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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

No cancellations or changes two weeks prior to arrival.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Group leaders must be able to ensure that the groups behaviour (including noise levels) do not disturb other guests staying in the Hotel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Claremont Guesthouse

189 Toorak Road, South Yarra , Melbourne, Australia
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Voted as one of Australia's top ten Hostels by Hostelworld guests!

The Claremont Guest House gives you the best of both worlds - old world charm located in vibrant, sizzling South Yarra!

We offer 77 rooms with crisp linen and fresh towels, free continental breakfast served in Our Dinning Room on the Ground Floor, Free WiFi available , spotless bathrooms, 24hr Reception and friendly staff, all within 100 metres of famous Chapel Street and 7 minutes train ride of the CBD.

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.7

  • Location 9.3

  • Staff 8.3

  • Atmosphere 6.7

  • Cleanliness 8.3

  • Facilities 7.7


Latest Reviews

  • 8.9

    Fabulous

    11 Jul 2018
    The only reason my atmosphere "grade" is a bit lower is because I was travelling off season, so it was a bit quiet. Nevertheless, enjoyed my stay :) thank you
    Finland, Female, 18-24
  • 8.6

    Fabulous

    15 Aug 2018
    Location was great, just a short walk away from the train station and chapel street. Included breakfast was simple (cereal, toast, coffee, tea) but the area was clean and comfortable, and staff was very friendly. Beds were clean and very comfortable, and dorms include a huge locker to store your stuff securely. Washrooms could have used an extra wipe and were COLD in August, and it was rare to get hot (or even warm) water. Would stay again.
    Canada, Female, 25-30
  • 8.0

    Fabulous

    10 Oct 2018
    The location is good for the tram, train, and the Chapel Street bars and restaurants. The staff are lovely and very helpful. Breakfast is a bit basic, but it is included. Unfortunately on my first night there was a very noisy school group. There were no activities to help you get to know Melbourne, or other people.
    England, Female, 41+
  • 8.0

    Fabulous

    02 Oct 2018
    Nice guesthouse for a clean, comfortable stay.
    England, Male, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking

Things to Note

Check-in is from 2pm daily, however should you arrive earlier in the day you will be most welcome to store your luggage at Reception.
Photo ID and balance of payment will be required upon arrival.
Reception is open 24 hours.
Please note ....We do not have Car parking that belongs to the Hotel Claremont .Public Car park is just 200 m away at additional cost .
Free Car park along the street is from 5pm to 10 am the next morning .1-2 Hrs limit applies from 9 am-5 pm .Saturday along the street car park is free from 1 pm and no restriction on Sundays


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