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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Civic Guest House Backpackers Hostel

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Winner of Tripadvisor 2018 award. The Civic Backpacker Guest House is a friendly, hostel in the heart of Townsville offering clean, safe and cheap accommodation. Free WiFi, Free Transport to/from the Ferry and Greyhound bus terminal, Free pool table.

Our aim is to provide our guests with a comfortable and quiet place to stay in a relaxed and friendly environment. You can chill out in the lounge room, prepare a meal in our large communal kitchen, or have a game of chess in the new game room.

Conveniently located in a quiet street in Townsville's CBD, Civic Guest House Backpackers Hostel gives you a broad choice of room options ranging from shared dorms to private double rooms with en-suite bathrooms.

Townsville is a great place to experience a laid-back tropical city lifestyle while enjoying the fantastic wildlife and exceptional sights of the Great Barrier Reef and Magnetic Island. Take a tour, enjoy numerous free activities in and around town, or simply relax by the beach a few minutes walk away. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 8.6

  • Location 8.2

  • Staff 9.3

  • Atmosphere 8.4

  • Cleanliness 8.7

  • Facilities 8.7


Latest Reviews

  • 9.4

    Superb

    12 Feb 2019
    We had a great two night stay. Staff were super friendly and helpful. Great location aswell.
    Wales, Couple, 25-30
  • 9.4

    Superb

    21 Jan 2019
    Fantastic hostel. Incredibly friendly staff, everything super clean, kitchen wonderfully stocked and looked like it had been taken out of a country cottage than a hostel. Very comfortable hostel given the great air con in the rooms, several power sockets, good internet, communal area, and noise constraints (made it nice and peaceful). Not particularly central in Townsville but this isn't a huge problem - very close to the track up to Castle Hill and Woollies. Would recommend this place.
    England, Male, 18-24
  • 9.1

    Superb

    30 Jan 2019
    Rooms have comfortable beds, are clean, fridge and air con and lots of plugs. Staff very accommodating, let us stay as long as we wanted the next day to avoid the rain! 2 points to improve: -blinds/curtains in bedrooms -normal doors/make the sliding doors quieter. Only 2 bathrooms on the upper floor for a lot of bedrooms, though there was never a queue. Very good, would stay again.
    England, All Male Group, 25-30
  • 8.0

    Fabulous

    27 Jan 2019
    Civic guest hostel did what we needed it to do. We had 1 night before magnetic so needed to stay somewhere close. This is a very basic hostel, but the staff are lovely and so helpful. The rooms are clean so are the bathrooms. The kitchen has everything we needed in and was cleaned throughout the day. This hostel had a very home feel to it which we liked. They provided shuttle bus from the hostel to ferry/bus station at certain times if the day.
    England, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Pool Table

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