Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For group bookings there is a different cancellation policy: To cancel mor than 9 people it's free of charge 10 weeks in advance. Up to 4 weeks in advance we charge 50%. 4 weeks before arrival we charge 100% of the total amount.
Cancellation of only few beds (max.10% of the total number of people) are free of charge up to 1 week in advance. In that case, we can't guarantee the rooms to be exclusevly for the group.

Additional Terms and Conditions

Rooming costs are without breakfast.
You can add breakfast (continental buffet) for 6,-€/person.

As of January 1st 2014 the city of Berlin charges an additional city tax for private travelers in value of 5% of the net overnight room price. This tax is not included in the price and will be added to the bill. To reduce the citytax for educational or business trips, you can fill out the right form here:

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Who are we? citystay Hostel is Berlin's most central hostel!

We’re located in downtown Berlin. From here you can walk to all of the city’s major sightseeing spots. No public transport is needed. And our neighbourhood, Berlin Mitte, is well known for its diverse culture and nightlife!

Our modern hostel is set in a heritage buidling dating back to 1894.

The spacious rooms feature large windows, oak parquet and high ceilings. We have rooms for up to 10 people, some with shared bathrooms and some ensuite. The entire hostel is 100% non-smoking and rooms are cleaned daily.

Citystay Hostel Berlin's onsite bar is open 23hrs a day and features €2.80 draught beer (€2.00 at Happy Hour). We’ve also got 13 different types of German beer, from each cardinal direction.

We serve coffee or tea from only €1.20. Our huge breakfast buffet for only 5.50EUR.

You can relax in our sunny street cafe or our beautiful courtyard with trees and deckchairs.

No matter if you arrive to our city via the airports or train station, there’s mostly a direct public transportation link to our hostel.

Citystay is the perfect place for all backpackers, solo travellers and families.

We look forward to meet you!
Your CityStay team View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.7

  • Location 9.6

  • Staff 8.5

  • Atmosphere 7.9

  • Cleanliness 7.5

  • Facilities 7.4

Latest Reviews

  • 9.4


    14 May 2019
    Brilliant Location! Rooms were clean and tidy. I would book this hostel again 👍
    Germany, Male, 18-24
  • 9.1


    18 Apr 2019
    I highly recommend to stay in this hostel. The location was great and the cleanliness was really really good which I appreciated a lot!! Low cost traveling? For this amount of money, definitely the best option! Moreover the breakfast was excellent.
    Czech Republic, Female, 18-24
  • 8.9


    19 Apr 2019
    It is the most comfortable location in the city centre! Everything is so close, the area is safe. There is no kitchen, but you can use kettle, microwave.
    Lithuania, Female, 31-40
  • 7.7

    Very Good

    11 Apr 2019
    Pretty good place! It gets the job done. The showers were not great, but everything else was good.
    USA, Mixed Group, 18-24
  • 7.4

    Very Good

    01 May 2019
    Bien ubicado, fácil de llegar, falta mucha limpieza frecuente en los sanitarios
    Mexico, Male, 31-40
  • 7.1

    Very Good

    06 May 2019
    Staff were lovely, facilities were clean and the location was great. However the lockers were too small and impractical because they require a large lock to actually lock it and half of them were broken. Also the showers were pretty shocking. They had hardly any pressure and basically dripped out. Also the light will automatically go off after a while, which was a pain if you were still showering. Overall, it was suitable for a few nights.
    Australia, Female, 18-24
  • 7.1

    Very Good

    11 Apr 2019
    The location was the best thing about this hostel. The staff were nice and they will print your boarding passes for you which is great when flying RyanAir. The bed was comfy but the metal bunks squeaked a lot which was unfortunate in a 10 person room. The showers were fine and clean but the bathrooms were not, it smelled like pee for the 3 days we were there.
    USA, All Female Group, 18-24
  • 6.9


    06 May 2019
    Clean. Nice decor in room. Nice staff. No kitchen - even just a microwave & fridge would be helpful. Not many toilets near dorms.
    Australia, Female, 41+
  • 6.9


    20 Apr 2019
    The location is perfect. We had a private room with a double bed, but it had nothing more inside, just a chair and a small mirror. No cupboard :( In shower you need to press the button every 5-7 seconds for water to keep showering. And the light was turning off all the time, which was very irritating. Hot water was not a problem though. Otherwise pretty good for what it costs. If you don't mind travelling or you don't need to be in the city center, I would recommend something else.
    Russia, Female, 18-24
  • 6.0


    24 Apr 2019
    Rude lady at the bar that went from snapping to smiling to snapping. Make sure to order all your coffees at once and not one after the other or she'll bite your head off - great start to ones day. Walls thin so you hear people in corridor but location was super and beds hard but comfy. Showers are hot though you need to keep pushng to turn on and sometimes light goes off while in shower. Toilets good.
    England, Female, 25-30
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  • Free City Maps
  • Free City Tour
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cots Available
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Board Games
  • Foosball
  • Wi-Fi