Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For group bookings there is a different cancellation policy: To cancel mor than 9 people it's free of charge 10 weeks in advance. Up to 4 weeks in advance we charge 50%. 4 weeks before arrival we charge 100% of the total amount.
Cancellation of only few beds (max.10% of the total number of people) are free of charge up to 1 week in advance. In that case, we can't guarantee the rooms to be exclusevly for the group.

Additional Terms and Conditions

Rooming costs are without breakfast.
You can add breakfast (continental buffet) for 6,-€/person.

As of January 1st 2014 the city of Berlin charges an additional city tax for private travelers in value of 5% of the net overnight room price. This tax is not included in the price and will be added to the bill. To reduce the citytax for educational or business trips, you can fill out the right form here: https://www.berlin.de/sen/finanzen/steuern/downloads/artikel.57924.php

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Who are we? citystay Hostel is Berlin's most central hostel!

We’re located in downtown Berlin. From here you can walk to all of the city’s major sightseeing spots. No public transport is needed. And our neighbourhood, Berlin Mitte, is well known for its diverse culture and nightlife!

Our modern hostel is set in a heritage buidling dating back to 1894.

The spacious rooms feature large windows, oak parquet and high ceilings. We have rooms for up to 10 people, some with shared bathrooms and some ensuite. The entire hostel is 100% non-smoking and rooms are cleaned daily.

Citystay Hostel Berlin's onsite bar is open 23hrs a day and features €2.80 draught beer (€2.00 at Happy Hour). We’ve also got 13 different types of German beer, from each cardinal direction.

We serve coffee or tea from only €1.20. Our huge breakfast buffet for only 5.50EUR.

You can relax in our sunny street cafe or our beautiful courtyard with trees and deckchairs.

No matter if you arrive to our city via the airports or train station, there’s mostly a direct public transportation link to our hostel.

Citystay is the perfect place for all backpackers, solo travellers and families.

We look forward to meet you!
Your CityStay team View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 8.7

  • Location 9.6

  • Staff 8.5

  • Atmosphere 7.8

  • Cleanliness 7.3

  • Facilities 7.3


Latest Reviews

  • 10.0

    Superb

    09 Jun 2019
    Super location, really friendly staff! Very clean and quiet at night (for sleeping) and a nice courtyard area for socialising/ enjoying the good weather
    Scotland, Male, 18-24
  • 10.0

    Superb

    09 Jun 2019
    I like hostel very much. The only thing was Missing in the hostel is guest kitchen.
    India, All Male Group, 31-40
  • 10.0

    Superb

    07 Jun 2019
    Staff was very helpful with questions and directions. Hostel is right on the Main Street and a bus stop is just down the street a little bit. Great place!
    USA, Female, 18-24
  • 8.3

    Fabulous

    09 Jun 2019
    The location of that hostel is overwhelming. You just step out the door and see the TV tower and the red town hall. The building with a nice courtyard is a picturesque old house. The cleanliness is ok. Totally worth it's money!
    Germany, Male, 18-24
  • 7.7

    Very Good

    01 Jun 2019
    The location of this hostel is pretty good and the facilities are basic, but everything you need is provided. Also very clean too! Not the most sociable of hostels by comparison to other ones we have stayed in on our trip and the breakfast they provide (which you need to pay extra for) is pretty rubbish. However, we didn’t have a bad experience here and you can easily walk to the supermarket to get other breakfast bits.
    England, Female, 18-24
  • 6.9

    Good

    11 Jun 2019
    The room itself wasn’t bad and were quite spacious, but the bathrooms were disgusting. The showers had mould in them and there was no bench or shelf to put your stuff leaving you to put it on the mouldy ground. They were honestly the worst bathrooms I have seen in a hostel.
    Australia, Female, 18-24
  • 6.6

    Good

    06 Jun 2019
    Great location if you want to be in the centre and want to walk everywhere! However, the beds are not incredibly comfy and I woke up with bed bugs bites all over my legs and arms which was disappointing as I enjoyed staying at the hostel but this really let it down.
    England, Couple, 18-24
  • 6.0

    Good

    10 Jun 2019
    Water pressure from shower is super small. Sound insulation is terrible, we can hear people chatting and walking through the aisle for the whole night.
    Taiwan China, Female, 18-24
  • 5.7

    Rating

    07 Jun 2019
    The only positive thing was the location is in a great spot and the staff are helpful. Otherwise it is dirty, showers are terrible and half of them don’t work. The noise is unbearable with noise coming from the bar or people in halls yelling from one end to the other and when approached staff they changed my room at 11pm which turned out to be just as noisy. Rooms get as hot as a sauna. You also have to buy a lock there as standard locks don’t work (refundable). I would not stay here again.
    Australia, Female, 18-24
  • 5.1

    Rating

    11 Jun 2019
    Hostel was dirty and full of noisy school kids
    New Zealand, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cots Available
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Towels Not Included
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
Entertainment
  • Board Games
  • Foosball
  • Wi-Fi


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