be opened even with a lock on them. The rooms were tidy but not clean. There was something dried up on my wall. I personally didn’t find these all that concerning however I’m aware that some people would find it a shock.
    England, Male, 18-24
  • 6.3


    28 Jul 2019
    This hostel was in a great location for getting around but if I’m honest that was the only good thing about it. We were only there two days so can only comment on the rooms, toilets and showers and not the bar or other activities. However the rooms were an okay size but the plug sockets were on the wall above the bed with no shelf to put your stuff on so it was difficult. The pillows were also awful we had to put hoodies in them just to sleep. The showers were poor with very low water pressure.
    Wales, Couple, 18-24
  • 5.1


    07 Aug 2019
    I would not recommend this location for anything other than it's location in the City. Very dirty, disgusting property. I was truly disappointed in my stay here and would not recommend it to anyone. Plenty of better hostels for around same price with better up keep.
    USA, Female, 31-40
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  • Free City Maps
  • Free City Tour
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cots Available
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Board Games
  • Foosball
  • Wi-Fi