Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No cancellations or changes two weeks prior to arrival.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Group leaders must be able to ensure that the groups behaviour (including noise levels) do not disturb other guests staying in the Hotel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Excellent Cleanliness
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Property Description

Voted as one of Australia's top ten Hostels by Hostelworld guests!

The Claremont Guest House gives you the best of both worlds - old world charm located in vibrant, sizzling South Yarra!

We offer 77 rooms with crisp linen and fresh towels, free continental breakfast served in Our Dinning Room on the Ground Floor, Free WiFi available , spotless bathrooms, 24hr Reception and friendly staff, all within 100 metres of famous Chapel Street and 7 minutes train ride of the CBD. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.3

  • Location 9.3

  • Staff 7.3

  • Atmosphere 8.0

  • Cleanliness 8.7

  • Facilities 8.0

Latest Reviews

  • 10.0


    27 Mar 2018
    Excellent hostel! Good location, nice clean and up-to-date room (stayed at private room). Clean bathrooms. Friendly and helpful staff at reception. Good value for money! Free breakfast (cereal, toast, milk, coffee, tea, cocoa). Not a party hostel - very nice and cosy, quiet hostel. Would definetly stay here again!!! Recommend!
    Estonia, Female, 31-40
  • 8.9


    11 Jul 2018
    The only reason my atmosphere "grade" is a bit lower is because I was travelling off season, so it was a bit quiet. Nevertheless, enjoyed my stay :) thank you
    Finland, Female, 18-24
  • 8.6


    15 Mar 2019
    overall a good stay its a bit harder when the school groups are there but the hotel is registered school camp venue, staff are wonderful.
    Australia, Male, 41+
  • 8.6


    15 Aug 2018
    Location was great, just a short walk away from the train station and chapel street. Included breakfast was simple (cereal, toast, coffee, tea) but the area was clean and comfortable, and staff was very friendly. Beds were clean and very comfortable, and dorms include a huge locker to store your stuff securely. Washrooms could have used an extra wipe and were COLD in August, and it was rare to get hot (or even warm) water. Would stay again.
    Canada, Female, 25-30
  • 8.0


    10 Oct 2018
    The location is good for the tram, train, and the Chapel Street bars and restaurants. The staff are lovely and very helpful. Breakfast is a bit basic, but it is included. Unfortunately on my first night there was a very noisy school group. There were no activities to help you get to know Melbourne, or other people.
    England, Female, 41+
  • 8.0


    02 Oct 2018
    Nice guesthouse for a clean, comfortable stay.
    England, Male, 25-30
  • 8.0


    27 Apr 2018
    I booked a single room because I was exhausted, the bed and pillows were comfy and the sheets and blankets were great. The room had a fan which provided great white noise for sleeping. I stayed because it was the cheapest single room I could find. I would not stay here if was looking to meet new people or if I was going to stay for a few days and expected to use the kitchen to make my own food. I thought it was odd the refrigerators were pad locked and the common area wasn’t very welcoming.
    USA, Male, 25-30
  • 7.4

    Very Good

    30 Jan 2019
    Would go there again
    Germany, Male, 25-30
  • 5.7


    14 Jan 2019
    Staff was not really positive. You have to return keys when you go out
    Czech Republic, Male, 25-30
  • 4.3


    31 Dec 2018
    Disappointed with how stuffy the room was despite having the fan on and opening the window in the evening. Spent as little time as possible in the room. Found it really hard to sleep. Also booked a twin room. It was a double bunk, I didn’t think this was a twin room. Our room was across from the bathroom, there was a stench of urine in our room and the corridor. We checked out early. I couldn’t be bothered arguing with anyone. Wouldn’t stay again or recommend it.
    Australia, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi